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All reviewscumberland gapvery nice hotelthe main roadcomfortable roomsthe holiday inn expresscourteous staffbiscuits and gravyroom windowstores and restaurantsfree breakfastbreakfast roomyogurtnice roomwe've stayedvery reasonable pricemuch nicerbreakfast server
I stayed at the Sleep Inn in Middlesboro twice in the last month and both times I was very impressed. The staff were friendly and courteous. They even called up to my room to make sure that everything was to my satisfaction. Not many hotels...More
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 5 September 2017
What a great comment. My staff and I can't wait for your next visit so we may thank you in person for the compliment. We are truly glad you enjoyed your stay.
Joy Taylor, GM
Great hotel! New, clean and they have a great breakfast!! The whole town is interesting because it sits inside a meteor crater. The crater is much larger than the one in Arizona and it's easy to get to for travelers on the East Coast. Nearby...More
Thank Mari M
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 25 August 2017
Thank you for the great comment. I am so glad you appreciated the history of our area and our city built in the crater. We hope you get to visit us again soon.
Joy Taylor, GM
Friendly and a very nice hotel. Crisp clean sheets, comfy room with a king sized bed, roomy bathroom, and good wifi. The hall carpets could use a shampooing, but don't let that stop you ... Absolutely worth the money (And the cranberry-orange water in the...More
Thank Frances M
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 16 August 2017
Thank you for the review. We actually were shampooing the hallway carpets as I read your review and it was the perfect comment for me to share with my staff. We are glad you found our staff accommodating and our rooms to your liking. We...More
Great location and very nice property. I arrived before 3pm and they allowed me to check-in earlier. Very nice lobby, lemon water, apples and newspapers. The room is clean, neatly detailed and everything I had requested. Housekeeping was kind and efficient. Breakfast was excellent and...More
Thank Nellie O
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 31 July 2017
Thank you for sharing your thoughts with us regarding your stay. We actually have an elevator maintenance contract, and the company was called when the elevator button malfunctioned. However, the elevator company repairman did not have the correct part on his truck to fix the...More
We picked this hotel for our family visit to the Cumberland Gap National Historical Park because of its high customer ratings and its Choice Gold Hospitality Award. It definitely met our expectations. The staff was knowledgeable and friendly. The breakfast server was very attentive and...More
1 Thank Trekken66
Response from SleepInnMiddlesboro, General Manager at Sleep Inn & Suites MiddlesboroResponded 25 May 2017
Thank you Trekken66,
We love to welcome guests to our award winning hotel and take great pride in offering exceptional service. Your comment helps us to continue to improve our service and ensure every guest experiences the same outstanding stay. We look forward to seeing...More