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The Windsor Suites

Booking.comUS$149*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,306 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
Evanston, Illinois
Reviewed 23 August 2015

The rooms were huge and complete with a kitchen. Very easy to walk everywhere. Hotel was clean and quiet and the staff were very friendly. The only downside is that parking in their garage is over $40/night!

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Helpful?
Thank KM32014
Michael R, General Manager at The Windsor Suites, responded to this review

KM32014, Thank you for choosing us on your recent visit to Center City. We appreciate you taking the time to share great feedback on our location and the spaciousness of our suites. Our goal is a five star review for each of our valued guests and we will work hard to make sure your next visit is even better than...

Reviewed 22 August 2015

We loved everything about this hotel! The staff were very professional, the room was huge and comfortable...and the rooftop swimming pool! Wow! Reasonably priced, it deserved every cent. Highly recommend this hotel.

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Helpful?
4Thank amyhA7102DZ
Michael R, General Manager at The Windsor Suites, responded to this review

Amy H, Thank you for your fabulous five star review! Our goal is to Wow each and every one of our valued guests, and it is always tremendous to hear when we accomplish our goal. We will continue to work to get better each day to ensure your next visit with us, is just as perfect as your last. Thank...

New York City, New York
Reviewed 20 August 2015

This place is so nice. Firstly the rooms are so nice and spacious. It's like a condo, apartment situation, which is obviously implied by the name, but definitely true to itself when you actually experience the rooms, which are so nice. You want to impress your friends or a special someone? Book at the Windsor. I had an epic birthday...

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Helpful?
4Thank GVTravelKing
Michael R, General Manager at The Windsor Suites, responded to this review

DOA2015GV, Thank you for your exceptional five star review! Every one of our guests is a special occasion for us, though it is tremendous to hear we were able to deliver a memorable experience during a special visit. We agree our guestrooms are unique and provide an experience that it is difficult to duplicate anywhere in the city. We look...

Ellicott City, Maryland, United States
Reviewed 19 August 2015

Good hotel for families. We stayed in a 1 bedroom suite. The room was very large and we had the space we needed. The staff was very friendly and helpful throughout our stay. Onsite parking is convenient as well. There was a good amount of street noise but we were in near the city center and that is to be...

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Helpful?
3Thank Kirstyn E
Michael R, General Manager at The Windsor Suites, responded to this review

Kirstyn E, Thank you for your tremendous five star review! With some of the most spacious accommodations in Philadelphia, we are truly a great fit for families and I am glad you enjoyed your visit. We hope to have the opportunity to welcome both you and your family back on your next visit to our great city. Thank you again...

Uherske Hradiste, Czech Republic
Reviewed 18 August 2015

We were excited when we saw our suite. There was big room, kitchen, bath and two closets. We loved their bed, it was the most comfortable bed in our life! This hotel is in the centre of Philly - all memories are near.

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Helpful?
3Thank Andrea Z
Michael R, General Manager at The Windsor Suites, responded to this review

Andrea Z, Thank you for your great five star review! Always delighted to hear when one of our valued guests has a memorable experience. Glad to hear our double pillow top mattresses were the best you have slept on in your life! Hope to see you again soon, for another great stay.

West Palm Beach, Florida
Reviewed 18 August 2015 via mobile

The Windsor Suites were nice. The rooms were large, and there was plenty to offer in the area, or a short car/über car ride away. The staff was friendly and accommodating. The only negative thing I would have to say is how expensive parking is, even if you're a guest. I think a decent price for a guest staying at...

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Helpful?
Thank Deirdre F
Michael R, General Manager at The Windsor Suites, responded to this review

Deidre F, Thank you for your taking a moment to share your experience. Let's cut right to the chase, you are absolutely right that Jim's is one of the better cheesesteaks in the city. Sonny's in the Old City neighborhood of the city, is also worth taking a walk or ride to enjoy. We do work with our 3rd party...

Frederick, Maryland
Reviewed 17 August 2015

Pros: Excellent location - easy walking distance to the museums, large suites w/ kitchens, friendly staff, 2 restaurants onsite with 15% discount for hotel guests. Cons: The furnishings and mattresses are a bit tired, the hotel pool was full of partying adults who did not respect the pool rules (smoking and drinking) and the reservation system led to some miscommunication...

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Helpful?
Thank Culturecrazy
Michael R, General Manager at The Windsor Suites, responded to this review

Culturecrazy, Thank you for taking a moment to share your comments. I am very happy to hear you were able to enjoy the art and cultural attractions all within walking distance, your spacious suite, and the team members you encountered throughout your visit. I am sorry to hear of the frustrations and inconvenience you experienced with your reservation and room...

Bethlehem, Pennsylvania
Reviewed 17 August 2015

This was our first time at the Windsor Suites, but not our first time in Philly. The staff was so nice. They helped us check in with our two small children, searched for tickets to a museum and helped with parking. I can't say enough good things about this hotel and staff.

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Helpful?
4Thank anmarier2015
Michael R, General Manager at The Windsor Suites, responded to this review

anmarie r, Thank you for your fabulous five star review! We are fortunate to have a Guest Experience Team that is engaged and focus on our guests experience. I am delighted to hear how helpful each team member was throughout your stay. I'm sure you enjoyed your afternoon of museum's and hope to see you again on your next getaway...

London
Reviewed 16 August 2015

I stayed one night here on business. It suited my purposes in terms of location, comfort, and price, and did what I needed, but it has no warmth or character, and I wouldn't want to be here for long. My room had a kitchen and bathroom, and a walk in closet with a safe. The double bed was large and...

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Helpful?
1Thank reviewer069
Michael R, General Manager at The Windsor Suites, responded to this review

reviewer 069, Thank you for sharing your experience. It sounds like we missed the mark on your stay. We pride ourselves on providing a unique, inventive, personalized and approachable experience and from your comments its clear we missed an opportunity to provide this experience during your time with us. Both of our onsite restaurant Con Murphy's and Asia on the...

Grand Rapids, Michigan
Reviewed 16 August 2015

This was our first trip to Philly and we came to see the Barnes art collection. We were in walking distance to the Barnes as well as a number of museums and will come to the Windsor again to further explore the District. A little worn-looking from the outside but as soon as you enter you will be very happy....

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Helpful?
3Thank Mary M
Michael R, General Manager at The Windsor Suites, responded to this review

Mary M, Thank you for your great five star review! Happy to hear we were able to host your first trip to The City of Brotherly Love. In our continuous effort to provide best in class accommodations to our valued guests, we will begin updates to our properties exterior in 2016, following our massive interior renovation that was completed this...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 

Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Region: United States > Pennsylvania > Philadelphia
Price Range: $208 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Windsor Suites 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia
Hotel Style:
#5 Luxury Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Windsor Suites staff and other travellers.
30 questions
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Questions? Get answers from The Windsor Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a view, ask for higher floor.”
BK_Explorer122, 22 May 2017 | Read review
“Ask for a corner suite or a suite on the south side,great views of the cty's cultural area!”
paulasE1617CX, 17 May 2017 | Read review
“Gotta have a balcony”
MandiJess, 13 May 2017 | Read review
“Suites with balconies overlooking The Parkway are very nice!”
NM4PAR, 10 May 2017 | Read review
“Higher rooms have a great view of the City”
daniT7809QX, 22 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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