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Crowne Plaza Dayton

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370 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Dayton, Ohio
Reviewed 11 October 2013

I would like to thank the staff at the Crowne Plaza in Dayton for a job well-done for a conference that I recently coordinated on their property. The entire staff was helpful, friendly and very professional. Any issues that arose during the planning phase or throughout the conference were immediately addressed. Their staff went above and beyond to ensure our...

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Helpful?
Thank Brooke E
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Brooke E, I really appreciate your review and the glowing reports of our staff. Thank you for your kind words. Our staff has worked very hard to ensure that each guest has a memorable experience. I am so pleased to hear that the entire team provided you with a unique and welcoming experience. We enjoyed hosting your group and...

Dayton, Ohio
Reviewed 10 October 2013

Checked in very easily. A very nice concierge chap dealt with all our luggage and also valet parked the car. The room is a good size and seems pretty clean. I have a good view out into Dayton and also overlook the swimming pool. I'm here on business so having fast internet is a bonus.

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Helpful?
Thank AndyG1985
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear AndyG1985, Thank you so much for sharing your experience at the Crowne Plaza Dayton, we appreciate the kind words. I am pleased to hear that you enjoyed your stay and took advantage of our free WiFi. I will let our Valet Department know that you were pleased with their service and mentioned them in your review. We hope to...

Rochester, Michigan, United States
Reviewed 6 October 2013

This was the worst hotel I ever stayed in! Toilets didn't flush, air conditioners froze up overnight, my room was moved twice, the tub was dirty and room was not properly cleaned. Any time you see hair from someone else that tells me the rooms have not been cleaned properly. Closet doors inside the rooms were broken. I came in...

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Helpful?
1Thank Tenita J
Kris D, Director of Sales at Crowne Plaza Dayton, responded to this review

Thank you so much for sharing your experience with us regarding your recent stay. It is feedback like this, both positive and negative, that enables us to grow and work towards our goal of being the hotel of choice when traveling into the Dayton area. I have reviewed your feedback on the room with both my housekeeping and maintenance teams...

Rome City, Indiana, United States
Reviewed 4 October 2013

I stayed two nights at this hotel for a conference where I was presenting a workshop. I pulled up to the parking valet to figure out where the self parking was located. I did not see any signs showing me where it was, but the young valet was very helpful and pointed out the ramp I needed to go up...

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Helpful?
Thank Rick D
Kris D, Director of Sales at Crowne Plaza Dayton, responded to this review

I would like to thank you for sharing your experiences with our staff members. They have worked very hard to ensure that each of our guests has their own memorable experience and I am pleased that they were able to do this for you. A note to acknowledge the event that took place at Arby’s just a few blocks away...

Watertown, New York
Reviewed 23 September 2013

We checked in on Thursday and out on Saturday with a wedding party. The staff was incredibly nice and check in and check out was a breeze. The rooms were well stocked and very clean. And the beds were fabulous. Room service and the restaurant were definitely a plus. Free wifi was very helpful. Valet parking was a plus. However,...

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Helpful?
Thank MFM19
Kris D, Director of Sales at Crowne Plaza Dayton, responded to this review

I would like to thank you for sharing your experiences with our staff members. They have worked very hard to ensure that each of our guests has their own memorable experience and I am pleased that they were able to do this for you.

Cincinnati
Reviewed 14 September 2013

The service was great - from the time of arrival at the curb side, the front desk could not have been better. The room was very nice. Jordan R. Front Desk Supervisor serves the Crowne Plaza in Dayton Ohio very well.

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Helpful?
Thank Bernadette W
Kris D, Director of Sales at Crowne Plaza Dayton, responded to this review

Thank you for your compliment of our hotel. We are glad that you enjoyed your stay with us and look forward to having you back as our guest in the future.

Utica, Michigan
Reviewed 3 September 2013

The location is good - parking is free in an adjacent structure. They need quality control on the room cleaning service. The maids seem to do as little as possible. We only got one towel each night for four people so had to call. We had half a roll of toilet paper on check in, and the tissue box has...

