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Four Points by Sheraton Philadelphia City Center

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Traveller (124)
Room & Suite (95)
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Overview
  • Excellent23%
  • Very good39%
  • Average21%
  • Poor11%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
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Offers from Four Points by Sheraton Philadelphia City Center
Special Offer: Save up to 20% in Philly!
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Rooms
Jun. 11Jun. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (502)
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All reviewsreading terminal marketwithin walking distancewalk in showerconvenient locationbig citylight sleeperindependence hallwould stay againbed was very comfortableenjoyed my staycorner roomdesk clerkthe room was niceliberty bellchinatownblockparking
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11 - 15 of 452 reviews
Reviewed January 28, 2018 via mobile

Hotel is just fine. Decent rooms, comfortable beds. Bartender is great. But, after visiting during Jan. 21, 2018 NFC Championship game, I’ll never come back to Philadelphia. If you are planning to attend a (terrible) Eagles game as an away fan, don’t bother. I’ve been...More

1  Thank madoll80
Response from 232steviel, General Manager at Four Points by Sheraton Philadelphia City CenterResponded January 29, 2018

Please accept my personal apology for the way our fans behaved during and after the game. We are not all the same, in fact, Philadelphia is the birthplace of our country. A city full of American history! We hope you can visit again under different...More

Reviewed December 28, 2017 via mobile

We stayed at the Four Points by Sheraton, we were surprised at how big the rooms were. We had a king bed and there is so much room and the shower is roomy too. The rooms were comfy and the reception staff were very welcoming....More

1  Thank Anne-marie S
Response from Brandy C, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded December 29, 2017

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff and bed. We hope you'll return someday to see how we continue to grow thanks to...More

Reviewed December 6, 2017 via mobile

Went to this hotel with a friend because it was inexpensive and last minute. The guy at the front desk was not welcoming nor friendly. Pretty much rude. Didn’t want to answer our questions. Almost hated to ask. The location of the hotel is in...More

Thank Style M
Response from 232steviel, General Manager at Four Points by Sheraton Philadelphia City CenterResponded December 7, 2017

Dear Style M, Thank you for taking the time to supply us with valuable feedback. I`m disappointed that my staff failed to offer you with the level of service that you have come a custom too. I'm glad you enjoyed the location of the hotel,...More

Reviewed November 9, 2017

We were told we would be getting two queen sized beds, we did not. We were assured the hotel had parking. They did not. The man at the front desk sent my husband 2 blocks away, then 4 blocks away to search for parking. I...More

Thank Emily C
Response from Guest_Relations_2018, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded November 10, 2017

Emily C, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We appreciate you taking the time to share this experience and we do apologize for the inconvenience this might have caused you. Our main...More

Reviewed October 20, 2017

Spent a night here and was able to walk around the city with no need for a car or transportation, rooms are big and comfy but need a clean up, staff was friendly and breakfast was good for a US hotel. the AC was noisy...More

Thank brucegurfein
Response from Brandy C, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded October 25, 2017

brucegurfein, Thank you for choosing our hotel. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$179 - US$427 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$179 - US$427 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (124)
Room & Suite (95)
Dining (6)
Business Centre & Event Rooms (24)
Questions & Answers
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runnergirl28
June 21, 2016|
AnswerShow all 5 answers
Response from michaelcT8016HJ | Reviewed this property |
We never had a problem walking anywhere night or day including travelling on the subway to and from the Philly's ball game.
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Room Tips
"Chose a different hotel!"
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"do not stay here they lie."
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"Ask for a room that has been recently renovated"
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"Don't bring a car - you can't park it here. The front desk lies to you."
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