Surestay Plus By Best Western Mammoth Lakes

Surestay Plus By Best Western Mammoth Lakes

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Room & Suite (7)
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About

2.5
#29 of 29 hotels in Mammoth Lakes
3.7 of 5 bubbles
Location
3.0 of 5 bubbles
Cleanliness
2.3 of 5 bubbles
Service
2.4 of 5 bubbles
Value
At the SureStay Plus By Best Western Mammoth Lakes in Mammoth Lakes, CA, you're sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Hiking
Skiing
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Fishing
Business Centre with Internet Access
Photo copier / fax In business centre
Non-smoking hotel
First aid kit
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
Room features
Air conditioning
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Mid-range
Hotel links
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Location

54 Sierra Blvd, Mammoth Lakes, CA 93546
53Reviews0Q+A10Room tips
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Detailed Reviews
Hoss3257 wrote a review Oct 2022
Vancouver, United States
2.0 of 5 bubbles
The only good comment I can make is the room was clean.. Now for the not so good part, the tub would barely drain you where standing in 3 inches of water while taking a shower. The lighting along the counter they called a desk was poor, almost all the outlets where so worn they wouldn't hold your plug in. Then to top it off I could not get a printed receipt because the person at the front desk could not find that I had even checked in even though my credit card had already been authorized for payment.. needless to say our stay was not very enjoyable.. It is way over priced (maybe they can justify price because of location during ski season but not in oct. with no snow on the ground) I will not ever stay at this hotel in the future...
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Date of stay: October 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
C F wrote a review Sep 2022
2.0 of 5 bubbles
Decent location in the town of Mammoth but very basic in most ways. No elevator so we had to haul luggage up two flights of stairs. We’re seniors so I asked if there was a room available on the first floor but the check in person was not accommodating although the motel did not appear to be full. I guess we were lucky to be on the 2nd floor not higher. Room was adequate and did have an air conditioner unit (not universal in Mammoth) that was noisy and difficult to regulate.

The included breakfast is in a basement area. When we arrived at 9 am (before the deadline) I asked for milk. I was told by the staff person (who had limited English) that there wasn’t any, despite the fact they have dry cereal and oatmeal. They apparently didn’t have any butter for the toast, bagels or waffles either (no waffle batter anyway).

We’ll try a different motel if we decide to visit Mammoth again.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alberta842 wrote a review Jul 2023
Santa Barbara, California
2.0 of 5 bubbles
I have never felt the need to look at reviews for any Best Western properties but after staying at this location, I will start looking at reviews prior to booking.
I always like to see the positive in every situation but this property made that pretty challenging. Let's start with the few positives: newly renovated rooms with hardwood floors throughout, comfortable bed, great shower with hot water and strong water pressure, good location, pet friendly, free parking and wifi, hot breakfast (get there early though) and A/C (but... see below).
Now the negatives: overall, the property is outdated and dingy, fire alarms and smoke detectors do not work and from what I can tell from other reviews, they haven't worked in months (see picture), while the rooms are nicely appointed, they are small (there's an old Travel Lodge sign out back and I read several other reviews that said this was previously a Travel Lodge), rooms are partially clean (we found hair on the bathroom floors), parking out back had zero lighting, although the hotel staff encourage guests to park in the underground parking lot (which was fine but with roof racks, it was a tight fit for our jeep grand cherokee), bedroom windows are operable but no locks or screens, A/C unit was noisy and did not produce a lot of cool air to cool the room, which made for a hard nights sleep, walls are pretty thin (we could hear out neighbors full conversation at 5am).
For a one-night stay, this place is fine. Would I stay here again? Most likely not. You get what you pay for (and that's pretty sad since we paid ~$200 to stay here).
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Date of stay: July 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
johnoavedissian wrote a review May 2024
New York City, New York
Hotel's Favourite
5.0 of 5 bubbles
Sure Stay by Best Western Mammoth Lakes delivered a pleasant experience and received a warm welcome to the property upon check-in and as well all the way through checkout. Breakfast was delicious and satisfying
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Review collected in partnership with Best Western
Date of stay: April 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Timsierramist wrote a review Jun 2022
Wrightwood, California
+1
5.0 of 5 bubbles
It's an old hotel, but you can tell that you can tell the new owners are working very hard to refurbish it! Rooms are smaller than average, but that's hardly the fault of the new owners on how the building was built. The rooms are modern and basically brand new with A/C, microwave, fridge, USB ports, coffee maker, etc. I chose this hotel over many others because rooms have a/c. It can get warm in Mammoth in the summer and I sleep better cold.

