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Sheraton Philadelphia University City Hotel

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Sheraton Philadelphia University City Hotel
Sheraton Philadelphia University City Hotel
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1,213 Reviews from our TripAdvisor Community

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Showing 1,180: English reviews
Philadelphia, Pennsylvania
Reviewed 8 May 2016

Chef Marlene is not just courteous and provide excellent customer service, she also makes the best omelet. The hotel provides many other choices of healthy breakfast, from fruits and assorted pastries, to oatmeal with many choices of add-ons.

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Helpful?
1Thank phoebe606
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Phoebe, Looks like you had a great stay and a great breakfast with Chef Marlene. We hear so many nice comments about Marlene and the service she provided with such hospitality. Come see us soon. Joe Kelly General Manager

Thousand Oaks, California
Reviewed 7 May 2016

The location of the hotel was perfect. Rudy, the Concierge, was always available and very nice. Helped us with all of our questions: got us a map so we knew exactly how to get to the tour areas we wanted to see, and helped us with transportation (subway and taxis), anything and everything we needed, he was there for us....

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Helpful?
1Thank carolannstrum
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Carolann. What an amazing review. When a guest takes the time to mention so many of our associates by name, we know we are doing things right! Your kind comments are greatly appreciated and show us that we are providing the personalized hospitality that we strive for at Sheraton. We will look forward to your next stay with us....

Amherstburg, Canada
Reviewed 6 May 2016

Room was very comfortable, with 2 queen beds, chair with footstool, large bureau and desk. Has workout room, and outdoor pool. Close to restaurants and attractions. Location was inbetween Philadelphia University and Dexter University. We walked all over from here. Walked down to indoor market, Liberty bell, independence hall, and Art Museum.

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Helpful?
1Thank V5416MFsusanm
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Susan, It's always nice to see the headline GREAT HOTEL! Thanks for sharing your kind comments. Joe Kelly General Manager

Reviewed 6 May 2016

We had a very enjoyable time staying at the Sheraton University in Philadelphia. After a long day of museums and walking, it was a joy to return to our comfortable room and relax. The hotel is a quiet refuge with wonderfully advanced technology. The free wifi is strong and we were able to plug in our Apple TV and stream...

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Helpful?
Thank Greg K
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Greg, We are so glad you chose the Sheraton for your weekend in Philadelphia. Thanks for recognizing our team and the services of the hotel. We will be delighted to welcome you back again soon. All the best Joe Kelly General Manager

Leonardo, New Jersey
Reviewed 6 May 2016

This hotel is located in the middle of UPenn and Drexel in Philly. We stayed one night and found it to be clean and comfortable. It's convenient to dining - there's a street full of old brownstones that have been converted to shops and restaurants a couple of blocks away. Would stay here again.

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Helpful?
Thank Aloha-lover
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Aloha, We are glad to know you enjoyed our very vibrant neighborhood and the service you received at the hotel. We will be glad to see you again on your next trip to Philadelphia. Joe Kelly General Manager

Pittston, Pennsylvania
Reviewed 4 May 2016

Free breakfast and evening food with wine and pasta, salad, soup, bread sticks, dessert. Courteous staff. Excellent freeshuttle service to hospitals. On the down side, only valet parking. Spacious room with kitchen.

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Thank Theresa G
New York
Reviewed 4 May 2016

The staff was responsive, the room was comfortable and featured the latest technology. We stayed on the lounge floor and enjoyed the fresh omelets. Parking was convenient and safe. Definitely my #1Choice when in downtown Philly.

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Helpful?
1Thank Paul K
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Brokecompass. We are so glad you found your way to the Sheraton! We are proud to be your #1 choice in Philadelphia and we hope to see you again very soon. Best regards Joe Kelly General Manager

Austin, Texas
Reviewed 3 May 2016

We just had one night here, but wished it had been longer.... this is a great hotel, and in a good area of Philly; we purchased through an on-line hotel company, and got a great rate. We stay more than 20 nights in the last 12 months, visiting in 7 states, and this has been one of the nicest properties...

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Helpful?
Thank LK R
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear LK, With all your recent travels it is very special for us to hear that the Sheraton has been your favorite hotel. Thanks for your compliments of the services and the cleanliness and quality of our rooms. We hope you will make a return visit very soon. Regards Joe Kelly General Manager

Reviewed 1 May 2016

My wedding celebration/Chinese Banquet was held at the Sheraton in the ballroom this past weekend. All of the staff at this hotel were kind, helpful, and attentive. There are so many people to thank since we had such a wonderful wedding and stay at the hotel. The hotel suite was clean, comfortable, and spacious. First I wanted to mention Marta...

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Helpful?
Thank Barbara E
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

hello Barbara, CONGRATULATIONS! We are so glad you enjoyed your wedding day at the Sheraton. Thank you very much for recognizing so many people who helped make your special day such a wonderful and memorable experience. Sincerely Joe Kelly General Manager

Reviewed 20 April 2016

Lovely clean hotel. Nice size room. Staff was very nice and accommodating at front desk and concierge lounge. Lounge needs more upscale variety and desserts. Walls between rooms very thin and could hear every word the neighbors were saying.

Review collected in partnership with this hotel
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Helpful?
Thank Pinkducky23
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Thanks so much for your review and recognition of our staff. We hope we can welcome you back soon. Best regards Joe Kelly General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more   less 

Additional Information about Sheraton Philadelphia University City Hotel

Address: 3549 Chestnut Street, Philadelphia, PA 19104
Region: United States > Pennsylvania > Philadelphia > University City
Price Range: $240 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
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Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton
Hotel Style:
#23 Family Hotel in Philadelphia
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia University City Hotel staff and other travellers.
17 questions
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Moscow, Pennsylvania
11 days ago
Washington DC, District of Columbia
9 months ago
Indiana

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Questions? Get answers from Sheraton Philadelphia University City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have been nicely updated, but ask for one facing Chestnut Street for the best view!”
 of 5 bubbles 185kelseyb, 16 Mar 2017 | Read review
“book ahead if you really want this one”
 of 5 bubbles wwtraveler2010, 11 Feb 2017 | Read review
“Club level has the best perks, great city view and complimentary breakfast/hors D'oeuvres in club lounge.”
 of 5 bubbles mzhooper, 28 Jan 2017 | Read review
“19th floor”
 of 5 bubbles yzhang2, 19 Jan 2017 | Read review
“Room was 60 degrees when we checked in - maybe turn up the thermostat a little for a more pleasant arrival.”
 of 5 bubbles CindyToys, 10 Jan 2017 | Read review
5 of 5