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Philadelphia Marriott Downtown

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Traveller (712)
Room & Suite (426)
Dining (37)
Overview
  • Excellent27%
  • Very good42%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Additional information
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Special Offer: Save up to 20% in Philly!
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Offers from Philadelphia Marriott Downtown
Special Offer: Save up to 20% in Philly!
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,650)
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3,428 results
Traveller rating
925
1,408
691
255
149
Traveller type
Time of year
LanguageEnglish
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925
1,408
691
255
149
Show reviews that mention
All reviewsconvention centeracross the streetthe reading terminal marketheadhouse towergreat locationthe concierge loungecity halllarge hotelhard rock cafevalet parkingmarket streetwithin walking distancelobby barattending a conferenceliberty bellper dayflower show
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1 - 5 of 3,428 reviews
Reviewed yesterday via mobile

I give 1 star to this hotel because it's well located, a walking distance to many attractions and across the street from the famous market, which is a great place to eat all kind of food. Be careful with this hotel because they DO NOT...More

Thank Patricia R
Reviewed 2 days ago

We had a little snafu at check-in - we had made two reservations and inadvertently cancelled the wrong one! Fortunately, Joe at the reception was able to help us fix our mistake and avoid some anxiety. We got a great room in the tower, and...More

Thank TonyDC25
Response from TeamMarriott, Manager at Philadelphia Marriott DowntownResponded 2 days ago

Dear TonyDC25, Thank you for your gracious review of Philadelphia Marriott Downtown. We are thrilled to read how much you enjoyed your stay, specifically due to the great service provided by Joe. We are fortunate to have a team that comes to work every day...More

Reviewed 4 days ago

Very centrally located hotel next to convention center. Check in was painless. Room was good size but with old look. Air conditioning was very tempermental, either it was very cold or very hot unable to control thermostat. Complained about it but no one came to...More

Thank Aziz A
Response from TeamMarriott, Guest Experience Liaison at Philadelphia Marriott DowntownResponded 2 days ago

Dear Aziz A, Please accept our apologies for the unsatisfactory response from our staff to your service requests. for the air conditioning. We have shared your concerns with the appropriate departments and individuals, and we have taken immediate steps to address those issues so they...More

Reviewed 6 days ago via mobile

Upon check-in agent didn’t acknowledge me for being a rewards member. Gave me an accessible room with a seating bathroom which I didn’t ask for. It was uncomfortable taking shower. Housekeeping knock my door at 8:30am while I have a “do not disturb” sign on...More

1  Thank Derrick P
Response from TeamMarriott, Guest Experience Liaison at Philadelphia Marriott DowntownResponded 6 days ago

Dear Derrick P, First and foremost, we want to thank you for your loyalty to our hotels. We sincerely apologize for not meeting your expectations of service or privacy. We are known for our exceptional service and attention to detail, and we are sorry we...More

Reviewed 1 week ago via mobile

I travel to Philly a couple times a month for work and family and I have stayed at the Philadelphia downtown Marriott over 20 Times. The rooms are clean consistently but they are very dated. As a Platinum Premier member you have Lounge benefits on...More

Thank ElPeter10
Response from TeamMarriott, Guest Experience Liaison at Philadelphia Marriott DowntownResponded 1 week ago

Dear ElPeter10, We appreciate your loyalty to our hotels, and we apologize for not meeting your expectations. Our hotels are known for their attention to detail and great service, and we are sorry we let you down. Your comments will be reviewed with our team...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Sauna
Details
Price range
US$159 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Philadelphia
#31 Romantic Hotel in Philadelphia
#33 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$159 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Philadelphia
#31 Romantic Hotel in Philadelphia
#33 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (712)
Room & Suite (426)
Dining (37)
Pool & Beach (8)
Business Centre & Event Rooms (12)
Amenities (12)
Questions & Answers
Ask a question
ragatan
August 21, 2018|
AnswerShow all 3 answers
Response from tnardi7 | Reviewed this property |
Hello - website is Philadelphia Marriott Downtown - unfortunately trip advisor does not allow responders to use HTML or website links - but if you put in the name of the hotel as above, it should come up readily Phone... More
0
Votes
ragatan
August 21, 2018|
AnswerShow all 2 answers
Response from gussterling | Reviewed this property |
Try the Marriott website
0
Votes
Nicole T
July 21, 2018|
AnswerShow all 15 answers
Response from MissLucy368 | Reviewed this property |
Go to the Reading Market across the street. There are many choices there. The hotel restaurant is okay, but has the same old, same old.
2
Votes
Room Tips
"Perhaps ask for a view of the city!"
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"Ask for a city view"
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"Courtyard next door until they update"
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"Ask for a corner room for a wonderful view of the city in two directions!"
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