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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
Hilton Garden Inn Philadelphia Center City
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1,819 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Philadelphia Center City
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Showing 1,737: English reviews
Belmont, North Carolina
Reviewed 1 October 2015

I flew into Philly every Monday and back out every Thursday for 15 months. I rotated through many of the hotels in Center City trying to find the one that I liked the most. Once I started staying at the Garden Inn for three weeks, they knew who I was. When I returned two months later, they remembered me and...

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Helpful?
2Thank supermo2009
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your multiple stays. We truly appreciate your loyalty and are glad to hear the staff was able to quickly learn your preferences and assure that you consistently received a great experience. We hope you will continue to choose us as your go to hotel in Philly.

Statesboro, GA, United States
Reviewed 28 September 2015

I has one of the most pleasant hotel stays of my life (already long at 66) at this Hilton Garden Hotel in the center of Philadelphia. I stayed one night (out of 7) at this wonderful in during Pope Francis' visit. I wish I could have stayed there all seven nights! The place is immaculate, the service beyond all praise,...

Review collected in partnership with Hilton Garden Inn
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2Thank Douglas C
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review! We too wish you could have stayed longer during the Papal visit. It was certainly a memorable experience for our guests and team members alike. We appreciate you taking the time to recognize the service, cleanliness, and great food you experienced. We hope you will come back and see us again the next...

Philadelphia, United States
Reviewed 28 September 2015

I was in town for the Pope's visit and the staff of this hotel went way beyond the call of duty to help me with a unique need as an exhibitor for the World Meeting of Families prior to the Pope's visit. I can't say enough about their helpfulness and good service.

Review collected in partnership with Hilton Garden Inn
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3Thank Brian B
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing your Great experience. We are happy to hear our team was able to help make a busy week a bit easier for you. Please come back and visit us again the next time you are in town.

Reviewed 23 September 2015

The room was great, the view great and easy to get to everything. Pricing was fair and best of all the staff gave a DAMN...no matter what you need they were there for you especially in the morning dining area. Real people with with a real feel and love for the city making sure you love the town they are...

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2Thank kevinsK6813LI
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you so much for the Great feedback about our staff. Our team works hard to make sure all of our guests feel like family and to help everyone get the most our of their trip to Philadelphia. We appreciate you taking the time to recognize us and hope you will come back and see us again the next time...

Los Angeles, California
Reviewed 22 September 2015

This was my first trip to Philly from Los Angeles, where I was traveling alone. The concierge, every single staff person I encountered was professional, helpful, and warm. It felt very welcoming. The breakfast was great, omelet made to order, with a beautiful view of Arch Street. The ladies at the front desk even helped hail me a taxi for...

Review collected in partnership with Hilton Garden Inn
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3Thank Angela R
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing your Great Experience. We're glad you enjoyed your first trip to Philly! We are lucky to have such a great team in our hotel and restaurant and we appreciate you taking the time to notice. We hope to see you again the next time you are in town.

Philadelphia, United States
Reviewed 22 September 2015

Our first trip to Philadelphia exceeded our expectations! Every member of the staff at the Hilton Garden Hotel made us feel welcome and greeted us with a smile each and every time that they saw us during our stay. The customer service at this hotel is outstanding!

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank Patrick M
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Fantastic Review! Our team members word hard to provide outstanding service and we're glad it helped make your first visit to our great city a memorable one. We hope you will come back and visit us again.

Baltimore, Maryland
Reviewed 21 September 2015 via mobile

My girlfriend and I (30's) stayed here the weekend prior to the Pope's visit. The hotel was situated in a great location which allows you to venture out on foot to all the iconic location in the city. We arrive at about 2pm. Check in is at 4pm; however, they were able to get us right to our room. The...

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Helpful?
4Thank Derek C
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review. We are glad to hear that you were satisfied with the service you received and that you were able to take advantage of an early check in. We are lucky to have such a convenient location in Center City and hope to see you again soon!

Vancouver, Canada
Reviewed 20 September 2015

My husband and I stayed at Hilton Garden Inn for a medical conference, but it was also the week of our wedding anniversary, and Mr. Josh Grassi (manager) ensured our stay was more than spectacular! The hotel is in the centre of Downtown Philadelphia, on Arch st and 11th. I couldn't believe how well place this hotel was; my husband...

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4Thank gracey_o7
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Dear Gracery, Thank you so much for sharing the Great Feedback. We are happy to hear the staff was able to help make your hospital stay a more enjoyable experience. We are lucky to have so many great team members and appreciate you taking the time to notice. Please come back and see us again the next time you are...

Oregon
Reviewed 18 September 2015 via mobile

Enjoyed my stay. Within walking distance to many of the sights, the riverfront, shopping, markets and Chinatown. Staff provided good recommendations. Some city noise which is to be expected. Would definitely stay there again.

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1Thank phoodiechick
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review. We are happy to hear you were satisfied with the location and service. We look forward to your next visit.

South Carolina
Reviewed 18 September 2015

Next door to the Convention Center and the Reading Terminal Market, 2 blocks from public transportation...great complimentary breakfast...I loved this hotel. Would definitely recommend it and hope I can stay there again.

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Thank MemeHHI
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the feedback from your recent stay. We are lucky to have such a great location and I agree a car certainly not needed in Center City. We hope you will come back and visit us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch Street, Philadelphia, PA 19107-2376
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: $213 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, HotelsforEveryone, Cheap Tickets, Priceline and Hotels.com so you can book your Hilton Garden Inn Philadelphia Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Philadelphia Center City staff and other travellers.
35 questions
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Smithtown
Philadelphia, Pennsylvania
3 months ago
Middlesbrough, United Kingdom

See all questions (35)

Questions? Get answers from Hilton Garden Inn Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, microwave and fridge in the room”
 of 5 bubbles liorahw, 24 Mar 2017 | Read review
“Don't settle for a room in the hallway to the pool (super loud!)”
 of 5 bubbles AGirlsGottaEat02474, 16 Mar 2017 | Read review
“Rooms all on upper floors, so not noisy.”
 of 5 bubbles janeberger7, 12 Mar 2017 | Read review
“pick another hotel? until you see better comments showing management is working the managment tasks”
 of 5 bubbles 223raem, 28 Feb 2017 | Read review
“Do not stay in the rooms across from the house keeping storage rooms...the staff is very loud in the mornings.”
 of 5 bubbles Lee1313, 13 Feb 2017 | Read review
5 of 5