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The Independent Hotel

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Traveller (226)
Room & Suite (267)
Storyboard
Overview
  • Excellent58%
  • Very good30%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“queen loft”(14 reviews)
“hardwood floors”(27 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from The Independent Hotel
Hotel deals
Offers from The Independent Hotel
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,008)
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943 results
Traveller rating
530
280
75
36
22
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530
280
75
36
22
Show reviews that mention
All reviewsbreakfast deliveredqueen lofthardwood floorscontinental breakfastlocust streetyogurtexposed brickgreat boutiqueeach morningstreet noisewithin walking distanceshower stallsmall hotelreception arealarge bathroomkimmel centercenter city
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11 - 15 of 943 reviews
Reviewed 4 weeks ago

Dirty, dirty, dirty. There was nothing even remotely good about this place. Long story short, it was filthy. The cleanliness was non existent from the elevator to the room. Hair on the bathroom floor, dust, debris etc etc- the entire experience was awful.More

Review collected in partnership with this hotel
Thank calygirl326
Response from Emma W, General Manager at The Independent HotelResponded 4 weeks ago

Even though as the General Manager this review was difficult to read, I am truly grateful for the feedback. Every review, good or bad, helps us better understand our strengths and weaknesses. I'm extremely sorry you didn't have a good, let alone a great experience...More

Reviewed June 7, 2018

We stayed at the Independent for a weekend getaway in Philadelphia. Overall, our experience was excellent. The hotel and room were clean and relaxing, and the staff was kind and helpful. The hotel is in a lovely part of the city; we could easily walk...More

Review collected in partnership with this hotel
Thank Jeremy P
Response from Alexus A, Manager at The Independent HotelResponded 4 weeks ago

Thank you for staying with us! Our location is lucky enough to be in the middle of the city so as you know everything is close by. Were glad you enjoyed your stay, and we hope to see you again!

Reviewed May 26, 2018

The location in downtown is excellent. Many restaurants, shops and historic places are in walkable distances. The rooms are unique. The information and service at the front desk is excellent. The parking garage is very near. The stay definitely remains in good memory.More

Review collected in partnership with this hotel
Thank Z1333ZKalexanderk
Response from Francis P, Guest Relations Manager at The Independent HotelResponded May 29, 2018

Hey there Z1333ZKalexanderk, Thank's so much for the awesome TripAdvisor review! We are lucky to be in such a wonderful location and community and we are happy to hear that you enjoyed it! We will pass along your kind words to our amazing Front Desk...More

Reviewed May 22, 2018 via mobile

We were in Philly for a graduation. This hotel was chosen for its location. Everything was wonderful Great service, comfortable room and in an interesting area to walk through. I use a Walker and there were no problems getting around. The seven of us enjoyed...More

Thank Harold C
Response from Francis P, Guest Relations Manager at The Independent HotelResponded May 29, 2018

Hello Harold C, Thanks so much for the TripAdvisor review! We are so happy to hear that you enjoyed your recent stay. We pride ourselves on our high service standards and are glad to see that they shined through while you were with us. We...More

Reviewed May 15, 2018 via mobile

We really liked that this hotel was in an excellent location for walking to attractions such as Reading Terminal Market, Independence Square, and the Wanamaker Oregon. Our room was a loft with king so I enjoyed the extra space and a couch with a tv...More

2  Thank fiddleduck
Response from Francis P, Guest Relations Manager at The Independent HotelResponded May 29, 2018

Hello Fiddleduck, Thanks so much for the amazing TripAdvisor review! We are so pleased that you enjoyed your recent stay with us. I apologize for the problems you encountered but we are glad that are outstanding staff was able to rectify them for you. We...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Breakfast included
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$149 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Philadelphia
#14 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$149 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Philadelphia
#14 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
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Traveller (226)
Room & Suite (267)
Dining (8)
Questions & Answers
Ask a question
Carlo C
June 16, 2017|
AnswerShow all 8 answers
Response from Carol K | Reviewed this property |
I stayed there overnight in May and had no problem at all with noise from the street. It did not appear to be a busy street. I think there is a pub-style restaurant at the corner of the building but there wasn't noise from... More
2
Votes
jihebron
April 25, 2017|
AnswerShow all 7 answers
Response from John B | Property representative |
Our Lobby is Located on the second floor and unfortunately the elevator is the only access to get to the lobby area. You can use the side steps, it's for exit only, However to come in you will have to call the desk first... More
2
Votes
Laura Jo L
November 10, 2016|
AnswerShow all 2 answers
Response from John B | Property representative |
We are pet free hotel
0
Votes
Room Tips
"Lobby entrance is on 2d floor. Not good for someone with phobia about elevators."
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"Try get an off street room"
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"The King Suite had great views and very little noise, and was so cozy!"
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"Look at another hotel."
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