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aloft Philadelphia Airport

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aloft Philadelphia Airport
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654 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Ocean, New Jersey
Reviewed 8 June 2014

We usually stay at Sheraton Suites in the same complex but opted to try Aloft instead. Very disappointed. Noisy traffic, slamming doors all night and poorly insulated rooms. Skip the loft and spend a little more for the Sheraton Suites for a much more enjoyable experience.

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Helpful?
Thank Helen G
Megan L, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Helen G, We’re sorry to hear that you did not enjoy your Aloft experience and that you were disturbed by noise from the surrounding area and from within the hotel. It is our goal to minimize the noise from the nearby airport and certainly from within the hotel so our guests get a good night’s rest, and we are...

Washington DC, District of Columbia
Reviewed 31 May 2014 via mobile

The hotel is in the process of being renovated and it shows a little wear. That being said, it was very clean during our stay and the customer service was excellent. We asked the front desk to face the airport so my son could look at the planes, the woman at the desk gave us the perfect room. I really...

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Helpful?
Thank Lambssheepmace
Kevin K, Manager at aloft Philadelphia Airport, responded to this review

Dear Lambssheepmace, Thank you for your review. We're so glad you had a great stay with us and found our rooms to be especially comfortable for your son to watch the airplanes! We look forward to welcoming you back to our hotel.

Charlotte, North Carolina
Reviewed 28 May 2014

This property is located approximately 3 miles from the airport. Conveniently located to several restaurants and shopping centers. The staff were very engaging and pleasant. The rooms were clean and well maintained.

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1Thank 32EML
Minneapolis, Minnesota
Reviewed 28 May 2014

We stayed at the aloft Philadelphia Airport for the Frozen Four. The hotel was one of two options picked for us as part of a package deal. The hotel was clean and the location was fine. There were too many riff-raff North Dakota fans at the hotel, but that's out of the hotel's control. The room was small but clean,...

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Thank MNGophers2000
Bel Air, Maryland
Reviewed 28 May 2014

Booked this Hotel for 3 nights, with a planned additional 3 nights the following week. Will be checking out after 1 night and switching to another Hotel on Bartam Avenue on the other side of the Airport. Still under construction. Indoor Pool filter/pumps not functioning, and water is over-chlorinated. Fruit flies or gnats in the shower stall; had to switch...

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1Thank Harvey C
Willimantic, Connecticut
Reviewed 14 May 2014

After a recent horrible experience in the Philadelphia Airport area, it was a relief to find this hotel way cleaner than the last place - not perfect, but cleaner. The room I was in was in need of renovation, but again, clean. Would have been nice if there was a restaurant. I got a sandwich and iced tea from the...

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Thank TracyM0118
Miami, Florida
Reviewed 4 May 2014

Went for an overnight stay. A/C wasn't working when arrived, spent one hour waiting for maintenance to arrive. Phone broke down after couple of calls. Shuttle was very late picking me up the next day. The reception girls were doing their best, but the overall staff wasn't very helpful.

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Helpful?
Thank pcex
Kevin K, Manager at aloft Philadelphia Airport, responded to this review

Dear pcex, Thank you for your review. We regret to hear you did not have a pleasant stay with us. We appreciate your feedback regarding the tardiness of the shuttle and broken amenities. We will certainly review these issues with our operations team. We hope you enjoyed the rest of your time in Philadelphia. Take care.

New York City, New York
Reviewed 2 May 2014

My wife and I stayed at the Aloft at the Philly airport twice in the last month. Very convenient, clean, pretty new, reasonable rates, very good gym. What really makes the difference is the staff...Kiyona, Danielle, Angel and the nice young guy who opened the bar a little early after we came from my mother's funeral...I have no doubt that...

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Helpful?
1Thank Kevin K
Kevin K, Manager at aloft Philadelphia Airport, responded to this review

Dear Kevin K, Thanks so much for your great review. We're so pleased that you had another great stay, and that you continue to enjoy our amenities, and most of all, our service. Thank you for staying with us again, we appreciate your loyalty! We hope to see you again soon. Take care!

Schuykl Havn
Reviewed 29 April 2014

Stayed in the Philadelphia Aloft last night before I had to go to surgery the next day. The pool was freezing cold they told me to go to the other hotel to use the facilities. Fine... came back to have a drink and shoot pool the pool sticks were all broke. Fine.... went to use the internet in the room...

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Helpful?
Thank Sean M
Kevin K, Manager at aloft Philadelphia Airport, responded to this review

Dear Sean M, Thank you for your review. We regret to hear about the multiple shortcomings that you faced regarding our amenities. We appreciate your feedback and will review these to ensure any broken items are fixed as soon as possible. We appreciate your business, and hope you will give us another chance to make it up to you on...

Santa monica
Reviewed 13 April 2014

Aloft - second stay and what a disappointment. What happened to my reservation, made weeks ago, of a room for four with two beds? The hotel is oversold and there were no rooms with two beds left available. So we compromise, take a reduced rate and the supervisor promises to send a fold-out bed. Three hours pass before a second...

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Helpful?
Thank Triplejkb
Kevin K, Manager at aloft Philadelphia Airport, responded to this review

Dear Triplejkb, Thank you for your review. We regret to hear you had an unpleasant reservations experience with us. I apologize that this happened to you, and we will be certain to review our processes to ensure this does not happen again. We hope you enjoyed the rest of your stay in Philadelphia. Take care!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Aloft Philadelphia Airport offers guests a bold, new travel experience just minutes from downtown Philadelphia and conveniently located near Philadelphia International Airport (free shuttle service). ... more   less 

Additional Information about aloft Philadelphia Airport

Address: 4301 Island Avenue, Philadelphia, PA 19153
Region: United States > Pennsylvania > Philadelphia
Price Range: $192 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Philadelphia Airport 3*
Number of rooms: 136
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Also Known As:
Aloft Philadelphia Airport Hotel Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from aloft Philadelphia Airport staff and other travellers.
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Questions? Get answers from aloft Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you inquire about the air conditioning and heating system”
hoopscoach-dmar, 15 Apr 2017 | Read review
“Ask for a room not facing 95”
married2011, 13 Apr 2017 | Read review
“High floor has good view”
200micheler, 14 Feb 2017 | Read review
“King rooms have a hidden cubby with the ironing board”
918dond, 7 Feb 2017 | Read review
“Couldn't tell ya. The view from my room was the highway outside the PHL airport -- we weren't here for the views.”
51AmyB, 12 Dec 2016 | Read review
5 of 5