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Doubletree by Hilton Philadelphia Center City

Booking.comUS$183*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Doubletree by Hilton Philadelphia Center City
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3,202 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Philadelphia Center City
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Showing 2,952: English reviews
Pennsylvania
Reviewed 6 March 2016

I am looking forward to staying at this hotel in the near future and I have my hopes up for great customer service based on my first encounters with Ms. Sherryta who answers the phone. She has a warm, welcoming manner and she answered my detailed questions about the layout of the suites and whether the bedrooms were really separate...

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Helpful?
Thank CeeDee360
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear CeeDee360, We don't often hear feedback regarding the planning process leading up to a guest's visit, but we greatly appreciate it. We'll be sure to pass your gratitude on to Sherryta for the service she was able to provide, and we look forward to your upcoming stay.

Columbia, Missouri
Reviewed 5 March 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank toddb478
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Philadelphia, United States
Reviewed 3 March 2016

Did the pre-check in the day before and still had to wait in a long line for my room after the play. Why have or offer pre-check in if it still means you wait in line? Selection of my room was done the day prior but still the wait at check-in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Raymond D
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Raymond D, I apologize for any delays you experienced during check-in. Although your room was selected in advance, at the desk we perform an ID check for your safety and issue your room key. Thank you for staying with us, and please visit Philadelphia again soon.

White Plains, United States
Reviewed 2 March 2016

When I recently arrived at the hotel I was upgraded to the Doubletree Suites portion of the hotel. The rooms in this portion of the hotel were recently renovated with many modern touches and nice amenities. The room had an eating nook, a very large bedroom and a full view window. The room was VERY nice. I've also stayed in...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Harlan P
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Harlan P, I'm pleased to know that you enjoyed your recent upgrade. Our Suites on 5 are perfect for extended stays, for the reasons that you've described. Please visit again soon, and safe travels.

Mantoloking, New Jersey
Reviewed 2 March 2016

This was once a Hershey hotel. Louis has been helping with our luggage since then and now. Pete has also been there assisting guests. I think the longevity of such classy people speaks volumes as to why you would want to come by. Oh the cookies are yummy too We also have a child who has autism and they make...

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Helpful?
Thank Lynnobl
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Lynnobl, We especially appreciate feedback from our long-term guests. As we are fortunate to have many tenured employees, our guests are able to benefit from their years of service experience. Thank you for taking note, and thank you for your continued loyalty.

Houston, TX
Reviewed 1 March 2016

I stayed at this hotel during a conference being held at the Philadelphia Convention center, which is not actually all that close to this hotel, but I blame the conference organizers and myself for not checking that before booking! I arrived in town before check-in time (around lunch) and, not sure what to do, decided to hike down to the...

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Helpful?
Thank violagirl117
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear violagirl117, I'm glad that you enjoyed your time with us while visiting Philadelphia. Thank you for the recommendation, and we hope that you'll stay with us again sometime soon.

Washington DC, District of Columbia
Reviewed 27 February 2016

The hotel location is excellent, with many restaurants within an easy walk of a few blocks. I wish the concierge had stayed at her post so I could have gotten a restaurant recommendation. I took a cab to the hotel, but they do have a large (but tight) parking garage if you must drive. As with any older inner-city hotel,...

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Helpful?
Thank HiltonDiamondMan
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear HiltonDiamondMan, Thank you for your feedback. We'll be sure to assess the bathroom in the room you occupied. Please visit Philadelphia again soon, and safe travels.

Braintree, Massachusetts
Reviewed 27 February 2016

The room was clean & up to date enough for a 3 star hotel Staff was friendly and service was good. If you have to park a car here you are presented with very tiny spaces that are not wide enough for a car and for a person (I'm tall but not fat) to get in and out without buffing...

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Helpful?
Thank TomHerlihy
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear TomHerlihy, We'll be sure to bring your concerns to the management of the adjacent parking garage. Thank you for staying with us.

Bloomington, United States
Reviewed 24 February 2016

When I arrived at this hotel, no one didn't care my luggage and my family. That's why I parked my car for myself and I was searching for the entrance of hotel. If I have a chance to visit in Philadelphia, I will be avoid this hotel. Only one thing is bottles of water that I was contented with and...

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Helpful?
Thank Dae Sung K
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Dae Sung K, I apologize for any confusion or delays in service with portage. Should your travels bring you back to Philadelphia, we would appreciate the opportunity to welcome you back as a Hilton HHonors member. Safe travels to you and your family.

North Carolina
Reviewed 23 February 2016

I've stayed at most of the Hilton properties in the downtown area - and a few on the outskirts. I thought this was one of the better options. I stayed in the "Suites" which is a separate tower. I thought the rooms were pretty nice - large and comfortable. The rooms and hallways were very quiet and this is pretty...

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Helpful?
Thank sbccc
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear sbccc, Thank you for reviewing your recent stay in our Suites on 5. We appreciate the feedback and your loyalty to Hilton Hotels. Please visit again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Region: United States > Pennsylvania > Philadelphia
Price Range: $166 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Orbitz, Travelocity, Expedia, Priceline, Hotels.com, Cheap Tickets, Cancelon, HotelsforEveryone, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Doubletree by Hilton Philadelphia Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Philadelphia Center City staff and other travellers.
68 questions
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Bakersfield, California
over a year ago
Atlanta
5 months ago
Brooklyn, New York

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Questions? Get answers from Doubletree by Hilton Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with larger windows and a more traditional layout.”
travelglobe, 23 May 2017 | Read review
“Hilton HHonors members have dedicated floors with free wifi...it's worth signing up.”
robertwR7726DY, 23 May 2017 | Read review
“Broad Street side”
608ka, 21 May 2017 | Read review
“If you're a lite sleeper request your room not to be on the Broad Street side.”
scottbS7693OW, 18 May 2017 | Read review
“Don't get a room facing Broad Street. The sirens run at all night.”
montes144, 17 May 2017 | Read review
5 of 5
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