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Upon arrival for a conference their computer system went down. So after waiting online for a long while, I was not able to get a room key nor give my credit card. BTW, half of my stay had been paid for in advance. The night...More
2 Thank traveleatshoprelax
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott DowntownResponded 16 October 2015
Thank you so much for taking the time to review your recent stay at our hotel. We appreciate your feedback, both positive and negative. We sincerely apologize for the poor amenities. Your comments are helpful in our ongoing efforts to improve our product an service....More
I was overwhelmed with the cooperative staff welcoming the guests. It took merely 3 minutes to process the check-in even though the hotel was full of guests due to the upcoming POPE FRANCIS visit to Philadelphia. Hotel is in the center of the city and...More
The best thing about this hotel is the friendly, extraordinarily helpful staff. I was there during the papal visit when the hotel was virtually under siege, and the staff could not have been kinder or more patient. I am especially grateful to the woman who...More
Stayed over on a Sunday night for a quick visit to Philly. Hotel lobby is huge, a little confusing with 4 different entrances, but you figure it out quickly. Front desk staff and concierge are great. Location is right by historic sites and Reading Terminal...More
I stayed here in October 2015 for a bachelorette party. We reserved two rooms on the same floor--preferably adjoining--and arrived at check-in time. Our first room was ready right away, but the second wasn't, and I had to keep calling...and calling...and calling to see when...More
US$165 - US$499 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#20 Luxury Hotel in Philadelphia
#31 Romantic Hotel in Philadelphia
#33 Business Hotel in Philadelphia
#35 Family Hotel in Philadelphia
Number of rooms
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United States >
City Center East
Also Known As
Philadelphia Marriott Downtown Hotel Philadelphia ,
Response from Charboston | Reviewed this property |
There is valet parking at the hotel. It is probably expensive. By the way, since you are driving, you may want to go onto Google Earth ahead of time and look at the street view. When we drove there, we had some trouble... More
There is valet parking at the hotel. It is probably expensive. By the way, since you are driving, you may want to go onto Google Earth ahead of time and look at the street view. When we drove there, we had some trouble navigating right near to the hotel to get to the entrance of the hotel. There were lots of one way streets and a few odd intersections. Familiarity ahead of time may make it easier for you to get there.