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Hilton Garden Inn Philadelphia Center City

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Traveller (182)
Room & Suite (189)
Dining (22)
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Overview
  • Excellent34%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Philadelphia Center City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,132)
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All reviewsthe reading terminal marketacross the streetgreat locationfloor restaurantparking garagecenter cityjunior suitewithin walking distanceliberty belljefferson stationrestaurant stafftop floorflower showhotel is locatedindependence hallbusiness centerfront desk staff
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581 - 585 of 2,040 reviews
Reviewed June 30, 2016 via mobile

The staff were helpful and friendly. The room was very nice. My only complaint was the parking. With the event going on at the convention center, the parking garage filled up. The parking garage was difficult to get to and when it was full, there...More

Thank Robert-Amy T
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded July 3, 2016

Thank you for posting the Excellent Review. We are glad to hear you enjoyed the service and accommodations. We are sorry to hear about your troubles parking in the busy garage. I can certainly understand the frustration of trying to find a spot when there...More

Reviewed June 27, 2016

I'm not a city gal. I came only for training required, and wasn't looking forward to it. The hotel is nice, but the staff is outstanding! Jonathan, a bell boy, caught me pulling my door closed, He made it a point to tell me to...More

1  Thank Samof1969
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded June 29, 2016

Thank you for sharing the Extraordinary Review. I am glad to hear the staff took such good care of you and helped you get safely around the city. I will be sure to personally thank Jonathon and Carolina for going above and beyond to help...More

Reviewed June 27, 2016

Perfect stay. Front desk and concierge were extremely helpful and attentive to all my needs and inquiries. Very clean, right in Chinatown and around the corner from Reading Market. Walking distance to so many exciting sights.

Review collected in partnership with Hilton Garden Inn
Thank 881marianneg
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded June 28, 2016

Thank you for posting the Perfect Review! We are glad to hear you enjoyed the service and location. I will be sure to personally thank the Front Desk and Concierge for being so helpful. We look forward to your next visit.

Reviewed June 27, 2016

Hotel was run down, furnishings uncomfortable and low quality including bed, on-site parking was expensive and elevator was filthy. No free breakfast. Dicey part of town. Avoid if possible. Pool is tiny, why bother.More

Review collected in partnership with Hilton Garden Inn
Thank Craig N
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded June 28, 2016

Thank you for sharing the feedback form your recent stay. We are very sorry to hear the hotel did not meet your expectations and would love another chance to earn your business. I can certainly agree parking can be expensive in Center City. We do...More

Reviewed June 27, 2016

My recent stay at the Hilton Garden Inn in Philadelphia was to honor some of my business associates in that area. The ENTIRE STAFF went out of there way to make each and every one of them -- and ME -- feel like royalty. Thank...More

Review collected in partnership with Hilton Garden Inn
Thank Boni M
Response from Josh G, General Manager at Hilton Garden Inn Philadelphia Center CityResponded June 28, 2016

Thank you for posting the Excellent Review. We are glad to hear the service was to your liking. I will be sure to personally thank Sean, Malvina, and Jennifer for the attentiveness at this weeks Employee BBQ. We truly appreciate your business and hope you...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$165 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$165 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (182)
Room & Suite (189)
Dining (22)
Pool & Beach (17)
Amenities (18)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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Virginia O
February 27, 2018|
AnswerShow all 2 answers
Response from hiltongirl357 | Reviewed this property |
There is a parking structure, but it is extra. We just took the train from the airport and it drops off a block away.
0
Votes
Virginia O
February 27, 2018|
AnswerShow all 2 answers
Response from Blanchewhitney | Reviewed this property |
Across the street!
0
Votes
GrammyFL
February 24, 2018|
AnswerShow all 4 answers
Response from onbelay66 | Reviewed this property |
I walked to Independence Hall in 10 minutes and saw nothing that concerned me, except they had a nasty crack in their bell.
0
Votes
Room Tips
"Do not stay on the 9th floor and do not stay next to staff rooms."
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"Stay away from 10th floor elevator/bar area--very noisy!!"
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"Stay on the 7th floor if you want to sleep before 10 PM."
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"Junior suites are super roomy"
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