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Hilton Garden Inn Philadelphia Center City

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Traveller (182)
Room & Suite (189)
Dining (22)
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Overview
  • Excellent34%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
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Rooms
Jul. 2Jul. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,150)
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All reviewsthe reading terminal marketacross the streetgreat locationfloor restaurantparking garagecenter cityjunior suitewithin walking distanceliberty belljefferson stationrestaurant stafftop floorflower showhotel is locatedindependence hallbusiness centerfront desk staff
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501 - 505 of 2,058 reviews
Reviewed September 23, 2016

I chose this hotel for it's central location however, I won't be staying there again. The breakfast isn't worth the $20 it costs, my room had a wet/moldy odor, the ceiling in the pool area leaked substantially one day when it rained and it took...More

Review collected in partnership with Hilton Garden Inn
Thank Jennar D
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded September 24, 2016

Thank you for sharing the feedback from your recent stay. We are truly sorry to hear that the stay did not measure up to our typical service standards. I have personally shared your feedback with our Front Desk, Housekeeping and Engineering Teams to assure everyone...More

Reviewed September 22, 2016 via mobile

I was very surprised when I walked into my room... It was not a good surprise. It was not what I expect when I book a room at a Hilton. While clean, my room was extremely outdated making it feel less clean in some ways....More

Thank Sarabug25
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded September 24, 2016

Thank you for sharing the feedback from your recent stay. We are glad to hear you found the hotel cleanliness acceptable but sorry to hear you found the accommodations dated. We are working on some continuous room renovations that will continue this winter and hope...More

Reviewed September 22, 2016

Very friendly and personable staff. Located in the heart of Philadelphia, short distance to good bars and restaurants. Safe neighborhood, not too far from the airport. Made my first time in this city a great one!

Review collected in partnership with Hilton Garden Inn
Thank Toni-Anne S
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded September 24, 2016

Thank you for sharing the Great Review! We are happy to hear you enjoyed the service and location. We are also honored to have hosted your first visit to Philly! We truly hope it is the first of many!

Reviewed September 20, 2016

I was there for my half marathon (RnR Phily). I stayed one night at Garden Inn, have a very good sleep, and fully loaded for my half marathon. The garden Inn made everything very easy for me, from welcome to goodbye. And it is a...More

Review collected in partnership with Hilton Garden Inn
Thank Jun L
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded September 21, 2016

Thank you for posting the 5 Star Review! We are glad the stay was a good fit for your stay over the 1/2 marathon. We do our best to make all of our guests feel at home! We appreciate you taking the time to recognize...More

Reviewed September 19, 2016

Nice location and wonderful staff. Rooms and gym need to be redone, but I was told that this is anticipated to be done sometime in 2017. I would recommend this facility just based on the staff and the proximity to downtown.More

Review collected in partnership with Hilton Garden Inn
Thank Jennifer A
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded September 20, 2016

Thank you for sharing the Very Nice Review. We are glad you enjoyed the location and service. We are getting some new furniture for our rooms and also will start renovating our Fitness Center this winter. We hope you will come back and check out...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$148 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$148 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (182)
Room & Suite (189)
Dining (22)
Pool & Beach (17)
Amenities (18)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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TJanzen
June 3, 2018|
AnswerShow all 2 answers
Response from Quedog01 | Reviewed this property |
I say take an Uber if you can. Too far and while not all of the areas are challenging, some can be that late at night on your return.
1
Vote
Virginia O
February 27, 2018|
AnswerShow all 2 answers
Response from hiltongirl357 | Reviewed this property |
There is a parking structure, but it is extra. We just took the train from the airport and it drops off a block away.
0
Votes
Virginia O
February 27, 2018|
AnswerShow all 2 answers
Response from Blanchewhitney | Reviewed this property |
Across the street!
0
Votes
Room Tips
"some rooms are much larger- use the Hilton app to check in and pick your room"
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"Choose a different property."
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"Do not stay on the 9th floor and do not stay next to staff rooms."
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"Stay away from 10th floor elevator/bar area--very noisy!!"
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