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Sonesta Philadelphia Downtown

Booking.comUS$159*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sonesta Philadelphia Downtown
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1,180 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Philadelphia Downtown
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Showing 1,097: English reviews
Millersville
Reviewed 6 April 2016 via mobile

Hotel was clean , staff was friendly, close to train station and many other amenities. I only stayed one night but it was enjoyable. Parking charges were steep in price however my company reimbursed me for my stay.

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Helpful?
Thank Laura P
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Laura, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during your conference and that you found our hotel to be clean, the staff friendly, close to the train while enjoying our other amenities! Thank you again for your review and we hope to host you again soon! -...

Jackson
Reviewed 5 April 2016 via mobile

We chose this hotel because of location mostly, and parking onsite. Staff here was very friendly, especially Janelle at 1 am when we checked in. She was helpful and gave us great information and directions. Hotel very clean, bed was comfortable, doors do slam hard and you hear them all over. My negative would be the onsite parking garage had...

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Helpful?
Thank Sharp_rod71
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Janelle made such an impression and made your check-in more enjoyable, especially in the middle of the night! I will make sure she is recognized for her outstanding service. It's great to found our hotel location to be central and enjoyed nearby City Hall, Reading...

Annandale, Virginia
Reviewed 4 April 2016

This centrally-located property has you within walking distance of great neighborhoods. Rittenhouse Square is within walking distance as are the great shops and restaurants. The rooms are standard rooms but the beds and linens are quite nice. The hotel itself is pushing a hip vibe. You will enjoy a friendly and welcoming staff that wants you to enjoy your time...

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Helpful?
Thank scottatFB
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Scott, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel and central location nearby to Rittenhouse Square with numerous restaurants and great shopping. I am glad to see you enjoyed your guestroom and found the bed and linens to be quite nice. Our ultimate goal is to provide an outstanding...

Portland, United States
Reviewed 4 April 2016

Last week I spend a three day weekend attending a major volleyball tourney. The Sonesta placed us all on one floor which we appreciated. The staff was super, the location was wonderful and the property was up to date (and the kids behaved!). A great value and we would return.

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Helpful?
Thank John D
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear John, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you and your kids had such a great time during the Volleyball Tournament! It's great to hear you found our staff to be super, the location wonderful and our new $30 million upgrade a great value. Thank you again for your review and we hope...

Philadelphia
Reviewed 3 April 2016

Clean, modern, easy to access downtown hotel within walking distance of lots of Philadelphia sites. A little pricy but that's what you get on NCAA Tournament weekend. They gave us a free upgrade to a suite, which was great.

Review collected in partnership with Sonesta
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Helpful?
Thank Joe C
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Joe, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during the NCAA Tournament weekend and that you found our hotel to be nice and modern and our location central. It's great to hear our Front Office team took great care of you by upgrading you to one of...

New York
Reviewed 31 March 2016

Hotel was nice, clean and in a good location. It is a large hotel that wants and is trying to be to be a boutique hotel. Staff was knowledgeable, friendly and professional. We had a queen room which I misunderstood to have two queen size beds. It actually only had one which was fine. I thought the room was pretty...

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Helpful?
Thank Helly99
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Helly, Thank you for your recent stay at the Sonesta Philadelphia. We are happy you had such a great time during your trip and that the staff and amenities were to your liking. Regarding your room, our guestrooms offer about 325 square feet on average, which is comparable to the typical size guestroom at other City Center properties. We...

Philadelphia, Pennsylvania
Reviewed 31 March 2016

Choosing the Sonesta was a critical piece to our whole wedding weekend going smoothly! The Sonesta was SO easy to work with in setting up our block, and we had a very large block from out of town. We also offered our guests another (and more expensive) hotel option for the weekend (although the vast majority stayed at the Sonesta),...

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Helpful?
Thank aquinnthomas
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for an excellent detailed review on your recent stay! We really appreciate your time in sharing your wonderful experience during your your wedding. Congratulations!! Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had succeeded. We are are honored to be part...

London, United Kingdom
Reviewed 30 March 2016 via mobile

New hotel you know what it's like when you travel you know your hotels.. A new hotel... Well full marks the room it's beautiful it's clean fresh trendy. Bed is so comfortable. Lovely welcoming bar area. The customer service from staff was 12/10 Very very impressed. Hotel reception were warm friendly and very professional. I explained I was very jet...

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Helpful?
Thank Jon B
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Jon, It was wonderful to read the compliments you shared about our property and service from our team members. We always strive to go "Above and Beyond" and we sincerely appreciate you rating us a "12 out of 10" with our service. It's very important to us that our guests feel welcomed, are comfortable in their guestroom and well...

Santa Monica, California
Reviewed 29 March 2016

We were there on St. Patty's day through that weekend for a volleyball tournament. As the team mom for our team (a total of 13 players, two coaches and parents), we had to make many plans in advance. Fran, the lead concierge, was incredible and helped me plan both several weeks in advance and handle any last minute changes that...

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Helpful?
Thank carlyle952
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for an excellent detailed review! We really appreciate your time in sharing your wonderful experience during your recent stay with us on St. Patty's Day during the Volleyball tournament. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had succeeded. Reading your...

Philadelphia
Reviewed 28 March 2016

The staff at the Sonesta in Philadelphia was so very attentive and helpful, it made my stay very enjoyable. A particular mention goes to the concierge and the check out lady. It is also very centrally located, close to many things to see. The only thing I found was a minus was the cost of parking and the staff working...

Review collected in partnership with Sonesta
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Helpful?
Thank francoisem981
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Francoise, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our concierge and front office staff took extra special care to make your experience memorable. Regarding your parking comments, please know the hotel neither owns nor manages...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $195 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
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Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#10 Luxury Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
32 questions
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Staten Island, New York
2 months ago
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7 months ago
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Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better. The further away from the typical downtown noises (sirens, garbage trucks etc.. ) the better.”
likesto2travel, 11 May 2017 | Read review
“Be sure to ask for a room with a view because if you don't, you'll face a building.”
DevorahT, 26 Apr 2017 | Read review
“Fitness room and executive lounge are on the 8th floor.”
Mark543210, 26 Apr 2017 | Read review
“Quiet Rooms & Comfortable beds”
candilips, 25 Apr 2017 | Read review
“Higher floors are quiet”
KathyH217, 21 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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