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Four Points by Sheraton Philadelphia City Center

492 reviews
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Traveller (124)
Room & Suite (95)
Dining (6)
Overview
  • Excellent23%
  • Very good38%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton Philadelphia City Center
Special Offer: Breakfast for 2 Included
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Reviews (492)Write a Review
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All reviewsreading terminal marketrace streetwithin walking distancewalk in showerconvenient locationbig citylight sleeperindependence hallwould stay againbed was very comfortableenjoyed my staycorner roomdesk clerkhotel restaurantthe room was nicecoffee makerliberty bell
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191 - 195 of 442 reviews
Reviewed 11 January 2014

I realize that many east coast city center hotels will have cramped rooms. But, the layout of the room at the Four Points by Sheraton Philadelphia City Center was just not usable. If you extend the desk to use your computer, you run out of...More

1  Thank stljettaboy
Response from Tara S, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 5 March 2014

Dear Valuable Guest, Thank you for your review. We are truly sorry that you did not have a satisfactory stay with us. We will address the issues you have mentioned in your review and will correct them to the best of our ability so we...More

Reviewed 3 January 2014

This is not Sheraton. Can't expect much with the price I have. No free breakfast, bad sound proof system, and unstable internet connection. That is what i experienced. however, the employees are very friendly and helpful. The location is pretty good too! Near to Chinatown,...More

Thank Phoena
Reviewed 20 December 2013

This is the first time I stayed at a Four Points, and I hope that most of them are cleaner and more operational than this one. The two rooms in which my family stayed were generally nice enough, and the front desk personnel was more...More

Thank geisslerm
Reviewed 27 November 2013

Stopped at this hotel for an overnight on the way home from Maryland. The front desk staff was very nice and the whole hotel felt very clean. It was very safe because every floor requires key access (great to have in a city center hotel)....More

1  Thank Jeff P
Response from Tara S, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 1 December 2013

Hi Jeff, Thank you for choosing the Four Points by Sheraton Philadelphia City Center Hotel. We value your feedback. We are glad that you enjoyed your stay and our staff was helpful. To make it convenient for our guests we have chosen a third pary...More

Reviewed 22 November 2013

Clean, comfortable and affordable. Rhonda at the front desk was extremely helpful and accommodating. She advised us where to park and it was very reasonable. Within walking distance of the Convention Center, Chinatown and other good restaurants. We had breakfast in the hotel restaurant and...More

1  Thank bikerh
Response from Tara S, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 1 December 2013

Dear Valued Guest, Thank you for choosing the Four Points by Sheraton Philadelphia City Center Hotel. Truly appreciate your feedback. We are glad that you enjoyed your stay with us. Hope to serve you again.

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$128 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$402 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (124)
Room & Suite (95)
Dining (6)
Business Centre & Event Rooms (24)
Questions & Answers
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runnergirl28
21 June 2016|
AnswerShow all 5 answers
Response from michaelcT8016HJ | Reviewed this property |
We never had a problem walking anywhere night or day including travelling on the subway to and from the Philly's ball game.
1
Vote
carolinaDC
17 April 2016|
Answer
Response from Renee S | Reviewed this property |
Not sure we were under a group rate
0
Votes
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12
Room Tips
"Don't bring a car - you can't park it here. The front desk lies to you."
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"stay elsewhere"
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"My room was on the 7th floor on the east side and I had no complaints about outside noise."
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"4th floor was perfect. Faced side street."
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