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Kimpton Hotel Palomar Philadelphia

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2,426 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Hotel Palomar Philadelphia
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Showing 2,341: English reviews
New York City, New York
Reviewed 2 weeks ago

THE GOOD Since I have visited different Kimpton hotels in various cities and always had a great experience, I had high expectations upon visiting the Palomar. I found check-in to be friendly and welcoming. Even though it was earlier than the 3:00 p.m. check-in time, the front desk agent, Titus, was able to find a room ready for us, which...

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Helpful?
1Thank Ashley C
Peter D, Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

Ashley C - Thank you for your review. I highly encourage you to email me (peter.diorio@hotelpalomar.com) so we can speak further or simply call the hotel and ask for me. I assure you that you will be heard appropriately and we will get to the bottom of any issues immediately. Thanks, Pete

Arlington, Virginia
Reviewed 2 weeks ago via mobile

I paid a little (very little) more for the spa sweet and it was totally worth it. The bathroom was great and the bed was super comfortable. I love being a Kimpton rewards member because they truly take care of me. Our room was quiet even though it was right in the middle of the city and I didn't hear...

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Helpful?
Thank Kate S
Peter D, Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

Kate S - Some deals really aren't too good to be true! We love to take care of all of our Karma members and encouraging everyone else to sign up. You never know what subtle steal is going to be available next. And you're right, our spa rooms are some of the best in the city. Pete

Malta, New York
Reviewed 2 weeks ago

Friends & I stayed at Kimpton Hotel Palomar for our Philadelphia Marathon weekend. The hotel is beautiful and we found the staff to be very friendly and helpful. The location of this hotel is absolutely perfect. We were able to walk to most of the restaurants and attractions we wanted to see. It was also a very easy walk to...

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Helpful?
Thank Magnificent_U2
Matthew O, Front Office Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

Marathon weekend may be my favorite weekend in the city. Everyone is here to celebrate and cheer on our runners as they push themselves to the limit all for a good cause. I am glad you enjoyed our special breakfast bar to power up for the run and happy to know our staff took extra special care of you. Stop...

Union City, New Jersey
Reviewed 2 weeks ago via mobile

I love staying in Kimpton hotels, and the Palomar in Philadelphia did not disappoint. It's a great location in Center City, close to Rittenhouse Square, and in the middle of great Philly shopping and dining. There's also a Philly Soft Pretzel factory right across the street!! It's a converted building, so it was great to see some of the original...

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Helpful?
Thank JerzChris79
Matthew O, Front Office Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

You hit the nail on the head here, Chris! From our location to our customer service levels to all the perks of being a rewards member, we truly are one of the best in the city. Our building is the old Institute of American Architecture building so you know when it was built, it was built right! Karma members immediately...

Dresden, Germany
Reviewed 2 weeks ago

Best location ever to visit Philly and the most famous places, park your car around the corner and do all by foot or by taxi/bus/subway. This hotel put the bar very high in term of professionalism and quality of the staff, cleanliness and attention to clients. We were there for New Year's Eve, we will remember it! Just awesome. You...

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Thank Philphil1507
Matthew O, Front Office Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

Philphil, this is just straight music to my ears! We really do appreciate you coming to stay with us and hope you had a memorable New Year's celebration with us. Matthew O. Front Office Manager

Avon, Connecticut
Reviewed 2 weeks ago

Nice boutique hotel in the heart of Philadelphia. Rooms are well equipped and modern, the service is very good, they offer a nice wine reception every weekday afternoon, though the wines are just OK. Great restaurant next to the lobby.

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Helpful?
Thank jstaines72
Matthew O, Front Office Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

Thank you for the compliments, jstaines! The hotel and restaurant staff vibe well together to provide wonderful and consistent service across the board. I am so happy to hear that we were able to hit another homerun when it comes to our customer service. Remember to come visit our wine hour again as we change out our wines monthly! Matthew...

Reviewed 2 weeks ago via mobile

Booked Palomar for Christmas Eve primarily for great location and its dog friendly policy. Had booked a city view room but nothing much to see from our room which was big enough, clean enough, and comfortable enough. However, the noise from the heating/AC unit was really really loud and so I turned it off to sleep. And it wasn't that...

