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Comfort Suites University

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223 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Gerrardstown, West Virginia
Reviewed 27 May 2016

Whle the hotel was very clean sleeping was not an option. The bed and pillows were uncomfortable, the lights from the hallway were visible through the door and I could hear every door that closed in the hallway. Our room was on the front to the building (room 309) and all I heard was traffic all night long. Let's not...

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Helpful?
Thank Lisa G
pa209, General Manager at Comfort Suites University, responded to this review

Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 23 May 2016 via mobile

The breakfast/bar staff/maids were outgoing, friendly, courteous and very willing to please. There seems to be a glitch in the computer system for booking the rooms etc. we had difficulty transferring our rooms into our name from our brother in law who booked the rooms a year ago, and when we did it took us out of the group of...

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Helpful?
Thank Lori B
pa209, General Manager at Comfort Suites University, responded to this review

Dear Lori, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Barrington, New Hampshire
Reviewed 21 May 2016

Left home in NH on October 18th and ran into a snow squall before we got to VT. It was still cold and windy when we arrived in Bethlehem that night. The hotel is not right off the Interstate, but located in downtown. Not all that far, but there was road construction all the way which made things confusing. The...

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Helpful?
Thank Agboy61-63
pa209, Manager at Comfort Suites University, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Mongaup Valley, New York
Reviewed 20 May 2016 via mobile

We needed a hotel to stay the night before our flight out of Lehigh airport. It was a great stay and everyone was very accommodating. We arrived late but the lounge was still open so we could have some drinks. The bartender was so nice and welcoming! We slept well and the next morning had a free shuttle to the...

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Helpful?
Thank Carol M
Bensalem, Pennsylvania
Reviewed 18 May 2016

Stayed for 1 night to go to a show at he Event Center - Gregg Allman - great show! They had a van service to the casino - which is great! Pet friendly , so we good bring our 14 year old dog- Nice clean room - Friendly Staff - Hotel bar had a DJ - had a great time...

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Thank sharon h
Reviewed 14 May 2016 via mobile

Friendly helpful staff. Clean and walking distance to Main St. A shuttle was also available if you didnt want to walk. Breakfast buffet was decent. For the price you can't beat it! Overall a very pleasant experience!

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Helpful?
Thank NotSoDumbBlonde05
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Philadelphia, Pennsylvania
Reviewed 9 May 2016 via mobile

The hotel was nice and clean. All of the staff was very friendly. We would stay again if we were ever in the area. Was very close to the casino and down town. Easy to navigate. Great location and cost.

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Helpful?
Thank Afl S
pa209, General Manager at Comfort Suites University, responded to this review

Dear Afl, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Bethlehem, Pennsylvania
Reviewed 30 April 2016

Tara & Sarah, front desk are wonderful. I have never stayed in a hotel where the common areas are so DIRTY. Glass doors, elevators, halls. The lobby hot water pitcher had been used for coffee, yep tasted of stale coffee. Opened the drawer searching for a tea bag. Coffee had been spilled in it, I've checked 2 days in a...

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1Thank susanss2016
pa209, General Manager at Comfort Suites University, responded to this review

Dear Susan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Placitas, New Mexico
Reviewed 29 April 2016

This hotel is fresh and clean with a good staff. The breakfast was on par with the better choice hotels. The only problem was parking. At night they tended to have events which filled the parking lot to capacity. I had to park in no-parking areas although the hotel staff said that would not be a problem. Good quality TV,...

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Helpful?
Thank JohnTBullock
pa209, Manager at Comfort Suites University, responded to this review

Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Marstons Mills, Massachusetts
Reviewed 26 April 2016

Although priced modestly, this hotel was a very poor value. The facility needs a major facelift - from the rooms to the restaurant to the lobby. Carpeting and upholstery well-worn and needing replacing. Worst part of the stay was the front desk attendant who was gruff and anything but welcoming. The television in our room wasn't working, but did not...

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Helpful?
Thank Allison D
pa209, General Manager at Comfort Suites University, responded to this review

Dear Allison, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Banquet Room

Additional Information about Comfort Suites University

Address: 120 W 3rd St, Bethlehem, PA 18015-1202
Region: United States > Pennsylvania > Bethlehem
Price Range: $127 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 124
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Also Known As:
Comfort Suites University Hotel Bethlehem
Comfort Suites Bethlehem
Bethlehem Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites University staff and other travellers.
7 questions
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East Hampton, NY, USA
Rahway, New Jersey
Summersville
over a year ago
over a year ago

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Questions? Get answers from Comfort Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor because they have event facilities so weddings can be loud.”
 of 5 bubbles Slapshot68, 14 Sep 2016 | Read review
“Stay at the 4th Floor... far from the madding crowd”
 of 5 bubbles rs1126, 22 Aug 2016 | Read review
“pick high floor for views”
 of 5 bubbles gonefishing85, 10 Aug 2016 | Read review
“Not near the banquet room or the restaurant”
 of 5 bubbles NHwanderer, 31 Jul 2016 | Read review
“Don't stay in a room on the front of the building”
 of 5 bubbles Y3020EBlisag, 27 May 2016 | Read review
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