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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
Hilton Garden Inn Philadelphia Center City
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1,817 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Philadelphia Center City
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Showing 1,735: English reviews
Temecula, California
Reviewed 16 October 2015

My husband and I stayed at this HGI location during a convention. The hotel was perfectly located across the street from the convention center and within walking distance to many restaurants. The hotel was very clean and comfortable. Everyone that worked at the hotel was very nice and you can tell they all liked working there, From the time of...

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Helpful?
2Thank AFinSoCal
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Excellent Review! I'll be sure to thank Theresa, Stephanie, and Terrance for their extra efforts in getting you acclimated with Philadelphia. We are always happy to make new friends and hope you will come back and see us again soon!

Lake Oswego, Oregon
Reviewed 14 October 2015

We enjoyed three days and nights at the Hilton Garden Inn, Philadelphia Center City. From the front desk to the housekeeping staff, everyone was wonderful. Jennifer, the Concierge, was especially helpful. She directed us to some exceptional China Town restaurants as well as to other places and sites in the city. Jennifer was delightfully friendly, amazingly knowledgeable, and extremely helpful....

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Helpful?
2Thank Walt M
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Very Nice review! We are glad to hear you enjoyed the location of the hotel and the service you experienced. I'll be sure to personally thank Jennifer for her extra efforts. We're sorry to hear about the displeasure we the price of parking. Unfortunately parking is a very highly taxed commodity in Center City. We...

Speers, PA
Reviewed 14 October 2015

My cousin and I stayed here while I participated in the Susan G. Komen 3-Day. It was super convenient as it was across the street from the Philadelphia Convention Center in which I had to check in and out. The room was clean and the bed was comfortable. The staff was courteous and very helpful.

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1Thank ladyofpink
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review! We are glad to hear the hotel was a good fit for the Susan G. Komen event. We hope you will come back and stay with us again the next time you are in town!

Philadelphia, United States
Reviewed 14 October 2015

We booked our room for our wedding weekend. The hotel staff was extremely friendly--letting us know and showing the vendors (photographer, florist, food delivery) to our room right away. They waited until we left for our wedding ceremony, then cleaned our room and gave us turn-down service. The rooms were very nice. The hotel bar/restaurant was great!!! As a member,...

Review collected in partnership with Hilton Garden Inn
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1Thank Jennifer G
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing your Great Experience. We are happy to hear you enjoyed your Wedding weekend experiences in the hotel and restaurant. We hope to see you again soon!

New York City, New York
Reviewed 13 October 2015 via mobile

Went to visit all the attractions Philly has to offer with my boyfriend. We loved the bed soooo comfy!! The lobby did smell awful once we arrived almost turned around but then I remembered we couldn't get a refund. They provided us with map n some guidance on how to get around which was great!

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1Thank Gomez615
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some feedback from your Philly Weekend! We are glad to hear you enjoyed the weekend and specifically the comfy bed. Sorry to hear about your experience with the smell in the lobby. I know we had some big groups in the hotel last weekend, some of which decided to eat take out in the lobby. Our...

Reviewed 13 October 2015 via mobile

Staff very helpful. Rooms comfortable. Good location, right next to the Reading Market. We were within walking distance of history, good cheese steaks and the Rocky steps. Inexpensive for the great accommodations and location.

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1Thank Vince C
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Great Review! We are lucky to have such a central location and our team works hard to assure all of our guests have a great experience. We look forward to seeing you again the next time you are in town.

san marcos
Reviewed 13 October 2015

Stayed for 3 nights for business. The room was very comfortable; wifi (free) worked without difficulty and room was relatively quiet (some hall noise but that was due to a large party of people, not the hotel). Staff overall very friendly and helpful. Hotel is located very near (minutes) convention center, Chinatown, Reading terminal market, and train station. Did not...

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1Thank shpoo
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Good Review. We are glad to hear you enjoyed a productive visit to our city. We are lucky to have such a great location and caring staff. We look forward to serving you again the next time you are in Philly.

Knoxville, Tennessee
Reviewed 13 October 2015 via mobile

Hotel was extremely crowded with groups. We were unable to use the small indoor pool because of the teens had over ran it. But theses are all things that were not the hotels fault. They had fresh lemon water and grape koolaid in the lobby...we laugh about the Koolaid because we first thought it was tea or grape juice. I...

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Helpful?
1Thank Ashley D
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some good feedback from your recent stay. We are glad to hear you enjoyed the service received and location of the hotel. Thank you for mentioning the complimentary refreshments offered on our Garden Table in the lobby. I too laughed at the Grape Kool-Aid as it brought me back to my childhood. It is however a...

Henrico
Reviewed 12 October 2015 via mobile

Perfect hotel for families. Great location. Reading Terminal next door. When waiting for our room to be ready they had a "treasure box" filled with toys and activity books for the kids to pick from. Room was clean and staff was VERY friendly and helpful.

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Thank Cwansleben
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your quick sight seeing trip. We are lucky to be so close to all of the Center City attractions. We are glad to hear you found the service and cleanliness to your liking and hope you will come back and see us again soon.

Philadelphia, United States
Reviewed 12 October 2015

Having stayed for 10 weeks at another Hilton-family chain (Homewood Inn & Suites) on business in 2014, thought I would redeem my HHonors points to stay at the Hilton Garden Inn for my nephew's wedding. Was rather shocked that 50+ nights of stays at a Hilton property only got me 1 night free, but attributed that to it being in...

Review collected in partnership with Hilton Garden Inn
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Thank Dennis J D
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your stay. We are sorry to hear your experience didn't measure up to your stays at other HGI's. Our Center City location does make us a bit more expensive and unfortunately parking is a highly taxed commodity in our area. Believe it or not our $36/night rate is one of the lowest rate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch Street, Philadelphia, PA 19107-2376
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $212 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, HotelsforEveryone, Priceline and Cheap Tickets so you can book your Hilton Garden Inn Philadelphia Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Philadelphia Center City staff and other travellers.
35 questions
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Smithtown
Philadelphia, Pennsylvania
3 months ago
Middlesbrough, United Kingdom

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Questions? Get answers from Hilton Garden Inn Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't settle for a room in the hallway to the pool (super loud!)”
 of 5 bubbles AGirlsGottaEat02474, 16 Mar 2017 | Read review
“Rooms all on upper floors, so not noisy.”
 of 5 bubbles janeberger7, 12 Mar 2017 | Read review
“pick another hotel? until you see better comments showing management is working the managment tasks”
 of 5 bubbles 223raem, 28 Feb 2017 | Read review
“Do not stay in the rooms across from the house keeping storage rooms...the staff is very loud in the mornings.”
 of 5 bubbles Lee1313, 13 Feb 2017 | Read review
“Near everything in center city”
 of 5 bubbles Superbad, 13 Feb 2017 | Read review
5 of 5