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Loews Philadelphia Hotel

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4,073 Reviews from our TripAdvisor Community

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Showing 3,947: English reviews
Dover, Massachusetts
Reviewed yesterday NEW

The front desk and concierge are always 5 star. They always remember me, proactively offer assistance, provide knowledgable support, and do so in a very genuine manner. The rooms are always clean and the beds really comfy. The restaurant provides great food and reliable service. While the bartenders are good, the bar area service is VERY spotty. So go to...

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Helpful?
Thank milestogo26
Woodbine, New Jersey
Reviewed yesterday NEW

We love the Loews Hotel in Phila. The rooms are spacious and have a great Art-Deco vibe. The staff is friendly and helpful, and the location can't be beat! The hotel bar/restaurant, Bank and Bourbon, is excellent, and a fun place to hang out. We never stay anywhere else when we are in town.

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Helpful?
Thank Trinkets10
Bloomsburg, Pennsylvania
Reviewed yesterday NEW

The room was clean and comfortable with a great view. The staff was extremely friendly and helpful which enhanced my stay in the city. The restaurant available was delicious with great staff. Thank you for everything!

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Thank patricialD6326ID
Hong Kong
Reviewed 3 days ago NEW

Very spacious, clean and well equipped guest room. The location is right in the heart of city centre and waking distance to City Hall and China Town. I will definitely come back if I visit Philadelphia.

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Helpful?
Thank tsunwong
Scott N, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent visit to the Loews Philadelphia Hotel. We are happy to hear that you enjoyed your guest room and found out location conveinient. We look forward to your next visit. Scott N.

Baltimore, Maryland
Reviewed 4 days ago NEW

went for a weekend getaway. Room was awesome. Beautiful view of the city. Very modern and updated hotel. Staff was friendly. Valet parking is very convenient. Very clean. Would definitely stay there again.

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Helpful?
Thank noonansara
Scott N, General Manager at Loews Philadelphia Hotel, responded to this review

We are glad to hear that your room was "awesome" and you enjoyed the view of the city. It is also great to hear that you enjoyed the service offered by our friendly staff. We look forward to your next visit. Scott N.

Niagara Falls, Canada
Reviewed 4 days ago NEW

The hotel was spotless and aesthetically pleasing. Staff was over the top helpful and courteous, every single one. We found the lack of vending machine, very thirsty one night and succumb to paying almost five dollars for a bottle of water from the mini bar, a little disappointing. The mattress was huge but very lumpy and uncomfortable however the linens...

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Helpful?
Thank Maryann C
Scott N, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent visit and for taking the time to provide us with feedback. We are delighted to hear that you found our team members to be courteious and helpful. We look forward o welcoming you back again! Scott N.

Center Valley, Pennsylvania
Reviewed 4 days ago NEW

This has been my FAVORITE hotel for 16 years - since the opened. As a regular visitor to Philadelphia, business and pleasure, my experience has been that the staff at the Loews really makes an effort to get to know their guests. The bar/restaurant is great, the meeting space is nice, the catering is lovely, and their loyalty program reaps...

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Helpful?
Thank Betsy K
Scott N, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your repeated visits over the past 16 years. It is wonderful to know that we have continued to serve great food and provide personalize service to our guests year after year. We look forward to welcoming you back again and again over the next 16 years and beyond. Scott N.

Westerville, Ohio
Reviewed 4 days ago NEW

Everything went very well. I was able to check in ahead of the check in time. Incredibly nice hotel. Amazing view of the city from the 27th floor where I stayed! My only complaint is that 2 of the 3 ice machines I tried to use didn't work. I had to go to three different floors to find one that...

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1Thank blh5712
Scott N, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your recent visit to the Loews Philadelphia Hotel. We are happy to hear that you enjoyed your stay and the amazing city views from the 27th floor. I apologize that the ice machines were not working and the inconvenience this caused for you. Thank you for informing us of this issue, engineering will work on resolving this....

Elizabeth
Reviewed 4 days ago NEW

Hotel was accommodating and clean. Staff was helpful. I didn't spend a lot of time in the room, but overall I was pleased. Excellent location in Center City for business travelers, convention center event attendees, or tourist. Plan on using the valet parking though which was $49/night.

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Helpful?
Thank EronMcMillen
Scott N, General Manager at Loews Philadelphia Hotel, responded to this review

We are glad that you were pleased with your recent visit to the Loews Philadelphia Hotel. It is great to hear that you found our team to be helpful and that our central location was convenient for your needs during your time in Philadelphia. We look forward to your next visit. Scott N.

Nanticoke, Pennsylvania
Reviewed 5 days ago NEW

Travels have taken me all around the USA. Hotel stays have been horrible but never here. The staff and management her have been too notch. I would never stay anywhere else in Central Philadelphia again.

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Helpful?
Thank emtp262
Scott N, General Manager at Loews Philadelphia Hotel, responded to this review

Thank you for your many visits to the Loews Philadelphia Hotel. We are delighted to hear that your service has consistently been excellent on your visits. We look forward to many more wonderful stays. Scott N.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary decor and gracious hospitality make Loews Philadelphia one of Center City's most inviting luxury hotels, recognized as one of the "World's Best" by Travel + Leisure readers. The supremely comfortable 581 guest rooms include 12 suites and 54 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything this city has to offer. ... more   less 

Additional Information about Loews Philadelphia Hotel

Address: 1200 Market Street, Philadelphia, PA 19107-3615
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $179 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Philadelphia Hotel 4*
Number of rooms: 581
Reservation Options:
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Also Known As:
Philadelphia Loews
Lowes Philadelphia
Loews Hotel Philadelphia
Hotel Style:
#4 Spa Hotel in Philadelphia
#5 Luxury Hotel in Philadelphia
#7 Family Hotel in Philadelphia
#9 Green Hotel in Philadelphia
#10 Business Hotel in Philadelphia
#12 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Loews Philadelphia Hotel staff and other travellers.
31 questions
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Lancaster, Pennsylvania
Philadelphia, United States
2 months ago
Morristown, New Jersey
5 months ago
Orlando, Florida

See all questions (31)

Questions? Get answers from Loews Philadelphia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms overlooking city hall. ”
 of 5 bubbles milestogo26, 5 Dec 2016 | Read review
“The luxury king corner rooms are the best! The higher the floor, the better!”
 of 5 bubbles Trinkets10, 5 Dec 2016 | Read review
“Bring some water or soft drinks and a snack to save yourself the very expensive mini bar charge.”
 of 5 bubbles maryannc661, 2 Dec 2016 | Read review
“Ask for a room on the 19th floor since all of the elevators stop there.”
 of 5 bubbles wikiwes, 28 Nov 2016 | Read review
“I think my room was 2932 which was a good size and on the corner so had great views”
 of 5 bubbles Angela_in_TO, 28 Nov 2016 | Read review
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