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Thank ACAA114
Matthew O, Front Office Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

Almost another perfect stay! Dang, missed it by a hair. We will certainly get our Engineering team on those HVAC units and continue monitoring diligently for noise. Other than that, I am glad to hear how much you loved the hotel and what we have to offer. Valet services keep it easy for our guests as you can come and...

Adelaide, Australia
Reviewed 3 weeks ago

we only had the pleasure of staying at this hotel for one night but it was a great one night stay. upon pulling up at the valet you can see this hotel has a flair about it, when you step in the lobby this is confirmed with the lovely warm feeling of the living room style lobby. The check in...

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Helpful?
Thank jeremyusa13
Matthew O, Front Office Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

Hi Jeremy! Thank you for the glowing review! We work hard to make sure all guests have an experience such as this. From our free wine hour at 5pm to the complimentary coffee in the morning, we love having our guests being able to interact with the hotel and living room. The "flow" that you speak of is goal -...

Wilmington, Delaware
Reviewed 3 weeks ago

Spent one Friday night. Central to everything downtown Philly has to offer. Prices are in line with what I would consider higher end hotels. Friendly staff and good service, The room was clean but the furniture had been beat up somewhat. The tops appeared burnt or irreparably stained in places. I'm sure it would be a costly fix/replacement.

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Thank mieczyslaw2015
Matthew O, Front Office Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

Thank you for picking the Palomar for your most recent stay and thank you for the review, mieczyslaw! We are extremely lucky to have such a friendly staff that enjoys putting smiles on our guests' faces. We are excited as we are approaching a full refresh of the hotel even though we are only 7 years old, but in the...

Baltimore, Maryland
Reviewed 3 weeks ago

I'm going to start off with the negatives first: 1. The hot water in the shower wasn't. I actually had goosebumps when I stepped out of the shower the first night I was there, and yes, the heat was on. The shower head must have been installed by someone 7'6" as trying to adjust it was impossible because I couldn't...

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Thank BaltimoreMDWriter
Peter D, Manager at Kimpton Hotel Palomar Philadelphia, responded to this review

BaltimoreMDWriter, Thank you for your review. I apologize for the challenges you faced during your stay and will certainly do whatever is needed to make sure this is sorted our properly. Please feel free to email me directly (peter.diorio@hotelpalomar.com). Regards, Pete

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Kimpton Hotel Palomar Philadelphia is the first LEED Gold Certified luxury hotel in the heart of Center City is a testament to superior eco-friendly hotel design, personalized service and genuinely warm hospitality. Hotel Palomar is a unique luxury boutique hotel that features a striking lobby, the critically acclaimed Square 1682 restaurant and on-site fitness center. Throughout our boutique hotel, original artwork dynamically interacts with soft hues, luxurious custom furnishings and original architectural detailing. ... more   less 

Additional Information about Kimpton Hotel Palomar Philadelphia

Address: 117 South 17th Street, Philadelphia, PA 19103-5025
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: $189 - $747 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Hotel Palomar Philadelphia 4.5*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#2 Green Hotel in Philadelphia
#3 Romantic Hotel in Philadelphia
#3 Spa Hotel in Philadelphia
#4 Luxury Hotel in Philadelphia
#5 Family Hotel in Philadelphia
#5 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Hotel Palomar Philadelphia staff and other travellers.
29 questions
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North Haven, Connecticut
Swanage Dorset
over a year ago
Brielle, New Jersey
5 months ago

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Questions? Get answers from Kimpton Hotel Palomar Philadelphia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must stay on very top floors to get a city view”
 of 5 bubbles ctheworld024, 18 Jan 2017 | Read review
“City view rooms, definitely.”
 of 5 bubbles , 17 Jan 2017 | Read review
“Deluxe Suite”
 of 5 bubbles SHESAIDYES09, 15 Jan 2017 | Read review
“Use the whirlpool bathtub. It's Awsome”
 of 5 bubbles Lrten, 7 Jan 2017 | Read review
“Only go junior suite”
 of 5 bubbles winekitty, 5 Jan 2017 | Read review
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