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aloft Philadelphia Airport

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643 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Danville, California
Reviewed 23 February 2014

I arrived late in the evening after a long day of travel from the West Coast. The check-in staff was very friendly and accommodating. When I got off the elevator on the 3rd floor, the carpet was worn and needed to be vacuumed. The room was average; quiet and clean but again, a little worn around the edges.

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1Thank texasjwalker
Phoenixville, Pennsylvania
Reviewed 21 February 2014

Due to severe weather warnings, I booked this hotel for the night before my flight to London, 13th February. Although the staff was very helpful and pleasant and the room was very spacious and comfortable, I don't really understand the total concept. There was not even a café on the premises but the bar was apparently the main attraction. All...

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1Thank wanderingwoods
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear wanderingwoods, Thank you for choosing Aloft Hotels before your trip. We're happy to hear you found your guest room comfortable and an overall pleasant stay. Aloft is a hotel that celebrates the individual and gives you freedom to control and customize your adventure to fit your travel style. Guests can mix and mingle with other travelers or enjoy some...

LHR
Reviewed 18 February 2014

Read several reviews on the ALOFT and after my experience recently at the Hilton took a chance here..the previous reviews hinted at some problems so with some reservation checked in not really expecting much? Well I was surprised by both quality of the room and attention to detail / space? The room was tidy/clean but with some signs of wear...

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Thank OverlandandseaLhr
Stroudsburg, PA
Reviewed 17 February 2014 via mobile

At no time did I ever feel safe at this hotel. I arrived at 9:30 pm. The lobby area was inhabited by apparent prostitutes, assorted thugs, a man by whom his popularity I'm assuming was a pimp and a heavily sobbing and despondent washed out 50 something barfly. The room was worn. The bed uncomfortable. I couldn't get out fast...

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2Thank fradel61
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear fradel61, Thank you for taking the time to share your thoughts regarding your recent visit. Safety and security of our guests is our first priority and we do not tolerate any illegal activity on the premises. Any activity reported to us will be forwarded to the authorities for appropriate handling. Thank you for letting us know.

Hammonton, NJ
Reviewed 14 February 2014

The Aloft Hotel brand is its non-traditional style. with emphasis on a modern and fresh look and a social atmosphere, which encourages guests to spend time in the lobby and meet other people. Rooms were basic, but functional. There is no restaurant, you have to walk across the Parking lot to either the Sheraton Suites or the Four Point. Staff...

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Thank rickn32058
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear rickn32058, Thank you for choosing Aloft Hotels. We're so glad you loved the modern, fresh, open spaces. Thanks for sharing and we look forward to hosting you again in the future.

Boston, Massachusetts
Reviewed 10 February 2014

I have to say I'm pretty surprised by some of the reviews left here. My room is very clean, the bathroom functional (with a terrific shower), free fast wi-fi and a very pleasant bar. Best of all, the staff has been friendly and accommodating. Sure, there is no overpriced restaurant at the hotel, but if you need food the Sheraton...

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Thank jimu16
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear jimu16, Thank you for taking the time to share your thoughts regarding your recent stay in Philadelphia. We're thrilled you gave Aloft Hotels a chance and enjoyed your room, free wifi, and W XYZ bar. We look forward to welcoming you back to the area.

highstandards1034
Reviewed 10 February 2014

I was stuck at Phil airport and had seen Aloft outside the airport before (from the air). Thought well, a good time to try Aloft. Rate was good compared to the others I called ( at midnight! ) It was funky is best I can say. Staff a little scattered. Elevator had like curtains draped in it. Room was not...

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Thank highstandards1034
Houston, Texas
Reviewed 6 February 2014

Don't waste your money. You seriously would be better off at the airport. When my travel coordinator told me options near the Philly airport and mentioned the Aloft looked nice, I said "sure" without bothering to check. MISTAKE. First of all, I don't know who this is intended to attract. Typically airport hotels are not the nicest, but what they...

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Thank elizaLB
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Elizalegs, Thank you for taking the time to share your recent experience in Philadelphia. We're sorry to hear you did not enjoy your stay at our airport hotel. Aloft Hotel is a limited service hotel, catered to the self-sufficient traveler and does have limited food options. We offer a small bites menu at W XYZ bar, as well as,...

Caldwell, Idaho
Reviewed 29 January 2014

The carpet was filthy. Looked like vomit on the carpet by the bed. The floor by the sink into bathroom was dirty, had to wipe it down before walking on it and the wash rag reflected the filthiness of the floor. The shower was disgusting. We inadvertantly left property, when we called, we were transferred three different times and ended...

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Thank Verne S
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Verne S, We're sorry to hear your stay did not meet your expectations. This is not the level of service we hope to provide for our guests. We have forwarded your comments to management. Thank you for sharing and we hope you will give us another opportunity to impress you.

Canada
Reviewed 16 January 2014

I've stayed at other Aloft hotels and have fairly high expectations as they are part of the W chain. This hotel could be nice and I imagine it isn't too old. It is contemporary and the decor is nice, but already seems tired and dirty. Room: Got in and went to make a call. There was a phone, but no...

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2Thank Reba76
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Reba76, Thank you for choosing Aloft Hotels, one of the nine brand within the Starwood family. We are disheartened that you did not have a pleasant experience and more upset about the condition of your room. Providing our guests with a clean, comfortable stay is one of our top priorities. We would love the opportunity to speak with you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Aloft Philadelphia Airport offers guests a bold, new travel experience just minutes from downtown Philadelphia and conveniently located near Philadelphia International Airport (free shuttle service). ... more   less 

Additional Information about aloft Philadelphia Airport

Address: 4301 Island Avenue, Philadelphia, PA 19153
Region: United States > Pennsylvania > Philadelphia
Price Range: $158 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Philadelphia Airport 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Philadelphia Airport Hotel Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from aloft Philadelphia Airport staff and other travellers.
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Questions? Get answers from aloft Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor has good view”
 of 5 bubbles 200micheler, 14 Feb 2017 | Read review
“King rooms have a hidden cubby with the ironing board”
 of 5 bubbles 918dond, 7 Feb 2017 | Read review
“Couldn't tell ya. The view from my room was the highway outside the PHL airport -- we weren't here for the views.”
 of 5 bubbles 51AmyB, 12 Dec 2016 | Read review
“Ask for an upper floor with a room facing the airport”
 of 5 bubbles oceanguy2821, 7 Dec 2016 | Read review
“5th floor is nice”
 of 5 bubbles josephdQ928OP, 1 Dec 2016 | Read review
5 of 5