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Upon checking out on Sunday morning, we discovered bugs in the bathroom and notified the front desk when we dropped off the keys. I was told that I would receive a night credit and one thousand points. Neither happened.
And while I'm on the subject...More
Date of stay: February 2019
Response from Hotel M, General Manager at Crowne Plaza DaytonResponded 1 week ago
Thank you for taking the time to provide feedback regarding your stay with us. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest...More
Very nice stay! Devin, at the front desk, was very accommodating and Steven, in the restaurant, was very customer service friendly. These two made it very easy for me to make a decision to return, for future stays.More
Date of stay: January 2019
Thank Coach David D
Response from Hotel M, General Manager at Crowne Plaza DaytonResponded 2 weeks ago
Hi Coach David D,
Thank you so much for providing feedback regarding your stay with us. I am so pleased to learn that Steven and Devin were so accommodating and made your stay that much more enjoyable! We can't wait to host you again!
We recently stayed at the Crown Plaza Dayton when we were there for a family wedding. The hotel staff, including the front desk, housekeeping, shuttle drivers and restaurant staff were all very friendly and accommodating. We didn’t have a car and found the hotel’s shuttle...More
Date of stay: December 2018
Thank Christine L
Response from Hotel M, General Manager at Crowne Plaza DaytonResponded 3 weeks ago
Hi Chrisa I,
Thank you for choosing Crowne Plaza Dayton and for taking the time to write a review of your experience with us. I am so glad to hear that you had such a pleasant experience with us. Please know that it was our...More
Nice room. No complaints there. However we ordered the appetizer of meat and cheeses and it was awful. Looked like it was thrown together by someone in a hurry. Didn’t have the plum jam, looked like deli meat and packaged pepperoni. Not a fan.More
Date of stay: December 2018
Response from Hotel M, General Manager at Crowne Plaza DaytonResponded January 8, 2019
Thank you for providing feedback regarding your recent stay with us. I am sorry that our food was not up to Crowne Plaza standards. I will be reaching out to our Executive Chef and restaurant staff to make improvements.
In the spirit of...More
The hotel is located in town. Walking distance from an area where the bars and restaurants are. The hotel is old and needs a complete renovation the rooms are in need of a complete rehab. Food in the bar is ok, the view from the...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Crowne Plaza DaytonResponded November 5, 2018
Thank you for the helpful feedback. While I am happy to read your comments regarding our Front Desk and valet staff members, I was also concerned that you had some problems with the condition of our hotel and rooms, the room keys, and...More
Experience the vibrant energy of downtown Dayton when you stay at the luxurious Crowne Plaza. Located adjacent to the Dayton Convention Center and just minutes from the Dayton International Airport and …MoreWright-Patterson AFB, our newly remodeled, full-service hotel offers the perfect combination of chic styling, total comfort and convenience right here in the "Birthplace of Aviation." Whether you're visiting for business or pleasure, you'll enjoy our stylish guestrooms, spacious suites and fabulous service from our welcoming staff. Stay with us and discover your perfect home away from home right here in downtown Dayton. Less
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