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Hilton Garden Inn Philadelphia Center City

2,085 reviews
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Traveller (172)
Room & Suite (188)
Dining (22)
Overview
  • Excellent34%
  • Very good38%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
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Rooms
Mar. 7Mar. 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,085)Write a Review
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All reviewsthe reading terminal marketacross the streetgreat locationfloor restaurantparking garagecenter cityjunior suitewithin walking distanceliberty bellrestaurant staffjefferson stationflower showtop floorindependence hallindoor poolfront desk staffbusiness center
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511 - 515 of 1,993 reviews
Reviewed 17 July 2016

Three day stay with hopes of good location, safe area and easy access to the downtown area. We were not disappointed! The hotel staff was friendly, our room available on time and the entire property was clean. Our room was 10th floor, nicely appointed and...More

Thank Shannon I
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 19 July 2016

Thank you for the Perfect Review. We are so happy to hear you enjoyed the service and cleanliness. We are also happy the location was convenient for your touring of Philadelphia's many historic sites. We hope you will come back and see us again the...More

Reviewed 16 July 2016

I had a great experience at this hotel. When my plane arrived in town early they didn't have a room ready but gave me a call as soon as a room was cleaned and ready. The room was very cleaned and the bed was comfortable....More

Review collected in partnership with Hilton Garden Inn
Thank Michael J
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 18 July 2016

Thank you for sharing the Great Review! We are glad to hear your enjoyed the cleanliness, service, and location. We hope you will come back and see us again the next time you are in town!

Reviewed 15 July 2016

First room smelled like stale cigarette smoke but staff was very good about relocating me to a different room which was fine. Overall an average hotel but if you don't need to be at the convention center there are better options.More

Review collected in partnership with Hilton Garden Inn
Thank cszegs
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 16 July 2016

Thank you for sharing the feedback from your recent stay. I am sorry to hear that you had a problem with being assigned a smoky room. Our hotel is 100% Smoke Free. Unfortunately some guests choose to ignore the rules. I am glad the staff...More

Reviewed 15 July 2016

Location right downtown within walking distance of most historic sites and businesses. Many places to eat in addition to the hotel reseraunt also close by. Almost right next door to Philadelphia's Chine Town.

Review collected in partnership with Hilton Garden Inn
Thank David O
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 16 July 2016

Thank you for posting the 5 Star Review! We are glad to hear the location was convenient for your stay and hope you will come back and see us again.

Reviewed 14 July 2016

I would agree with other comments that the hotel was conveniently located but is a bit tired and worn. Perhaps the planned updates will bring it back to life more. The parking was inexpensive for Philadelphia and attached to the hotel which is nice. You...More

1  Thank Denise V
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded 16 July 2016

Thank you for sharing the feedback from your recent experience. We are glad to hear you enjoyed the location and service. We are working on some planned renovations for later this year and hope you will come back and see them the next time you...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$144 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (172)
Room & Suite (188)
Dining (22)
Pool & Beach (17)
Amenities (18)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
NancyBJ
2 February 2018|
AnswerShow all 2 answers
Response from Suzanne H | Reviewed this property |
Hello, I also do not know and encourage you to please contact the hotel directly to give them opportunity to answer.
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Louise S
4 November 2017|
AnswerShow all 2 answers
Response from suzdrice | Reviewed this property |
No. I used Uber.
0
Votes
Louise S
4 November 2017|
AnswerShow all 6 answers
Response from TBDWorldTraveler | Reviewed this property |
SEPTA has an airport rail line. The train goes between three downtown stops and each terminal every 30 minutes. The cost is around $7 pp. Jefferson Station one block from the HGI (use the 11th Street exit). Use Uber/Lyft... More
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Room Tips
"Stay on the 7th floor if you want to sleep before 10 PM."
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"Junior suites are super roomy"
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"Don't even book here."
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"Higher floors for more quiet"
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