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Checked in on a Sunday and was locked out on Monday because the desk clerk failed to complete the check in properly. Of course, it is my problem.
Scheduled cleaning two days ahead of need and confirmed morning of scheduled day. Arrived back at 7:40p...More
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded 4 weeks ago
Scott, thank you for sharing the specifics of your stay with us. Please accept our apologies for the difficulties you experienced while you were here. Please be assured that we're investigating what went wrong with your reservation and working on our procedures to make sure...More
I blind-booked this hotel through a third party, only to discover that I had bought a room with one bed when I needed two. I telephoned on the check-in day, and the desk clerk explained how I could go about upgrading the room. The process...More
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1 Thank Linda H
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded January 8, 2018
Linda, thank you for staying with us and for the wonderful feedback. We are thrilled to read you had a comfortable stay here and that you were impressed with the excellent service offered by our staff. Your compliments have been shared with the entire team...More
Reserving the hotel stay was a smooth process (done online). I called the hotel directly and asked for an early check-in of 10am to accommodate my schedule but was denied for the reason no rooms would be cleaned at that time as housekeepers don't come...More
Thank CHARISSE J
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded July 10, 2018
We appreciate you taking the time to post a review. We apologize that your room was not ready upon arrival and for the delay you experienced. We have made a note of your feedback and have shared it with the appropriate team so that our...More
My stay here has been very pleasant. The room is spacious. There are a lot of great eateries within walking distance. Above all management and staff are great. Any issue that I've had was resolved quickly. Morning breakfast isn't much, but hey you got a...More
Thank James H
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded July 1, 2018
James, thank you for taking the time to share your experience at Extended Stay America. It is a pleasure to know you liked our convenient location close to many eateries and that our friendly service made for a memorable experience. Your review is appreciated, and...More
This is a budget hotel best suited for a worker or business traveler, which I happened to be! I got a good nights sleep, but everything was very budget and low quality. The breakfast was coffee and a couple mini muffins.
Overall, it was fine,...More
Response from 00esa, Manager at Extended Stay America - Dayton - NorthResponded May 10, 2018
We thank you for sharing your experience online regarding your visit to our hotel. It feels good to know you had a pleasant stay with us and that our offerings were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your...More