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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
Hilton Garden Inn Philadelphia Center City
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1,819 Reviews from our TripAdvisor Community

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Showing 1,737: English reviews
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Epsom, New Hampshire
Reviewed 4 days ago NEW

When we arrived we were greeted by a very pleasant receptionist who had flowers in her hair which was very appropriate as we were there for the flower show. She was very bubbly and made us feel at ease right away. We needed a cart to lug our luggage from the parking garage to our room. That's when we met...

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Helpful?
Thank Liorah W
CarrieRH, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Good morning, Liorah W! It sounds like you didn't waste a moment of your brief time in Philadelphia, and were able to explore not only the many sites inside the Flower Show but also the local restaurants and historic attractions that our hotel is so close to! Your comments about our fantastic menu, as well as the great service you...

Lawrence, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

Situated across the street from the Philadelphia Convention Center, the Hilton Garden Inn offers proximity to restaurants and business sites as well as comfortable, clean rooms. Staff was very attentive and provided precise suggestions about services nearby. My room offered lots of nice amenities: a Keurig coffemaker, working TVs, strong WiFi, microwave, and fridge. The beds had excellent pillows and...

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Helpful?
Thank Pucela08
About Hotel's Favourite Review
CarrieRH, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Hello, Pucela08! It sounds like you are an "active traveler" who made the most of your stay in Philadelphia! We are delighted to hear that our clean rooms, convenient amenities, and top-notch staff served to enhance your experience. Thank you for sharing your 5 Star review with the TripAdvisor community---we hope to host you again, should you return to the...

Syracuse, United States
Reviewed 4 days ago NEW

The staff was fabulous, the location is awesome. We went for the Philadelphia Flower Show and enjoyed the Reading Terminal Market as well as several of the local eateries. I would definitely use this hotel again when visiting Philadelphia.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 118sherrik
CarrieRH, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Dear 118sherrik, Our associates honestly look forward to hosting the Flower Show guests and vendors each year, and I'm so glad that they made you feel welcome and comfortable. We agree--you really can't beat our location! (I literally walk 12 paces from the back door of the hotel into Reading Terminal Market each day!). Thank you for taking the time...

United States
Reviewed 1 week ago NEW

First of all the location is perfect, you can get to just about anywhere from the hotel. Dining, activities, it is all within walking distance. Also we got the "park and stay" option so if we needed to, we could have drove to locations farther out, but we were there for just an overnight and were content with the closer...

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Helpful?
Thank emped0cles
CarrieRH, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Good morning, emped0cles. We appreciate your review and are so glad you gave our amazing staff and our unbeatable location an A+! I've reached out to you directly so I can follow up on your room to ensure it is up to standard. Have a wonderful day, and we hope to welcome you back to Hilton Garden Inn Philadelphia! Carrie...

Chalfont, Pennsylvania
Reviewed 1 week ago via mobile

My daughter decided to have her 13th birthday celebration here by having several friends share a room while I had an adjoining one, after she was previously here for someone else's. Well I have lots of complaints about how the kids were lol but nothing but great things to say about the hotel!! Very very nice front desk personell when...

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Helpful?
Thank chalfontmom8
CarrieRH, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Hello, chalfontmom8. We are delighted that you chose Hilton Garden Inn to celebrate your daughter's birthday! Thank you for your generous recognition of our housekeeping and guest services staff---we'll share your comments with them so they keep up the great work! I am very sorry about the breakfast atmosphere. We are researching your comments on our end so that we...

Passaic, New Jersey
Reviewed 1 week ago

First, it is RIGHT next to the Convention Center (it is not connected to it, but it's seriously not that hard of a walk because it is right across the street). It is also on the same block (past the parking lot) as the Reading Terminal Market (which I will come back too). I stayed 2 nights in conjunction with...

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Helpful?
2Thank Sarah J
CarrieRH, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Good morning, Sarah J. We appreciate your positive review and I'm so glad that our staff were their typical, cheerful selves and that our clean rooms allowed for a great night's sleep! Your mom sounds very lovely--I'll be sure to pass on the your nice comments about the door service and dinner quality to our staff, and will share the...

Toronto
Reviewed 1 week ago

Comfortable with friendly staff but in dire need of a refresh. The decor looks 2 years old. The bathroom is finished like a gym locker room and the tiles are cracked and the wallpaper is peeling. And why is the accessible room at the end of the hall, as far as possible from the elevator? The restaurant is buffet-only for...

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Helpful?
Thank Ian H
Bedford, New Hampshire
Reviewed 1 week ago

So, in terms of the actual hotel, I would give it a 3.....dated, but very clean, and very nice staff. I was on the 9th floor, and my room was fine - I had a coupon so no room for complaints. Breakfast was included. Bed super comfortable, and small fridge was appreciated. BUT, the location can NOT be beat!!!! walking...

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1Thank hollybelle210
Philadelphia, United States
Reviewed 1 week ago

Visited the Philadelphia Flower Show and stayed at the Hilton Garden Inn just across the street. Staff were very friendly, felt completely safe, room was large, clean and comfortable. The bed was very comfortable and I marked Very Good as the sleep quality only because there was some early morning street noise due to the convention center across the street....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank williambX3546SS
DeBary, United States
Reviewed 1 week ago

A very convenient hotel; is located next to the Convention Center. Very comfortable clean rooms. Highly recommend it. Also right next to the Reading Market a must to visit; and next door to Chinatown and the Jewelry district; convenient to SEPTA terminals.

Review collected in partnership with Hilton Garden Inn
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Thank Charles J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch Street, Philadelphia, PA 19107-2376
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $210 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
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Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Philadelphia Center City staff and other travellers.
35 questions
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Smithtown
Philadelphia, Pennsylvania
3 months ago
Middlesbrough, United Kingdom

See all questions (35)

Questions? Get answers from Hilton Garden Inn Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, microwave and fridge in the room”
 of 5 bubbles liorahw, 24 Mar 2017 | Read review
“Don't settle for a room in the hallway to the pool (super loud!)”
 of 5 bubbles AGirlsGottaEat02474, 16 Mar 2017 | Read review
“Rooms all on upper floors, so not noisy.”
 of 5 bubbles janeberger7, 12 Mar 2017 | Read review
“pick another hotel? until you see better comments showing management is working the managment tasks”
 of 5 bubbles 223raem, 28 Feb 2017 | Read review
“Do not stay in the rooms across from the house keeping storage rooms...the staff is very loud in the mornings.”
 of 5 bubbles Lee1313, 13 Feb 2017 | Read review
5 of 5