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stayed here during warm months, so no comment on heating--the a/c worked well. fantastic sleeps, the beds are perfect. this is a pretty luxurious hotel--the pianist in the lobby is a nice touch. no comment on the other facilities as it was primarily a place...More
Staying at this property regularly in 2017. First trip in 2018 and I've got a renovated room that is 10 steps backwards - terrible lighting, unusable desk, closet hanging space isn't enough for a weeks work of shirt, suit jackets and pants. Poor workmanship visible....More
The hotel was under construction works. I wasn't aware of this and was not communicated on booking.com. The room was cold, the fan for the heating is so loud you need to chose between the fan and sleeping. The bathtub is under poor conditions and...More
Thank Pascale H
Response from jimbopolo, Front Office Manager at The Franklin Hotel at Independence ParkResponded 1 week ago
Sincere apologies to hear of the experience you had at our hotel. Sorry you missed the under renovation notice on booking.com as well as our website. We do provide waters at the front desk, I'm so sorry you were not given a few bottles. We...More
The Franklin Hotel at Independence Park is on Chestnut Street in Philadelphia, PA, Perhaps in December of 2018 this hotel may be worth a booking, but, traveler beware.
This hotel is undergoing extensive renovation, and this work makes staying here a very unpleasant experience....More
Thank Steven I
Response from Erol L, Front Office Manager at The Franklin Hotel at Independence ParkResponded 2 weeks ago
Dear Steven I,
Thank you for taking the time to post a reply on our TripAdvisor page. It was quite wonderful to have you as our guest and I want to thank you for sharing your critical feedback. During the hotel’s renewal, we are continuing...More
Even though on second floor, the check in process was easy and with a smile. Room service, also delivered with a smile, although the chicken salad was horrible. Next day, noise in room around 10am was deafening, and I could barely make a phone call....More
Response from Erol L, Front Office Manager at The Franklin Hotel at Independence ParkResponded 3 weeks ago
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to...More
US$145 - US$363 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Family Hotel in Philadelphia
#14 Business Hotel in Philadelphia
#14 Green Hotel in Philadelphia
#15 Romantic Hotel in Philadelphia
#19 Luxury Hotel in Philadelphia
Number of rooms
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Response from jimbopolo | Property representative |
Take the airport line from the airport to Jefferson Station 10th and Market. The Market L is available there to 5th and Market. The hotel is 2 blocks away one to Chestnut and down chestnut a block to 4th