Free breakfast with waffle maker is a great value! They had all the continental breakfast staples and the guy working the dining area was working VERY hard to make sure everything was always filled. Rushing back and forth, checking on everything. They also cleaned my room every single day, instead of trying to save money under the guise of COVID. Now that's how you run a hotel. Take note Hilton, Hyatt and Marriott!

You can tell the owners really care about their investment and are putting a ton of money into this hotel. That said, expect some construction if you stay here in the coming weeks, but Inconvenience is minimal. For example, they were repaving the front parking of the building, so I had to go into the underground parking lot and up the stairs. Also be advised, no elevator.

Overall, think you'll be pleasantly surprised if you stay here.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine P wrote a review May 2022
Los Angeles, California
+1
4.0 of 5 bubbles
This is pretty nice for the hotels/motels in Mammoth. I actually thought I booked the other Best Western near the Chevron but realized that this was actually the old Travelodge. The rooms look like they have been recently renovated, laminate flooring, new fixtures in the bathroom. Room was very clean. The room had a mini fridge and microwave. We had a room with a balcony but we were located at the end of the building so had a weird configuration with 2 queens. Since the beds were not adjacent it made one of areas darker and needed more lighting.

Downside we were located on the second floor and there is no elevator so lots of narrow stairs from the parking garage to the 2nd floor lugging all our gear. Staff was friendly and check in and out was super easy.

Located across the street from shops and restaurant so convenient but still a drive to the grocery store
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelmaven_7 wrote a review May 2022
Los Angeles, California
4.0 of 5 bubbles
I have stayed at this hotel many times over the years when I traveled to Mammoth for skiing.

It was previously a Travelodge. It has been completely renovated and it is 100% better than it used to be. It now has the look and feel of a boutique hotel.

The rooms have all been renovated and are very stylish. The beds are comfortable and there is a microwave and refrigerator as well as plenty of storage in the room.

There's also a really big screen TV and many ports for charging phones, etc.

Wifi is free with very good speed.

The bathroom has also been updated with a huge walk-in shower and vanity with plenty of toiletries.

The breakfast room and breakfast items have changed too. There are good hot and cold breakfast items.

There's also plenty of parking outside and underground.

I would have given this review 5 stars had the TV been working properly. It was difficult to get the cable channels in and reception was spotty.

I called the manager and he explained that there was a problem with the cable provider due to high winds in the area.

There is also a hot tub, but I did not use it.

Overall, we enjoyed our stay at this hotel.
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Date of stay: May 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Choose a room on the first floor if you have mobility issues because there is no elevator.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
halfsare wrote a review Jan 2023
Los Angeles, California
1.0 of 5 bubbles
Even though the rooms in this hotel have been nicely remodeled, and it's no longer awful inside, it is still an old hotel with no elevator and paper thin walls. I heard every single thing that happened in every room around me. Including a family dispute that went on for an hour. At 7am the snow shoveling crew was right outside my window with their music blaring. I paid about $300 per night to stay here and it was massively overpriced. It's hard to enjoy your day of skiing when you've had little sleep. Also, someone else's long black hair was all over the floor of this room. 🤢

If you don't care about noise, and there's nothing else available, it's saving grace is that the rooms are decent with nice mattresses and brand new bathrooms, so it's not the worst.

