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Shilo Inn Suites Mammoth Lakes

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328 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed 11 December 2013

Decent but don't hook up to the internet it's not secure and open to literally the surrounding areas...they claim its not open to surrounding area...that's BS because I personally know homes across the street access the internet

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Helpful?
Thank Jesse J
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

We appreciate your concerns regarding the internet in your room. Our IT Department has been contacted and is working on a solution to the problem. Please continue to check with us if you have further concerns. Shilo Inn’s goal is to ensure your stay is as comfortable as possible. Regards, Sydney Brayton General Manager

Mission Viejo, California
Reviewed 3 December 2013

1) They advertise having a GYM, half the equipment doesn't work 2) Their plumbing is horrible--24 hours to get toilet fixed in bathroom, had to use a joining room 3) Their laundry is disgusting--stains in the sheets, long black hair in the bed sheets 4) Manager works over night so not able to contact except via e-mail 5) The reply...

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Helpful?
Thank PaulHE523KW
ShiloHotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Thank you for taking time to let me know about the concerns you encountered during your recent visit to Shilo Inns Mammoth Lakes. I would like to apologize for these inconveniences and assure you that we are making every effort to correct these areas of concern. We strive to provide world class customer service to each and every guest! I...

California
Reviewed 27 October 2013

We stayed for one night during our fall colors motorcycle trip. Front desk was friendly. Places to eat are nearby and a short walk up the street. Covered parking, quiet when we were there. This is an older property but well kept. We didn't try the breakfast, pool or fitness area.

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Helpful?
Thank Yellow Bee
Shilohotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Guest, Your comments regarding your stay in Mammoth Lakes at the Shilo Inn are much appreciated. What a beautiful time of year to enjoy our area! We are glad to hear you were well taken care of. We look forward to your next visit to Mammoth Lakes and hope to see you again at the Shilo Inn. Sincerely, Sydney...

Urmond, The Netherlands
Reviewed 20 October 2013

Stayed one night during our south-west USA-tour. Hotel has big rooms, with a sofa, two chairs, a large twin-bed. Bathroom with separate sink and a kitchenette. The interiour looks a bit corny, but everything is clean. Swimming pool and fitness (both a bit small) are available (we did not use both). Breakfast is displayed in the lobby, there are few...

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Helpful?
Thank Saskia-W
Shilohotels, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Guest, Thank you for sharing your thoughts about your stay in Mammoth Lakes. The staff will appreciate your comments regarding the cleanliness of the room and their helpfulness. We are also happy to hear you enjoyed the freshly made Belgian Waffles, a big hit at breakfast! Sincerely, Sydney Brayton General Manager

Stockholm, Sverige
Reviewed 25 September 2013

We stayed at Shilo Inn for two nights and did not know much about the area so we picked it rather randomly. We would defintely stay there again. Good size room, comfy beds and perfect with the little "kitchen" in the room. Nice bathrooms that felt more updated then the actual room. Whats best with the hotel though is the...

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Helpful?
Thank CrazyRed78
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear CrazyRed78, Thank you for taking the time to say a few words about the Shilo Inn Mammoth Lakes. This will be shared with the staff. It is always uplifting to know we are taking care of our guests. We look forward to your return this winter. Sincerely Sydney Brayton General Manager

Sparks, Nevada
Reviewed 19 September 2013

I have stayed in many different motels ,hotels in my travels for my job . The price for the room was average for mammoth lakes ( unless you want to stay at motel 6) The service at the front deck was good. The room was very inviting or homey to me. The room was clean, the water was hot ,...

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Helpful?
Thank greg l
Shilo I, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Greg, We appreciate your taking the time to write a few words about your stay at the Shilo Inn in Mammoth Lakes, It is so nice to hear the positive reviews. We will share this with our hard-working staff and we look forward to your return to Shilo in Mammoth Lakes. And, thank you, once again! Sincerely, Sydney Brayton...

Rocklin, California
Reviewed 17 September 2013

The good: Renovation has replaced carpets on 3rd floor where I stayed. A/C unit was quiet as was room. There is a covered parking garage which would be great when the snow flies. Within walking distance of some fairly good eateries, like Chart House. McDonalds right next door. The not so good: Average morning breakfast, nourishing but not special. Staff...

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Helpful?
Thank Eureka_9
Shilo I, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Eureka_9, Thank you for your review and thoughts regarding your stay at the Shilo Inn Mammoth Lakes. We appreciate your views and will address the issues with the appropriate departments. We hope you will be able to come back to Mammoth Lakes and stay with us again. Sincerely, Sydney Brayton General Manager

Independence, California, United States
Reviewed 16 September 2013

For what they charge, they should be very embarrassed! Overpriced! The front desk clerk was a jerk. The room was from 1970, the carpet you don’t ever want to know about, and the entire hotel is dirty. I would not recommend this place to anybody! Not even for 1 night. You can find a better value in Mammoth Lakes, there...

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Helpful?
Thank Sandee K
Shilo I, Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Sandee K, We are sorry to hear about your stay at our hotel was not up to your expectations. Please contact me at mgrmamm@shiloinns.com and let me know more detail regarding your stay so we can be sure the appropriate departments are notified regarding your comments. Thank you. Sincerely, Sydney Brayton General Manager

Palo Alto
Reviewed 13 August 2013

I'm not picky, but I definitely will never stay again at Shilo Inn! First of all, you will not get a suite, but just a below average room. Probably, someone would like to have an extra telephone near the toilet, but I'd rather prefer to have working electric outlets and coffee maker. In my room in order to use electric...

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Helpful?
1Thank Natalia28917
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Natalia 28917, Shilo Inn Mammoth appreciates all points of view. We are sorry to hear you were having problems with the electrical outlets in your room, I’m sure our maintenance staff would have been happy to assist you. Thank you for your views on housekeeping cleaning hours. Sounds like we need to adjust their schedule a bit when our...

Sherbrooke, Canada
Reviewed 8 August 2013

Family of 4 stayed in a 2 queen bed room at the Shilo Inn in August 2013. We were on our way from Yosemite to Vegas and just stopped in without a reservation. Great service at the front desk. Price was a little steep ($148) for this type of hotel/room but I think this is Mammoth Lakes. The hotel was...

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Helpful?
4Thank MICMERG
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear MICMERG, We appreciate your views of the Shilo Inn Mammoth Lakes. We are pleased your room was clean and comfortable. We are gradually updating our décor, the wifi is being upgraded and should be complete by October, the provider says. We hope that you will return to see the improvements and continue to be a fan of Shilo Inn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When your plans take you to the breathtaking beautiful Yuma desert, the Shilo Inn Hotel is the place to stay. After a long day of meetings, shopping, or sight-seeing, luxuriate in our immaculate spa, swim in our Olympic-size pool or work out your fatigue in our state-of-the-art fitness center, sauna or steam room. ... more   less 

Additional Information about Shilo Inn Suites Mammoth Lakes

Address: 2963 Main St, Mammoth Lakes, CA 93546-2179
Region: United States > California > Mammoth Lakes
Price Range: $165 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Mammoth Lakes 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Mammoth Lakes
Mammoth Lakes Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Mammoth Lakes staff and other travellers.
5 questions
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woodland hills
2 months ago
Coventry, United Kingdom

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Questions? Get answers from Shilo Inn Suites Mammoth Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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