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All reviewsthe concierge loungeself parknice hotelstate parkparking lotsanta barbaranice pool areafitness centerventura beachparking feerooms were cleanbusiness centershort walk to the beachin n out burgerbike pathtwo blocksfire pit
Staff was pretty good. Rooms were about average for a Marriott. Concierge Lounge was mediocre for evening, breakfast was better. Evening service personal in the concierge lounge spent to much time on her phone, not talking just I assume texting.More
Thank Todd B
Response from Shannon_H_GM, General Manager at Ventura Beach MarriottResponded 17 January 2015
Dear Todd B,
It is never our intent to disappoint a guest where service is concerned. We apologize if you felt our rooms at the hotel were just average and our Concierge Lounge mediocre when you stayed with us recently. We take pride in providing...More
I have stayed at the Ventura beach Marriott a couple of times and I really enjoy this hotel. The lobby is beautiful. The rooms and pool area are nice. My kids enjoy the pool telephone that let's you order food delivery poolside. Short walk to...More
Response from Shannon_H_GM, General Manager at Ventura Beach MarriottResponded 8 January 2015
We thank you for continuing to choose our hotel when you visit the area and that you have an enjoyable time every time you stay with us.
Thank you for sharing how much you liked your room accommodations, the Concierge Lounge, and that...More
We stayed at this Marriott for New Years and although the location was ideal, and the beds were extremely comfortable, there weren't many positives other than that.
Staff at check-in was friendly, but not informative... told us where to park since our room was on...More
1 Thank chasetravelbug
Response from Shannon_H_GM, General Manager at Ventura Beach MarriottResponded 7 January 2015
We value each and every guest who walks through our doors and we are happy to know you liked our location and were happy with your room accommodations, but disheartened to hear that we did not meet all your expectations or you felt...More
Great stay on our way down Highway 1. Although the hotel needs updating the staff was great. Jordan is very funny and positive at the front desk. Debra was very attentive and friendly at breakfast.
This hotel honors platinums well. I got welcome points of...More
Response from Shannon_H_GM, General Manager at Ventura Beach MarriottResponded 30 December 2014
Thank you for being a loyal Marriott guest and a Platinum Member. We are so pleased that your stop at our hotel on your travels was an enjoyable one.
It makes us happy to hear that our staff took great care of you...More
Since when did the concierge lounge being open on a Monday night become an issue? When your staying at the Ventura Marriott. I picked this hotel because it's a Marriott and has a concierge lounge. When I get done working I like to come back...More
1 Thank Ken K
Response from Shannon_H_GM, General Manager at Ventura Beach MarriottResponded 23 December 2014
Dear Ken K,
Please accept our sincerest apologies that the Concierge Lounge is closed this week. We do not arbitrarily close it; however, there has been little to no business traveler guests at our hotel this week and we chose to take this opportunity to...More