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The Franklin Hotel at Independence Park

Booking.comUS$169*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Franklin Hotel at Independence Park
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1,619 Reviews from our TripAdvisor Community

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There are newer reviews for The Franklin Hotel at Independence Park
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Showing 1,569: English reviews
United States
Reviewed 21 November 2014

The front desk staff, bell, concierge and spa staff went out of their way to be friendly and helpful. My bill had some issues, but was corrected with a little help from a manager. The room cleanliness was well below my expectations. The toilet and sink were not cleaned for the entire three nights of my visit. The floor was...

Review collected in partnership with Omni Hotels & Resorts
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Thank Lawrence C
Buffalo, United States
Reviewed 17 November 2014

We stayed at the hotel for a wedding and found that the entire staff we encountered did everything possible to make our stay comfortable. Staff stepped forward to help even before asked. We plan to take our grandchildren to visit historic Philadelphia and will certainly stay at the Omni again.

Review collected in partnership with Omni Hotels & Resorts
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Thank Ken G
Harrisburg, United States
Reviewed 15 November 2014

Came here to celebrate our 11th wedding anniversary with the romance package. We were treated like second-class citizens because there was a wedding party there the same weekend. Sparkling wine was not at our room when we got there, robes were missing and no turndown service. When we went to turndown the covers, noticed that there was money and hairpins...

Review collected in partnership with Omni Hotels & Resorts
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2Thank Tara G
New York, NY
Reviewed 12 November 2014

Stayed here for a work trip. Check in was easy, and the location of the hotel is great (i.e. close to sites, restaurants, and transportation). The hotel itself, however, is nice and clean but a little dated. Everything's in fine condition - just not modern or updated. I really think my grandmother would rate this highly for the very reasons...

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1Thank Arthur8129
Cambridge, Massachusetts
Reviewed 12 November 2014

Visited Philadelphia for a long holiday weekend. The Omni at Independence Park is in a great spot for visiting all the major sites. the room was spacious and the view was lovely. The staff was exceptionally friendly and helpful. Loved the complimentary morning coffee delivered to the room.

Review collected in partnership with Omni Hotels & Resorts
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1Thank EmmyRae2013
Upstate NY
Reviewed 11 November 2014

Important - for those of you worried about the new museum being built 2 blocks away causing noise or traffic issues (as we were) - NO PROBLEMS. We didn't hear any noise from it (8th fl) and had zero traffic problems due to the construction. I was surprised and relieved. This was our second stay at this property and it...

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1Thank ParlorCity
Nova Scotia
Reviewed 11 November 2014

This was a terrific hotel . We spent 4 nights at this hotel . The location was terrific . View of our room was of the park . It was beautiful this time of year . Very close to lots of the historic sites and walking distance to great shopping such as Century 21 and Macy's. Our room had a...

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Thank JewelsNovaScotia
Millburn, New Jersey
Reviewed 11 November 2014

The hotel ended up being very convenient for our stay with twin sons. We were a bit concerned when we called ahead to confirm that there would be a refrigerator in the room for milk/bottles, but they told us they would probably be able to give us a fridge. They were able to, but in my parents room, it included...

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Thank TheZFam
Huntington Bay, New York
Reviewed 10 November 2014

Stayed on business for two nights last week. I'm in Philadelphia often and ordinarily stay at the Wyndham on fourth street. However, opted for the Omni since it was closer to the federal building and offered less walking for my colleagues. Overall it was a good experience, however, I've found in any urban area you get what you pay for....

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Thank John M
Reviewed 10 November 2014

Not sure of standards by other reviewers, however, the hotel needs work. Elevator needs a good cleaning. Website says room was recently renovated.. probably ten years ago. The room is tired and needs makeover- Bed lumpy - bathroom not clean - stains on shower curtain. Wifi service very poor. Bar was closed Saturday night. Retaurant closed Sunday morning. Concierge directions...

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Helpful?
Thank Russ A

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Like the forefathers who inspired the birth of a new nation, this hotel invites you to join a hotel revolution. Formerly the Omni Hotel at Independence Park, this hotel is about to undergo a transformation to an exciting new hotel designed to set new standard among Philadelphia Hotels. Our 150 exquisitely appointed guest rooms, some of Philadelphia's finest accommodations, are the ultimate refuge. Featuring a blend of sophistication and charm, our deluxe hotel rooms offer a park view or overlook Independence National Park. A fine dining restaurant overlooking Independence Park, Azalea serves delectable American regional cuisine for breakfast, lunch and dinner. Host your inspirational meeting or banquet in spaces where national history has been forged. Philadelphia's most popular things to see and do are only steps away from our hotel doorstep. Concierge services and business center on hand help facilitate business endeavors. Complement your meeting with customized catering services and modern audiovisual facilities. This luxury downtown Philadelphia hotel offers elegance and style at its best-all within walking distance of the Liberty Bell, U.S. Mint, Independence Hall and Franklin Court, the site where Benjamin Franklin's House once stood. ... more   less 

Additional Information about The Franklin Hotel at Independence Park

Address: 401 Chestnut St, Philadelphia, PA 19106-2425
Region: United States > Pennsylvania > Philadelphia
Price Range: $256 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Franklin Hotel at Independence Park 4*
Number of rooms: 150
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Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia
Hotel Style:
#6 Family Hotel in Philadelphia
#7 Spa Hotel in Philadelphia
#13 Green Hotel in Philadelphia
#14 Business Hotel in Philadelphia
#15 Romantic Hotel in Philadelphia
#15 Luxury Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin Hotel at Independence Park staff and other travellers.
23 questions
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Lakewood
over a year ago
New Jersey
Littlestown, Pennsylvania
over a year ago
Fort Smith, Arkansas
over a year ago

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Questions? Get answers from The Franklin Hotel at Independence Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a reasonably priced suite with a sofa bed”
CheskMR, 4 May 2017 | Read review
“Most rooms have park views. 2s and 11s are corners but wifi does not reach them according to from desk.”
IJKofBNA, 10 Apr 2017 | Read review
“wait until after the renovations are complete unless you like older hotels”
docneneng, 7 Apr 2017 | Read review
“Avoid Elevator Rooms”
The_Cody_Concierge, 25 Mar 2017 | Read review
“best location, restaurant, bar in area”
margots506, 12 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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