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DoubleTree by Hilton Philadelphia Airport

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DoubleTree by Hilton Philadelphia Airport
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676 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Philadelphia Airport
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Showing 667: English reviews
Arlington, Massachusetts
Reviewed 9 January 2016

Helpful and friendly staff and good, clean facilities. However, we are 2 for 2 now on single night stays where the room key stops working around 10 AM. Both occasions, had to return to the front desk, get a key reprogrammed and it STILL didn't work. Another trip to the front desk and had to be let into the room...

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Helpful?
1Thank atreyu6100
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Atreyu6100, we really appreciate your review about your recent stay and our staff. Your compliments and feedback, which I will shared with our management team, are very much appreciated and encourage us to continue to deliver the very best in hospitality here but I would like to apologize for the room key issue you experienced. It would be...

Tampa, Florida
Reviewed 9 January 2016 via mobile

Staff is awesome! Easy check in and out! Cookies are great! Desmond Lee valet was exceptional.!Would definitely stay here again! We needed to go from hotel to airport and concierge arranged van. Dropped us off right at the car rental agency.

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Helpful?
1Thank kdav219
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Kdav219, words cannot begin to convey our gratitude for the rave review you gave about our hotel, restaurants and the service staff. It is a privilege for us to be your choice of hotel and we look forward to welcoming you back to the Doubletree Philadelphia Airport for years to come.

Reviewed 7 January 2016

My Best friend visited from Maryland & we checked in to The Double Tree by Phila Airport on New Years Eve ... From the Beginning the Staff went over & beyond to make sure our stay was comfortable. We were confused about directions & parking (Desmond Lee greeted us and helped us every step of the way..he was courteous &...

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Helpful?
1Thank L&I Productions L
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning L&I Productions L, thank you so much for the great review and words you have for our property and staff. We are very proud of what we can offer all of our guests who strive to make the Doubletree Philadelphia Airport a great experience while away from home. We can confidently say we have some of the best...

Saint Louis, United States
Reviewed 6 January 2016

Poor room conditions and bathrooms did not drain. The location is great for the airport and the parking is expensive - there is not free breakfast and the hotel was full during the visit so we could not get the room(s) we wanted. Price is good as well.

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Thank Shoaib U
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Shoaib U, thanking you for choosing the Doubletree Philadelphia Airport for your park and fly accommodations. We count it a privilege whenever a guest chooses us over the numerous hotels located in the area. Making your stay enjoyable and hassle free is a task we do not take lightly and one in which every effort is put into...

Chicago, Illinois
Reviewed 4 January 2016

Amazing location, very close to the Philadelphia airport. Very friendly, helpful and excellent staff those were very very helpful. Clean and fresh room. Not much eating option nearby. Highly recommend this hotel.

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2Thank Asim S
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Asim S, thank you very much for your wonderful review. Our team here at the Doubletree Philadelphia Airport works extremely hard to keep guests like you happy. I will definitely pass along your compliments and we look forward to your next stay with us when you return to the city of brotherly love. Thank you again very much...

Penobscot, United States
Reviewed 2 January 2016

Highly recommend this hotel. We have overnighted here twice on our way to another destination. Very friendly and helpful staff. We were also able to print our boarding passes for our next flight in the hotel lobby---very helpful. Prompt and frequent shuttle service to the airport.

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Helpful?
Thank Paul M
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Paul M, we sincerely appreciate you choosing to stay with us here at the Doubletree Philadelphia Airport and we also thank you so very much for sharing your experience. The best advertising we can get is from our valued guests such as yourself!! I will be sure to share your sentiments with our entire staff as they are...

Reviewed 1 January 2016 via mobile

My visit to Doubletree was a pleasure. I was very please with the service from there parking supervisor Desmond Lee. He was very fun and has a pleasant attitude with each and every guess..He a great asset to the company.

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Thank Kerryann H
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Kerryann H, we truly appreciate your excellent review of the Doubletree Philadelphia Airport! It would be a pleasure to welcome you back the next time you travel to Philadelphia and thank you again for taking the time to give us such positive feedback. Our team members will be happy to hear when their efforts are making the best...

new jersey
Reviewed 1 January 2016

I am a repeat guest at this hotel. They automatically put me on the Hilton Honors floor upon check-in since I'm a member. The room is clean as expected. The only reason I choose this hotel is because of the pool. The pool is crystal clear and so warm, it's like being in a bathtub. I love to swim. The...

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Thank puwit
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Puwit, thank you for taking the time to share your experience with our team here at the Doubletree Philadelphia Airport. We are definitely always working to better cultivate a more positive experience for our guests using service as our number one tool!! We cant wait until you come back for another visit and see us again for that...

Denver, Colorado
Reviewed 1 January 2016 via mobile

No other hotel has had the all around kindness we received when staying here. From the amazing front desk manager who was being swamped on New Years Eve, to our above and beyond service in the sports bar when we were starving by our server Uvbi to the inviting and friendly words and smiles of Desmond Lee in the concierge....

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Helpful?
Thank Megan W
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Megan W, first I would like to thank you so much for the kind words you have for our staff, especially Desmond and Uvbi, they are a HUGE asset to our hotel. Secondly we are truly glad you had a wonderful time here at the Doubletree Philadelphia Airport as we strive to create a excellent environment for all...

Reviewed 1 January 2016 via mobile

We booked a room at the Doubletree to stay overnight before an early flight on Christmas morning. We weren't there very long, but were impressed with the hotel and the room. Everything was very clean and quiet, and our kids slept great. We took advantage of their park and fly deal to leave our car parked at the hotel while...

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Helpful?
Thank thefords831
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Thefords831, we really appreciate your kind review about our staff and location. Your compliments will be shared with our management team and staff at our employee rally! It is very much appreciated and encourages us to continue to deliver the very best this city has to offer. It would be a pleasure to welcome you back the next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: $149 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Orbitz, Priceline, Travelocity and Odigeo so you can book your DoubleTree by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#47 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Philadelphia Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A different hotel”
 of 5 bubbles DonB147, 24 Nov 2016 | Read review
“I had room 544 and it was spacious, clean and very comfortable”
 of 5 bubbles Sinclair-QL, 19 Oct 2016 | Read review
“Away from the parking lot;”
 of 5 bubbles tracies912, 13 Oct 2016 | Read review
“Do not spend money on floor choice! None renovated”
  • Drapes not cleaned or ironed. Just hanging on the dirty window
  • This is found AFTER the housekeeper changed the human stain on sheets, but left this w/o telling
  • Water stained sealing all around entire room
  • Bed skirt stains room 923
  • Cracked open hole window seal 923
 of 5 bubbles scottie316, 25 Sep 2016 | Read review
“Go elsewhere if you want food and drinks!”
 of 5 bubbles blndkat, 21 Aug 2016 | Read review
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