Location is decent, about a 13 minute walk to the village gondola, there's free parking, and it's very close to shuttle stops.

I would personally never pay this much to stay here again. It's worth about $180 a night on peak weekends max.
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Review collected in partnership with Best Western
Date of stay: January 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelingCAgal wrote a review Jan 2024
San Diego, California
3.0 of 5 bubbles
This mom and pop place was well managed & the couple who ran the place were courteous & hospitable. Our room was in average condition except for an office chair that was lopsided/broken. There is no carpet, which I prefer, but for a motel that caters to skiers a vinyl floor makes sense. The breakfast room (in basement) had the typical fare of breakfast items including cereals, yogurts, scrambled eggs, etc. There is coffee in the upstairs lobby as well as in the breakfast room. Parking was available on the street and also in an underground parking garage. Close to center of town.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cruiser516429 wrote a review Sep 2022
1.0 of 5 bubbles
I booked this hotel online a travel site. Once they charged me for the booking and sent the confirmation email, I called and talked to the person on checkin counter of the hotel. They confirmed the reservation. I told him on the phone that I will be arriving after midnight and he made a note of it.
After this I drove for 5 hours to the Surestay plus hotel and reached around 1am. When I reached there the receptionist told me that the hotel can see my prepaid reservation but they don’t have a room assigned to it and unfortunately they don’t have any available room. This was so shocking to me because I had called ahead and confirmed the booking and had prepaid for it.
The person at front desk suggested me few hotels but they were all fully booked. His next suggestion was to go stay the night at Bishop which is 45mins away. This all seemed so unprofessional and frustrating. Finally I had to go stay at the Motel 6 in the town.
On top of all of this the front desk guy couldn’t even refund me. His system allowed him to only refund the room charges but not the taxes and service fees.
Stay away from this place if you want to enjoy your vacation.

Tldr: Made a prepaid 2 day booking. Called ahead, confirmed the booking and told them I will reach late night. Drove 5 hours and upon checkin I was told they made the booking but didn’t allot me a room and they have no room for me. Had to stay the night in Motel 6
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Avoid this hotel. Motel 6 is next door and is a basic but clean and comfortable accommodation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Disneydreamer22 wrote a tip Oct 2023
Bideford, United Kingdom87 contributions48 helpful votes
5.0 of 5 bubbles
"Ask for a back room overlooking the woods"
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Surferjenn9 wrote a tip Apr 2023
47 contributions18 helpful votes
2.0 of 5 bubbles
"Do not STAY at this place!"
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ArnÀv B wrote a tip Feb 2023
2 contributions
1.0 of 5 bubbles
"Don't ever stay here. "
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Dolphintanks wrote a tip Jan 2023
San Diego, California7 contributions3 helpful votes
1.0 of 5 bubbles
"Things to avoid…. The entire place…"
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christianmU2498DK wrote a tip Dec 2022
Fullerton, California10 contributions8 helpful votes
1.0 of 5 bubbles
"Wall heaters are extremely noisy to where the room is inhabitable. Hotel staff is very unfriendly, unprofessional. "
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Not the right property for you?
There are more places to choose from in the Mammoth Lakes area.
PRICE RANGE
C$201 - C$385 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Travelodge by Wyndham Mammoth Lakes
LOCATION
United StatesCaliforniaMammoth Lakes
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Surestay Plus By Best Western Mammoth Lakes - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Surestay Plus By Best Western Mammoth Lakes
What are some of the property amenities at Surestay Plus By Best Western Mammoth Lakes?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Surestay Plus By Best Western Mammoth Lakes?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Surestay Plus By Best Western Mammoth Lakes?
Yes, free parking is available to guests.
Are any cleaning services offered at Surestay Plus By Best Western Mammoth Lakes?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Surestay Plus By Best Western Mammoth Lakes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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