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My stay was decent. For reference, when I rate a hotel, I look for cleanliness, safe, location, breakfast (if its offered) and friendly staff, I'm easy to please.
The staff named Austin was very nice, really made our stay more pleasant.
Another male staff...More
The staff was nice enough, but the room smelled like an old gym sock. Top that off with a whining dog in the next room and our experience was less than ideal. Additionally the kids really wanted to go swimming, but the pool was out...More
Excellent, very newly remodeled.... LOVED Location (remember it's Yorktown address NOT Newport news...........PLEASE do NOT spray air fresheners in the air or carpet, I have allergies and this was a problem, fortunately brought an essential oil spray.....lovely room, nicely done breakfast......24 hour tea/coffee - that...More
Thank jeannette y
Response from Alex P, Manager at Red Roof Inn Newport News - YorktownResponded April 12, 2018
I want to thank you for taking the time to write a review of our property! We are very happy that you enjoyed our hotel. I have shared you concern about the air freshener being sprayed in the air and in the carpets with...More
Stayed there and it was awesome! The manager christy was fantastic so helpful. Couldn’t ask for anything better ☺️ one of the best hotels I’ve ever stayed in with the best service. Christy was seriously so knowledgeable with the best advice on where to eat...More
Thank Sam H
Response from Alex P, General Manager at Red Roof Inn Newport News - YorktownResponded March 18, 2018
Thank you for posting such a great review. Our staff strives to make sure that every guest is satisfied with their stay. We are happy to assist with restraint ideas or even to just print out directions. We hope to see you again in the...More
I had a wonderful stay! The manager, Christy, was phenomenal! She was very accommodating and answered all of my questions! Will definitely be staying again! Thanks to all the great staff that made my stay memorable!
Thank Amanda H
Response from Alex P, General Manager at Red Roof Inn Newport News - YorktownResponded March 16, 2018
Thank you so much for posting a review of your stay. It is great to hear that our staff was accommodating and you enjoyed your stay! Thank you again and we hope to see you again soon.