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Extended Stay America - Philadelphia - Airport - Tinicum Blvd.

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Traveller (79)
Room & Suite (29)
Dining (2)
Overview
  • Excellent22%
  • Very good15%
  • Average15%
  • Poor13%
  • Terrible35%
4 weeks ago
“You Get What You Pay For”
7 Mar 2018
“Arrived late, got worst room in hotel, got full refund”
Free Wifi
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
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41 - 45 of 226 reviews
Reviewed 5 September 2016 via mobile

Won't be staying here again Could not get 1hr later check out Breakfast was continental  Had to visit 3 rooms before we settled for 1 1 smelled like smoke  1 smelled like majiuana  Charged $5 for a poorly lite parking lotMore

1  Thank africandav
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 6 September 2016

Thank you very much for staying at our hotel. It is obvious from your comments we failed to live up to your expectations, and we apologize for dropping the ball. We truly want each guest to have an outstanding stay, and we are sorry that...More

Reviewed 29 August 2016

Dirty and smelly hotel. Stains on carpet, doors don't fit correctly. TV remote missing and staff had problems finding another one. We cancelled remainder of stay and moved to different hotel. Would never go back.More

Thank cjbliss
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 30 August 2016

We can absolutely do better than the observations you described. We strive to provide a clean and well maintained guest suite for our guests and we failed in this area. Our housekeeping team has been made aware of your feedback and apologize for letting you...More

Reviewed 24 August 2016 via mobile

Room was not very clean. Just a general underwhelming experience. Not in anyway priced correctly. If you need a bed and nothing else, nothing else, and you're super stuck (like I was) then maybe. ......................................More

Thank Paul_toot
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 31 August 2016

Thank you for choosing to stay with us and for posting a review. I am sorry to hear your stay was not what you had hoped or expected. We are an extended stay hotel and cater to the longer staying guest. We do offer everything...More

Reviewed 23 August 2016

This is a basic hotel in terms of comfort and amenities but what makes it are the staff. Special praise go to Ashley, Monique and Simerrah who are particularly lovely and are just so helpful to guests.More

1  Thank Lucy A
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 24 August 2016

Thank you for sharing the kind review of your visit to Extended Stay America - Philadelphia - Airport - Tinicum Blvd. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to...More

Reviewed 7 August 2016

ASHLEY at the Front Desk was very helpful & courteous! She made up for the location & lack of amenities at this hotel. I also accidently chose a smoking room because it was on a higher floor, & I recommend to anyone staying here who...More

Thank Chris C
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 8 August 2016

Thank you for your review singling out Ashley for the wonderful service she provided. We are proud of our associates who go above and beyond to ensure that our guests are comfortable. She is a true asset to our team, and we will be sure...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$97 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$97 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (79)
Room & Suite (29)
Dining (2)
Questions & Answers
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TravelAgentShan
12 September 2017|
Answer
Response from Anikka_nlb | Reviewed this property |
The room was very clean, no bed bugs whatsoever.
0
Votes
kimberlynew85
11 September 2017|
AnswerShow all 2 answers
Response from Lydia S | Reviewed this property |
I was there last month and they didn't hold a specific fee at all, just the credit card on file (in case).
0
Votes
Room Tips
"not a resort. arrive early."
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"Do not stay in room 106"
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"I cannot offer any good tips to choose a good room other than look into a different hotel!"
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"Dont stay here alone."
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