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Doubletree by Hilton Philadelphia Center City

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Doubletree by Hilton Philadelphia Center City
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3,120 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Philadelphia Center City
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Showing 2,877: English reviews
Denver, Colorado
Reviewed 8 March 2016

I had a one night stay at this hotel. Great location! Easy walk anywhere you wanna go in Philly! Lots of great restaurants around the hotel as well. The hotel does offer an executive floor and lounge with drinks and food. The hotel is pretty easy to get to from the airport. Parking is available but is pretty tight in...

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Helpful?
Thank Tyler26
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Tyler26, Thank you for choosing to stay with us while you visited Philadelphia. Please visit again soon.

Houston, TX
Reviewed 8 March 2016

Review collected in partnership with Amoma.com
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1Thank Z9952YGpaulg
KTPMurnane, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Voorhees
Reviewed 8 March 2016

Service at the DoubleTree was excellent. When we arrived the desk clerk Meghan was being hassled by a customer. She was pleasant the whole time and never lost her composure. Truly professional. The room was excellent with a great view of the skyline. Our only complaint would be the poor service in the O restaurant and bar late in the...

Review collected in partnership with DoubleTree by Hilton
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Thank Paul N
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Paul N, Thank you for sharing your thoughts for our readers here on TripAdvisor. We appreciate your feedback regarding our service, great sleeping rooms and beautiful views of the Avenue of the Arts. Please stay with us again soon, and safe travels.

Denver
Reviewed 7 March 2016

I don't typically stay at hotels like Double Tree but I booked this business trip on very short notice. Hotel features a very nice room with a great view. Wifi is not free unless you are a Hilton member. The bar and restaurant are ok. Outside of the view and a nice room this hotel is not special but it...

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Thank Michael O
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Michael O, Thank you for your feedback. I hope that you'll give us another chance to impress you during a future trip to Philadelphia. Safe travels.

Toms River, United States
Reviewed 7 March 2016

Bathroom was dusty and there was hair on the bathroom floor. I was too tired to bother with the staff, I cleaned myself, before taking a shower. I won't recommend it for business purposes, the breakfast area staff was horrible. They were extremely rude to the guess, because of a simple breakfast card.

Review collected in partnership with DoubleTree by Hilton
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Thank Maria A
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Maria A, I'm sorry that you didn't share the positive experience that most of our TripAdvisor guests have enjoyed. We'll be sure to pass your comments to to our Director of Restaurants to review with his staff. Safe travels to you, and please visit Philadelphia again soon.

Pennsylvania
Reviewed 6 March 2016

I am looking forward to staying at this hotel in the near future and I have my hopes up for great customer service based on my first encounters with Ms. Sherryta who answers the phone. She has a warm, welcoming manner and she answered my detailed questions about the layout of the suites and whether the bedrooms were really separate...

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Thank CeeDee360
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear CeeDee360, We don't often hear feedback regarding the planning process leading up to a guest's visit, but we greatly appreciate it. We'll be sure to pass your gratitude on to Sherryta for the service she was able to provide, and we look forward to your upcoming stay.

Columbia, Missouri
Reviewed 5 March 2016

Review collected in partnership with Amoma.com
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Thank toddb478
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Philadelphia, United States
Reviewed 3 March 2016

Did the pre-check in the day before and still had to wait in a long line for my room after the play. Why have or offer pre-check in if it still means you wait in line? Selection of my room was done the day prior but still the wait at check-in.

Review collected in partnership with DoubleTree by Hilton
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Thank Raymond D
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Raymond D, I apologize for any delays you experienced during check-in. Although your room was selected in advance, at the desk we perform an ID check for your safety and issue your room key. Thank you for staying with us, and please visit Philadelphia again soon.

White Plains, United States
Reviewed 2 March 2016

When I recently arrived at the hotel I was upgraded to the Doubletree Suites portion of the hotel. The rooms in this portion of the hotel were recently renovated with many modern touches and nice amenities. The room had an eating nook, a very large bedroom and a full view window. The room was VERY nice. I've also stayed in...

Review collected in partnership with DoubleTree by Hilton
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Thank Harlan P
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Harlan P, I'm pleased to know that you enjoyed your recent upgrade. Our Suites on 5 are perfect for extended stays, for the reasons that you've described. Please visit again soon, and safe travels.

Mantoloking, New Jersey
Reviewed 2 March 2016

This was once a Hershey hotel. Louis has been helping with our luggage since then and now. Pete has also been there assisting guests. I think the longevity of such classy people speaks volumes as to why you would want to come by. Oh the cookies are yummy too We also have a child who has autism and they make...

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Thank Lynnobl
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Lynnobl, We especially appreciate feedback from our long-term guests. As we are fortunate to have many tenured employees, our guests are able to benefit from their years of service experience. Thank you for taking note, and thank you for your continued loyalty.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Region: United States > Pennsylvania > Philadelphia
Price Range: $201 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Philadelphia Center City staff and other travellers.
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Bakersfield, California
10 months ago
Atlanta
3 months ago
Brooklyn, New York

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Questions? Get answers from Doubletree by Hilton Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fifth floor convenient to pool, sauna, workout room”
 of 5 bubbles 598lynb, 18 Mar 2017 | Read review
“If you are a Hilton Honors Card member, use it to acquire the room and check that price against the best available price elsewhere.”
 of 5 bubbles DerekC587, 13 Mar 2017 | Read review
“High Floor and Odd # Rooms”
 of 5 bubbles aussienorules, 4 Mar 2017 | Read review
“Ask for a corner room overlooking Broad Street--there is a bit of noise from the street but the views are terrific.”
 of 5 bubbles canyonsdave, 3 Mar 2017 | Read review
“Rooms on the NW facing side offer views of Broad Street and City Hall.”
 of 5 bubbles Maskotas, 21 Feb 2017 | Read review
5 of 5