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Sheraton Philadelphia Society Hill Hotel

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885 Reviews from our TripAdvisor Community

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Showing 838: English reviews
Washington DC
Reviewed 3 April 2016

What the Society Hill Sheratan has going for it: LOCATION. It's in a great historical neighborhood, Society Hill, and near a number of very nice restaurants at a variety of price points, and it's pretty close to the Liberty Bill, Independence Hall and the other main tourist sites. If Jersey kitsch is your thing, it's only about a 5 minute...

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Thank luv_big_cities
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. We will share your comments with our management team. We hope you will give us another chance and come back and stay with us again.

Reviewed 2 April 2016

The location was great. Easy walking distance to the waterfront, penn's landing and historical sites. The room was clean, the lobby was clean, halls and common areas were clean and stylishly furnished. My only displeasure was the breakfast. The club lounge was full of dirty dishes and trash. The food items were all depleted and not much left to choose...

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1Thank Barbara S
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for the inconveniences you experienced in our club lounge. We appreciate your understanding as this is not typical for our property. Your comments have been shared with our food...

Dallas, Texas
Reviewed 29 March 2016

Service is almost non-existent. $44 with tax to valet park and had to wait over 20 minutes to retrieve car. Bell staff and valet staff not rude in anyway, just not friendly. Not once in over 3 days did anyone ever go out of their way to open a door or give a friendly hello. Never welcomed to hotel or...

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Thank spgtraveler_11
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for any issues you experienced during your stay with us. We appreciate your understanding as this is not typical for our property. Your comments have been shared with our...

NYC-NJ
Reviewed 28 March 2016

Stayed here a few years ago when hotel was under constructions and had less than optimal experience. Back again this weekend and loved it! Walking distance to just about everything. Close to subways for everything else. Nice staff, clean rooms and good service. We've stayed in a few different hotels over the years in Philly, this one will be our...

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Thank sullybeche
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying with us on your recent trip to Philadelphia! We appreciate you taking the time to review your recent stay. We are very lucky to be in such a nice location! Thank you for the positive comments regarding our room and service. We hope you come back soon and visit!!

Cary, North Carolina
Reviewed 27 March 2016

First impression: location is tremendous. Easily walkable to tons of stuff. Front desk staff, especially Krista, was very good. We got off to a very good start here. Things went a little south from there. Housekeeping waited until 5 p.m. the first day we were there to make up our room and then threw away stuff in our room that...

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Thank JodyDavis
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for your kind words about Krista, we will be sure to let her know. Thank you for sharing your comments regarding your stay. We appreciate your feedback as we continually look to improve upon the experience of our guests. Please accept our most sincere apology for any issues you experienced during your stay with us. We appreciate your...

Ventura, California
Reviewed 26 March 2016 via mobile

Comfortable hotel with indoor pool and within walking distance of Independence Hall, Liberty Bell, National Constitution Center, Jewish Museum, African-American Museum, Ben Franklin Museum, etc. It's a half block from City Tavern, and you should eat at least one meal there. Back to the hotel: it's typical of high-end hotels that the restaurant/bar is much more expensive than surrounding businesses,...

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Thank DinoraInVentura
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you for staying at the Sheraton Philadelphia Society Hill on your most recent trip to Philadelphia. We thank you for your wonderful comments and appreciate you taking the time to review our hotel. Please come back and stay with us again soon!

Cherry Hill, New Jersey
Reviewed 26 March 2016 via mobile

We decided to stay in the city for the night for our anniversary. The front desk sent up a cheese and wine package when they learnt about the occasion - :) This place is close to some pretty great restaurants ( caution- not budget restaurants !!). It's a great place to stay, close yet away from the hustle bustle of...

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Thank KP_Trails
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Happy Anniversary! Thank you for staying with us on your recent trip to Philadelphia! We appreciate you taking the time to review your recent stay. We are very lucky to be in such a nice location! Thank you for the positive comments about our staff! We are so glad they were able to help make your stay more enjoyable. We...

Rochester, NY
Reviewed 24 March 2016

Totally impressed by this hotel! Nicely decorated throughout. The entire staff from the desk personnel to the door person were so nice and friendly. Eager to assist with any questions I had. Room was clean and comfortable.

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Thank Moondanced
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

WOW! Thank you so much for all of the positive comments about our staff! We strongly feel our staff is our best asset. They care from the time you make your reservation to the check in process and throughout your stay. We will share your positive comments with them! Next time you are in Philadelphia come back and visit us!

Reviewed 23 March 2016 via mobile

staff are great attentive and enjoy their positions. excellent location to everything downtown. find are comfortable they have restaurant gift shop pool, club and work out room. easy in and out to the airport. rooms are sometimes far from elevators. quiet rooms

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Thank Gary P
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you so much for all of the positive comments about our staff! We strongly feel our staff is our best asset. We will share your positive comments with them! We are very lucky to be in such a great location! We hope you come back and stay with us again soon!

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 23 March 2016 via mobile

Very nice hotel located within walking distance to most historic locations, especially City Tavern! The staff, from the front desk to housekeeping to the bartenders were pleasant and professional. The concierge was especially helpful and we relied on his knowledge daily. Would stay here again without hesitation!

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Thank A TripAdvisor Member
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review

Thank you so much for all of the positive comments about our staff! We strongly feel our staff is our best asset. They care from the time you make your reservation to the check in process and throughout your stay. We will share your positive comments with them! We are so glad you enjoyed your stay! We hope you come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sheraton Society Hill Hotel is near Independence Hall, the Liberty Bell, the National Constitution Center, Independence Visitors Center and Penns Landing. Our Philadelphia hotel has 17 meeting spaces ... more   less 

Additional Information about Sheraton Philadelphia Society Hill Hotel

Address: One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106-3939
Region: United States > Pennsylvania > Philadelphia
Price Range: $239 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Philadelphia Society Hill Hotel 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Sheraton Society Hill Hotel Philadelphia
Sheraton Hotel Philadelphia
Sheraton Philadelphia
Philadelphia Sheraton
Hotel Style:
#18 Luxury Hotel in Philadelphia
#27 Business Hotel in Philadelphia
#34 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia Society Hill Hotel staff and other travellers.
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Questions? Get answers from Sheraton Philadelphia Society Hill Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles jefferyp2017, 29 Jan 2017 | Read review
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