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Hilton Garden Inn Philadelphia Center City

2,085 reviews
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Traveller (172)
Room & Suite (188)
Dining (22)
Overview
  • Excellent34%
  • Very good38%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar. 8Mar. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,085)Write a Review
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All reviewsthe reading terminal marketacross the streetgreat locationfloor restaurantparking garagecenter cityjunior suitewithin walking distanceliberty bellrestaurant staffjefferson stationflower showtop floorindependence hallindoor poolfront desk staffbusiness center
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11 - 15 of 1,993 reviews
Reviewed 4 weeks ago

The location is unreal—attached to the market place (amazing food options for days), not even block from convention, and the service was great. The front desk gives free water bottles all the time! Felt safe because front desk asks people to show room keys before...More

Review collected in partnership with Hilton Garden Inn
1  Thank aadkison1
Reviewed 14 January 2018 via mobile

Room is subpar, carpets really need to be cleaned (my socks were absolutely disgusting after walking on the carpet), refrigerator leaking (with a towel thrown inside to catch the leak), and what looked like blood stains on the bedding. Desk staff was average - not...More

Thank hiltongirl357
Response from benjamin f, Food and Beverage Director at Hilton Garden Inn Philadelphia Center CityResponded 15 January 2018

Hello, I just wanted to take a moment to apologize for your experience in our food and beverage department. We strive to do the best we can and obviously we fell well short of yours and ours expectations. If you could elaborate on your experience...More

Reviewed 13 January 2018 via mobile

I've worked in hospitality for the last 2 years and know that the manager, Dan i think was his name, needs training on dealing with people. Accidentally made a reservation for the wrong date and was told that I couldn't get reimbursed for the late...More

Thank daniellehxc
Reviewed 10 January 2018

This hotel was in a great location - right next to the reading market and convention center. The staff were very friendly, it was clean. Hotel offers breakfast for purchase - i didn't try it as there are many great places right outside the door...More

Review collected in partnership with Hilton Garden Inn
Thank Aussiebeca
Reviewed 10 January 2018

The Hilton Garden is an excellent location for the Convention Center and more affordable than other nearby hotels. It is only one block from the Convention Center and Reading Market with a wide variety of food choices and Pennsylvania Dutch. Rooms are modest. Breakfast buffet...More

Review collected in partnership with Hilton Garden Inn
Thank geralda301
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$145 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$145 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (172)
Room & Suite (188)
Dining (22)
Pool & Beach (17)
Amenities (18)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
NancyBJ
2 February 2018|
AnswerShow all 2 answers
Response from Suzanne H | Reviewed this property |
Hello, I also do not know and encourage you to please contact the hotel directly to give them opportunity to answer.
0
Votes
Louise S
4 November 2017|
AnswerShow all 2 answers
Response from suzdrice | Reviewed this property |
No. I used Uber.
0
Votes
Louise S
4 November 2017|
AnswerShow all 6 answers
Response from TBDWorldTraveler | Reviewed this property |
SEPTA has an airport rail line. The train goes between three downtown stops and each terminal every 30 minutes. The cost is around $7 pp. Jefferson Station one block from the HGI (use the 11th Street exit). Use Uber/Lyft... More
1
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12345615
Room Tips
"Stay on the 7th floor if you want to sleep before 10 PM."
Read review
"Junior suites are super roomy"
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"Don't even book here."
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"Higher floors for more quiet"
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