We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sonesta Philadelphia Downtown

Booking.comUS$169*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Sonesta Philadelphia Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,178 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sonesta Philadelphia Downtown
See the most recent reviews
Showing 1,095: English reviews
Commerce City, Colorado
Reviewed 27 January 2016

I love the remodeled Sonesta! The rooms are beautiful and nicely appointed, the staff are quite friendly and their wifi works pretty well. You can easily walk to Reading Terminal from here as well as to a lot of great restaurants and groceries. The night I was there the city decided to jackhammer the sidewalk across the street until midnight....

 Report
Helpful?
Thank Christopher K
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for an excellent review! We really appreciate your time in sharing your wonderful experience during your recent stay with us. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had succeeded. We are looking forward to your next visit. - Jordan C.

Pennington, New Jersey
Reviewed 24 January 2016

Though our room looked directly into the wall of another building, I'd say that this Sonesta is a worthwhile place to stay if you get a reasonable price. The rooms are clean and comfortable, the downtown location is excellent, and the staff are friendly and helpful. There are no interesting features to note about the building and the amenities are...

 Report
Helpful?
Thank HolidayHints1127
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you enjoyed your guestroom and everything Philadelphia has to offer within a few minutes walking distance from the hotel. We strive to provide excellent service and a memorable experience unique to Philadelphia.Thank you again for your review and we hope to host you again soon....

Philadelphia, Pennsylvania
Reviewed 24 January 2016

This hotel was hosting a chess tournament in Philly. I was not familiar with the brand, but was willing to try it out based on largely positive reviews. My experience with the hotel was excellent. It is not super-fancy, but it is very clean, things like the coffee makers and irons work, and there is decent in-room dining. There is...

 Report
Helpful?
1Thank ItHappens256
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are delighted you enjoyed your guestroom as we take great pride in our completed $30 million property upgrade. We hope you enjoyed the Chess Tournament - and hope you won! Thank you again for your review and we hope to host you again soon. - Jordan C.

Jersey City, New Jersey
Reviewed 23 January 2016

I've been staying at this hotel weekly for the past year for business. The rooms are clean and quiet, the staff are all very friendly and helpful, and it's in a great location at center city. I've never had a problem during my time here. The hotel has a seasonal pool (open memorial day - labor day, not a factor...

Review collected in partnership with Sonesta
 Report
Helpful?
1Thank S8734KLmichaelg
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with them and Charles. We are looking forward to your next visit with us. Again, thank you for sharing how "fabulous" we are. With Regards, Jordan Cooper

Reviewed 23 January 2016

We booked a last minute trip to Philadelphia to celebrate our one year anniversary. Fran, the concierge was EXCELLENT and made sure to make our trip awesome despite the last minute booking (we booked our trip in the morning and left in the early afternoon). She helped us get a bus tour, a massage, and got us a dinner reservation...

 Report
Helpful?
Thank Ashleigh D
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Ashleigh, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased Fran, Jahlil and Troy made such an impression and made your stay more enjoyable. I will make sure they are recognized for their outstanding service. Thank you again for your review and we hope to host you again soon. - Jordan C.

Reviewed 22 January 2016 via mobile

It was a storm and my job is open during the storms. Closet hotel is Sonesta. This place is wonderful. Rooms are nice and clean bathroom is as well. Location right near anything you need in center city. Has a great bar in lobby and wonderful staff. Even though my company paid for this. I would come back on my...

 Report
Helpful?
Thank Mdot215
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are pleased you liked our refreshed hotel. I am glad to see you enjoyed yourself during your stay and that our staff took extra special care to make your experience memorable. Thank you again for your review and we hope to host you again soon! - Jordan...

Philadelphia, Pennsylvania
Reviewed 22 January 2016

We live just outside of Philly and frequent many hotels for overnight stays. This was our first at the Sonesta. The check in was smooth and the front desk staff so personable. We were so impressed with our room, perfect, beautiful, upscale, very nice. We had so many activities we knew we would not be in the room much but...

 Report
Helpful?
Thank mawelch
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Kate, It was wonderful to read the compliments you shared about our property and service from our team members. I will certainly share your wonderful compliments with James. I will make sure he is recognized for his outstanding service and most importantly, that your cell phone was found. Again, thank you for sharing how "fabulous" we are. With Regards,...

New York City, New York
Reviewed 22 January 2016

The staff at the sonesta Philadelphia is professional and friendly, the rooms are very comfortable, with a very plush bed, fridge, and a very large bathroom. The poggessi fragrances in bathroom are a luxury. Thanks for an good stay!!! They will soon open a Ruth's Chris steakhouse which will probably make them more competitive with the four stars hotels in...

 Report
Helpful?
Thank dreyes1047
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for your recent stay at the Sonesta Philadelphia. We are glad you found our team members friendly and professional and that the room and amenities were to your liking. We are sure you will be WOWed with the opening of Ruth's Chris Steakhouse in the Spring. Thank you again for your review and we look forward...

