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Holiday Inn Express Middlesboro

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Holiday Inn Express Middlesboro
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136 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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Reviewed 1 week ago via mobile

This Holiday Inn provides a very nice, clean and quiet place for my trips to Middlesboro, Cumberland Gap and Harragate. It's reasonably priced, as well. The staff has been very pleasant and accessible. Plenty of food for breakfast (love the waffles).

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Helpful?
Thank G1849IDjosephm
Tracey N, General Manager at Holiday Inn Express Middlesboro, responded to this review

On behalf of our entire staff I would like to thank you for the great compliments, we enjoy feedback from our guests. I'm so glad to hear that you found our hotel to clean, quiet and our employees pleasant. We look forward to your next visit. Happy travels, Kim Wright

raleigh
Reviewed 16 March 2017 via mobile

The staff is 5 star quality, we were in town for a funeral and the staff made us feel so welcome and made our stay very comfortable. They even left sympathy notes in our rooms - wonderful southern hospitality! The breakfast ladies were outstanding as well, have never seen such a great spread at a hotel! They obviously love what...

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Helpful?
Thank emsgrl1
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear emsgrl1, Let me begin by saying how sorry we are again for your loss. We know how hard it can be losing a loved one. Your kind and thoughtful compliment of our staff and facility means so much to us and I want you to know we appreciate you taking time to share that. I am happy we were...

Detroit, Michigan
Reviewed 4 March 2017

Everything about this stay was first rate. We arrived very late at night - tired and a little hungry. We were delighted to see fresh fruit out and available. Lauren even saw to it that we got some peanut butter to go with the apples. The room was clean and comfortable. The decor was fresh. For the - outstanding -...

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Helpful?
Thank StaySaneInCrazyTimes
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear StaySaneInCrazyTimes, Let me begin by saying how amazed we are with your compliment. I can't wait to share your review with all of our staff, but especially with Lauren, Kathy, and Judy. This will make their day. We tell them often what an asset they are to our hotel and team, but for them to hear it from a...

Vero Beach, Florida
Reviewed 25 November 2016

Like the hotel, staff are friendly, have good recommendations for food stay here often but don't seem to offer any deals this is why rating is a three they raise the rates like other hotels do when things are going on

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Helpful?
Thank Glenn R
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Glenn R., First, I want to thank you for chosing Holiday Inn Express when you are in town and being a return guest. I am happy you have found our staff to be friendly and our facility to your liking. I am sincerely sorry that you are displeased with our rates. As a business, we are in a competitive...

Waynesburg, Kentucky
Reviewed 6 November 2016 via mobile

Only stayed one night but room was very large and very clean. Bed was comfy and so were the pillows. Breakfast was really good, better than most hotels I have stayed in. I would definitely stay here again.

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Helpful?
Thank Jennifer W
Tracey N, General Manager at Holiday Inn Express Middlesboro, responded to this review

Jennifer W, We really appreciate that you took the time to write a review about our hotel. I'm glad that you found the bed and pillows to be "comfy". Thank you also for mentioning breakfast, throughout the hotel we strive to provide above and beyond service which is definitely reflected in our breakfast and the cleanliness of our rooms. We...

Chicago
Reviewed 3 November 2016

this is my second time to stay at this location and EVERY time I have had nothing but GREAT customer service. the staff is always very pleasant and accommodating. I would like to give a BIG shout out to WILL this time around for his EXCELLENT customer service and big smile (inside and out).

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Helpful?
Thank 834diannep
Tracey N, General Manager at Holiday Inn Express Middlesboro, responded to this review

Thank you for sharing your recent experience with us. We love hearing that our guests enjoyed their stay. It's especially nice of you to mention Will by name, he really is great with our guests. I look forward to sharing your review with Will and the rest of our team. We look forward to your next visit. Sincerely, Kim

Taunton, Massachusetts
Reviewed 2 November 2016 via mobile

Hi , we stayed here from Saturday until Monday . My (beautiful ) daughter was getting married on Sunday 10/30/2016. We were actually not sure we wanted to stay here because we could not get our wedding reservation block set up and working!! Very frustrating ! But what u can tell you is the desk managers were fantastic !! Brenda...

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Thank crey101
Reviewed 28 October 2016

Good hotel, The room was much larger than I expected and had a microwave and mini-fridge. Super comfortable pillows and a great night sleep.very clean, people are nice there. I am a member of Holiday Inn club , I will choose this again. And good breakfast.

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Thank Ying L
Louisville, Kentucky
Reviewed 17 October 2016 via mobile

We had a great time at this hotel, it was located near shopping and restaurants. It was also near the wedding venue located in Martin Station, VA. The lobby was clean, coffee and fruit infused water were available as well as fresh baked cookies. Will the gsr was knowledgeable, friendly and courteous. The room was clean, it had a microwave...

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Helpful?
Thank QRice
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear QRice, Thank you so much for taking time to leave such a wonderful compliment of our staff and facility. I am happy to know that you had such a pleasant stay with us and can't wait to share with our team. We strive to ensure that our guests leave with a memorable experience from us and I think we...

Thompson s Station, Tennessee
Reviewed 17 October 2016

Room, restaurant, front desk area were all clean. Breakfast buffet was a nice touch! Front desk staff was very helpful and polite. There is another hotel in nearby Cumberland Gap that is not nearly as nice, I recommend you go with the Holiday Inn

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Thank Dave37179
Tracey N, Guest Relations Manager at Holiday Inn Express Middlesboro, responded to this review

Dear Dave37179, Thank you so very much for your personal recommendation of our hotel. When our guests enjoyed thier stay enough to recommend us, we feel accomplished in that we have delivered our promise of "Great Hotels Guests Love". We want our guests to feel comfortable and welcomed and it seems that we accomplished that with you. For that I...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Middlesboro Hotel is located in Middlesboro's blend of historic woodlands, wonderful views, and well-seasoned beauty. We are located next to one of the oldest State Parks - Pine Mountain State Park and Cumberland Gap National Park. The Holiday Inn Express is not far from Cumberland Gap, the trail that was used by Daniel Boone, features a lot of hiking trails, crafts and Southern Hospitality. The Holiday Inn Express is located in an area where the dining is the choosing, whether you desire the charm of a historic view or the economy of a family restaurant, you can find it here. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Middlesboro, KY and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Middlesboro

Address: 1252 N 12th Street, Middlesboro, KY 40965 (Formerly Days Inn)
Region: United States > Kentucky > Middlesboro
Price Range: $154 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Middlesboro 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro
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Questions & Answers

Questions? Get answers from Holiday Inn Express Middlesboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have stayed on all floors”
333glennr, 25 Nov 2016 | Read review
“Rooms on the back side are quieter and have view of mountains behind hotel.”
Dave37179, 17 Oct 2016 | Read review
“Exceptional Employees and service at this hotel”
lsh209, 22 Sep 2016 | Read review
“The back side of the hotel faces the foothill of a mountain. The front has a view of the town and mountains all around.”
928beverlyb, 8 Feb 2016 | Read review
“If sleeping in the add-on room, blackout curtains would be nice. Tub is right in bedroom with no curtain.”
  • Table area
  • Tub in bedroom
nationalparkPa, 30 Oct 2015 | Read review
5 of 5