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Thank cbpettersn
IHGCare, Guest Relations Manager at Crowne Plaza Dayton, responded to this review

Dear cbpettersn, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the fine location of our hotel in the area. Please accept our apologies for the service you received that did not live up to your expectations. We are hospitality professionals who pride ourselves on delivering world class experience. For that...

North Chicago, Illinois
Reviewed 12 August 2013 via mobile

This hotel was recommended by a business colleague as a better value than others in the area. Airport shuttle service eliminated the need to rent a car - a plus! Great rooftop restaurant with a bar - a definite plus. Free wireless access - a necessity. Fitness equipment on site - perfect. Nicely appointed rooms. My colleague's recommendation was based...

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Helpful?
Thank ElleDooley
Kris D, Director of Sales at Crowne Plaza Dayton, responded to this review

Thank you so much for your kind words. We have just completed the renovation and we are very happy that our guests are enjoying the results. I am pleased to hear that our staff took exceptional care for you while you were with us. We hope that you return to Crowne Plaza for any travels into the Dayton area.

Wayzata, Minnesota, United States
Reviewed 6 August 2013

We pulled up to this downtown hotel (located near our Dayton office so very convenient) and a very friendly doorman welcomed us immediately and told us where to park temporarily as well as where the free parking garage was located--very friendly! Front desk also extremely attentive and quick to check me in. Lobby looks very modern and new. My room...

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Helpful?
Thank Gail V
Kris D, Director of Sales at Crowne Plaza Dayton, responded to this review

Thank you so much for your kind words. I am pleased to hear that our staff took exceptional care for you while you were with us. We hope that you return to Crowne Plaza for any travels into the Dayton area.

Chicago, Illinois
Reviewed 28 July 2013

I found the staff at this hotel to be friendly, from the front desk staff to the restaurant staff (though the kitchen was clearly understaffed as we waited over 30min for breakfast with only 2 other tables occupied). However, their best efforts cannot make up for a hotel that is old and requires significant repair. From the broken lock on...

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3Thank Buddha700
IHGCare, Guest Relations Manager at Crowne Plaza Dayton, responded to this review

Dear Buddha700, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, We’re sorry we fell below your expectation regarding our property, hallway and room condition. We will look at this point. We are confident the necessary adjustments will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
View 162
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Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the vibrant energy of downtown Dayton when you stay at the luxurious Crowne Plaza. Located adjacent to the Dayton Convention Center and just minutes from the Dayton International Airport and Wright-Patterson AFB, our newly remodeled, full-service hotel offers the perfect combination of chic styling, total comfort and convenience right here in the "Birthplace of Aviation." Whether you're visiting for business or pleasure, you'll enjoy our stylish guestrooms, spacious suites and fabulous service from our welcoming staff. Stay with us and discover your perfect home away from home right here in downtown Dayton. ... more   less 

Additional Information about Crowne Plaza Dayton

Address: 33 E. 5th Street, Dayton, OH 45402
Region: United States > Ohio > Dayton
Price Range: $163 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dayton 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Crowne Plaza Dayton Hotel Dayton
Dayton Crowne Plaza
Crowne Plaza Dayton Ohio
Hotel Style:
#7 Business Hotel in Dayton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dayton staff and other travellers.
5 questions
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Questions? Get answers from Crowne Plaza Dayton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms need to have the HVAC systems updated and until then, no room is going to be a good pick.”
 of 5 bubbles TravelChou, 15 Mar 2017 | Read review
“Bring a hot spot for internet service”
 of 5 bubbles margaretf611, 2 Mar 2017 | Read review
“The back of the hotel has a much better view. Great architecture on the buildings on the next block plus a park.”
 of 5 bubbles 958trinitys, 26 Jan 2017 | Read review
“Ask for a corner room...has more windows and furthest from the elevators.”
 of 5 bubbles DavidB19922014, 7 Dec 2016 | Read review
“South side overlooks the convention center”
 of 5 bubbles christophercT4030ID, 27 Nov 2016 | Read review
5 of 5