Reviewed 21 January 2016 via mobile

Tried to take a 6:30am shower and no water came out of the faucet. I'm no exaggerating, not one drop. I have a video but can't post it. I've traveled often for business and have stayed in some weird places but this has never happened to me. Calls to the front desk have gone unanswered. I'm getting dressed and heading...

 Report
Helpful?
Thank Bryan T
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Guest, Thank you for staying with us during your recent trip to Philadelphia, and for taking the time to write about your experience. We deeply regret that the warm water was not working properly as there was a problem with a valve which affected your guestroom. Although it was corrected, and the warm water is now flowing, I wish...

Chicago, Illinois, United States
Reviewed 20 January 2016

Truth be told, my expectations were low. I thought some greedy corporate people decided to do a lowball renovation and just capitalize on the location. The price was too reasonable to be true (to me). This place is PERFECT! They did a really smart renovation. The rooms are laid out beautifully! They've even got a smart shower curtain that lets...

 Report
Helpful?
Thank Urbancitygirl64
Jordan C, General Manager at Sonesta Philadelphia Downtown, responded to this review

Dear Gust, Thank you for an excellent detailed review! We really appreciate your time in sharing your wonderful experience during your recent stay with us. Our ultimate goal is to provide an outstanding customer service from check in to check-out and we are happy to know that we had succeeded. It's great to hear you enjoy your guestroom as we...

613 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (239)
Viewed
Bathroom (28)
Viewed
Room/Suite (75)
Viewed
View from Room (10)
Viewed
Dining (3)
Viewed
Hotel & Grounds (9)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (108)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (286)
Viewed
Amenities (36)
Viewed
Club Junior King Suite (31)
Viewed
Club King City View Room (23)
Viewed
Deluxe Double Queen City View Room (24)
Viewed
Deluxe King City View Room (23)
Viewed
Junior King Suite (38)
Viewed
Pool (17)
Viewed
Presidential Suite (51)
Viewed
Dining (15)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
View from Room (3)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (9)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (1)
Viewed
Other (43)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Philadelphia hotels
Loews Philadelphia Hotel
#7 of 85 in Philadelphia
4,785 reviews
The Windsor Suites
#6 of 85 in Philadelphia
1,305 reviews
City Center West
Kimpton Hotel Palomar Philadelphia
Show Prices
Show Prices
Show Prices
City Center West
The Warwick Hotel Rittenhouse Square
City Center West
Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel
#9 of 85 in Philadelphia
3,199 reviews
The Rittenhouse Hotel
#1 of 85 in Philadelphia
773 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the Best of Philly during your stay at our convenient and newly refreshed hotel. The only hotel located on Market Street west of City Hall we are surrounded by Philadelphia's most prominent businesses, hospitals, universities and government offices. The hotel is located just blocks from the Pennsylvania Convention Center, Amtrak's 30th Street Station and Philadelphia's historic sites and attractions. The Philadelphia Museum of Art, Liberty Bell, National Constitution Center, Independence Hall & Philadelphia Zoo are just a few of the Philadelphia attractions to experience during your getaway. Walk to Center City businesses, fine dining, upscale shopping, nightlife, museums, Rittenhouse Square, Avenue of the Arts-Theatre District & Antique Row. Experience professional sports with the Philadelphia Eagles and Phillies or visit top rated golf courses in the tri-state area. Sing-a-long to your favorite band at the nearby Wells Fargo Center and the Susquehanna Bank Center. Relax at our seasonal outdoor rooftop pool with views of the city. The Sonesta Hotel Philadelphia features great hotel deals and packages for family travel and weekend escapes! ... more   less 

Additional Information about Sonesta Philadelphia Downtown

Address: 1800 Market St, Philadelphia, PA 19103-3725
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $199 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Philadelphia Downtown 4*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Sabre Hospitality Solutions, Cheap Tickets, Hotwire, Priceline, Orbitz, Cancelon, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Sonesta Philadelphia Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia
Philadelphia Crowne Plaza
Hotel Style:
#9 Luxury Hotel in Philadelphia
#16 Family Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#26 Romantic Hotel in Philadelphia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sonesta Philadelphia Downtown staff and other travellers.
32 questions
Ask a question
Staten Island, New York
2 months ago
Mountain Top, Pennsylvania
7 months ago
Washington, Pennsylvania
over a year ago
over a year ago

See all questions (32)

Questions? Get answers from Sonesta Philadelphia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better. The further away from the typical downtown noises (sirens, garbage trucks etc.. ) the better.”
likesto2travel, 11 May 2017 | Read review
“Be sure to ask for a room with a view because if you don't, you'll face a building.”
DevorahT, 26 Apr 2017 | Read review
“Fitness room and executive lounge are on the 8th floor.”
Mark543210, 26 Apr 2017 | Read review
“Quiet Rooms & Comfortable beds”
candilips, 25 Apr 2017 | Read review
“Higher floors are quiet”
KathyH217, 21 Apr 2017 | Read review
5 of 5
Booking.com
US$169* /night
View Deal
TravelocityUS$169
Expedia.comUS$169
Sonesta HotelsUS$169
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates