Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Find us in Center City, our micro-hotel is in the heart of downtown Philadelphia. We're two blocks from Rittenhouse Square and less than a mile from 30th Street Station (Amtrak), Love Park, and the Franklin Institute. The Philadelphia Museum of Art and Philadelphia Convention Center are also within walking distance.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Motto By Hilton Philadelphia Rittenhouse Square offers a modern and stylish sanctuary with rooms that are praised for their cleanliness and contemporary design. While the atmosphere is chic, some find the common areas lacking in warmth. Its prime location is a highlight, securing easy access to local attractions and dining options.
Guests are divided on the value, appreciating the competitive pricing against the backdrop of a central location, but some express concerns over the additional costs for parking. The hotel's staff receives accolades for their exceptional service, enhancing the overall guest experience.
Location
Central
Atmosphere
Stylish
Rooms
Cozy
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Satisfactory
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I’m surprised by how much I liked this hotel. The rooms are small, but the space is utilized very well with a cozy feel. I never had any noise issues and had a nice city view from the ninth floor. Housekeeping came every day, which feels more necessary in such a small space (small enough that a couple days’ worth of dirty towels would be annoying). Floors felt really clean (no carpet and no drapes either — ideal for allergy sufferers) … And every single staff member was friendly and nice.
I think that to me, rooms this size would be too tight for two people. Maaaaybe with your significant other would be ok, but definitely too small for friends. Aside from privacy preferences, the small room size means not a lot of room for luggage, clothes, etc. even for one person.
The rate wasn’t bad during my stay. It was quick to order at the coffee shop and the prices weren’t bad. Note this is the only way to get coffee in the hotel as there’s no complimentary coffee and no in-room coffee maker although there is a fridge. (No microwave). Margaritas in the restaurant were really good but everything else felt a bit overpriced to me (except at the daily happy hour!) and service was hit or miss out of a few visits during my stay.
Great location walkable to a lot. My only suggestions for improvement would be 1.) I felt like the room needed a third lamp; i love low lighting, but the provided lamps were just not quite enough to really be able to see. And, the WiFi seemed spotty? Maybe it’s my device, but I kept having to go in and re-select the network.
Enjoy Philly!
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Date of stay: November 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Ottaviano, Guest Services / Front Office at Motto By Hilton Philadelphia Rittenhouse Square
Responded Nov 16, 2024
Thank you so much for sharing your detailed and thoughtful review! We're thrilled to hear you enjoyed your stay and appreciated the cozy design of our rooms, the cleanliness, and our friendly staff — we’ll be sure to share your kind words with the team. We’re glad you took advantage of the beautiful city views and the great location that makes exploring Philly so easy. Your observations about the room size and its best fit for solo travelers or couples are very helpful for future guests, and we appreciate your candid feedback about the layout and storage. We’re delighted to hear you enjoyed the margaritas and happy hour specials! We'll take your comments about pricing and service consistency in the restaurant to heart as we strive to improve every guest's experience. Your suggestions about adding more lighting in the room and improving the WiFi are especially appreciated. We’ll look into both to ensure future stays are even more comfortable. Thank you again for choosing our hotel during your time in Philly. We hope to welcome you back on your next visit!
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The place to stay! We loved being within walking distance of Jenni's Ice Cream and Rittenhouse Square. Nice walk to Reading Market. Inexpensive Uber or public transportation to get to Phil Museums. So many restaurants and shopping within walking distance. Great option for those on a budget! Thanks to Mo, at the front desk. She was so courteous and helpful. Super clean room and a comfy bed! Would definitely be our choice again on a return trip.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Ottaviano, Guest Services / Front Office at Motto By Hilton Philadelphia Rittenhouse Square
Responded May 16, 2023
3RiversMom, thank you so much for your feedback from your most recent stay with us. We are so glad to hear you enjoyed your stay and had wonderful service from our Lead Guest Service Agent, Mo. They truly work hard to ensure each of our guest stay are flawless from start to finish.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
I stayed at the Motto of philadelphia for the first time, as a Hilton member i wanted to see what was different about it, i was there for a weekend out and this was the first micro hotel i’ve stayed in and LOVED the concept , it’s minimal, clean and in the perfect location to have a day out at museums and a night out at some bars. unlike other hilton brands it was great on price , specially in rittenhouse plus the staff was also so kind to us, made us feel like we can go to them for any recommendations in the area. Definitely will be coming back next time i need a weekend away from home!
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Young, Owner at Motto By Hilton Philadelphia Rittenhouse Square
Responded Mar 27, 2024
Dear Romeesluti, Thank you so much for your 5-star review! We are so glad you enjoyed your stay with us. We appreciate your feedback and kind words! Our staff works hard to make sure each guest feels at home during their stay with us. I'm extremely happy to hear they went above and beyond for you. Looking forward to you staying with us again in the future! Best regards, Ryan. Y | Guest Service Supervisor
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We had an amazing four-night stay at Motto Philly! From the moment we checked in, the staff was super friendly, attentive and helpful. The room was a bit small but very comfortable, and it was clean and quiet. All of the appliances were in great condition—and the AC kept us plenty cool in the July heat. The hotel's location in Center City was perfect, as it allowed us to walk everywhere—to numerous bars and restaurants as well as parks and museums. We also felt very safe. There was a nice coffee shop in the lobby (try the mocha), and the Mexican restaurants (on both the ground floor and rooftop) were first rate. We will definitely stay here again!
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Ottaviano, Guest Services / Front Office at Motto By Hilton Philadelphia Rittenhouse Square
Responded Jul 25, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing four-night stay at Motto Philly. It's great to know that our friendly and attentive staff made you feel welcome from the moment you checked in. We're glad you found the room comfortable, clean, and quiet, and that the AC kept you cool during the July heat. Our central location in Center City is indeed perfect for exploring the many bars, restaurants, parks, and museums nearby, and we're pleased to hear that you felt safe during your stay. We're delighted that you enjoyed the coffee shop in the lobby—especially the mocha—and that you loved the Mexican restaurants both on the ground floor and rooftop. We look forward to welcoming you back for another fantastic stay!
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This is our favorite place to stay in Philly. The parking is easy with a reasonably priced parking garage directly across the street. The rooms are modern and aesthetically pleasing. The attached restaurant and rooftop bar have a great vibe, food, and drinks. The attached coffee shop is open at 6am for us early risers with great coffee choices. We love the Rittenhouse area for its central location to UPenn, shops, eateries, culture, and Old City. We have been before and will be back again.
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Ottaviano, Guest Services / Front Office at Motto By Hilton Philadelphia Rittenhouse Square
Responded Dec 18, 2024
Thank you for making us your favorite place to stay in Philly! We're delighted to hear you enjoyed the convenience of our parking, modern rooms, and the fantastic vibe at our restaurant, rooftop bar, and coffee shop—perfect for early risers like you. It's great to know our central location in the Rittenhouse area added to your experience with easy access to UPenn, shops, and Philly's rich culture. We can’t wait to welcome you back again soon!
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I stayed at the Motto looking for a hotel with a good cost that was close to everything that I wanted to visit. The Motto fits that bill. As the woman told me when I checked in ‘the Motto concept is for people that don’t want to spend time in their rooms’, meaning they want to go out and do things. Which I wanted to do.
The room was small but had everything I needed for my stay. It was comfortable and clean. The bed was perfect and I got two great night’s sleep. The mattress was firm and soft and provides excellent sleeping.
The bathroom was small but the shower was excellent and I like that the hotel does not do the single serve amenities anymore which are so bad for the environment. The ones provided were really nice and I smelled good after my long days of walking around.
The hotel’s location is perfect and you can walk to everything from the colleges to city hall. You do not need a car or taxi. You are a couple of blocks to all the sites.
The service at the hotel was wonderful. The staff could not have been nicer. I lost my hotel key in the street and panicked. I had visions of some homeless guy sleeping in my room. The front desk woman calmed me down on the phone and deactivated my key and issued me a new one. She told me this happens all the time. She also worked with me on my last day so I could go out and enjoy the City on my last day.
I had a great stay and the price and location are great and I highly recommend the hotel.
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Date of stay: March 2025Trip type: Travelled solo
Room Tip:Try to get a room on the upper floors. It has a nice view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Ottaviano, Guest Services / Front Office at Motto By Hilton Philadelphia Rittenhouse Square
Responded 1 week ago
Thank you so much for your wonderful review! We're thrilled to hear that Motto was the perfect fit for your Flower Show trip. It’s great to know that you enjoyed our concept, comfortable rooms, and eco-friendly amenities. We’re especially happy that our team was able to provide excellent service and ease your worries when you lost your key—guest peace of mind is always our priority! We appreciate your recommendation and hope to welcome you back for your next Philly adventure. Safe travels!
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I don't write many reviews, but I'd be careful about this "bargain" hotel because it certainly wasn't worth what we paid for it. Main positive is that it's in a great location in Philly, but I'd be careful staying here if you'll have more than one person sleeping in each bed or if you prioritize having a good night's sleep!
The beds at this Motto are very small and uncomfortable (sheets that didn't extend the length of the bed, terribly thin blankets, and a very lumpy mattress). We booked a "queen room" but on arrival discovered it was a full/double mattress. When we asked to move to a room with the correct size mattress, we were informed that Hilton considers a (less than) 54-inch wide bed a "queen" and that Motto doesn't have any larger beds. The staff were extremely rude and dismissive when we raised this concern, so we requested to move to a bunk bed room with twin beds. In that room, the mattresses were similarly uncomfortable and the bed frame continuously squeaked throughout the night.
Overall, slept terribly throughout our time in Philly, which very much colored our trip...would strongly recommend avoiding this hotel.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Ottaviano, Guest Services / Front Office at Motto By Hilton Philadelphia Rittenhouse Square
Responded 1 week ago
Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet expectations, especially regarding the bedding and service experience. Our goal is always to provide a comfortable and welcoming stay, and it's disappointing to learn that we fell short in your case. We understand how important a good night's sleep is, and we regret that our room setup and mattress quality did not provide the comfort you were expecting. While our rooms are designed with a compact and efficient layout, we acknowledge that bed size and comfort preferences vary, and we appreciate your perspective. Additionally, we sincerely apologize if our team’s response to your concerns came across as anything less than helpful. Providing excellent guest service is our top priority, and we will be addressing this internally to ensure better communication and assistance in the future. We truly value your feedback and would love the opportunity to make things right. If you're open to it, please reach out to us directly so we can further discuss your experience.
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The hotel was perfect for what we were looking for which was a comfortable but less expensive place to spend a long weekend in Philadelphia. We wanted a place that would be within walking distance of many places so we wouldn't have to move our car for the entire weekend. We also wanted to stay in a place with a vibrant street scene both in the daytime and in the evening. This hotel did not disappoint. We had a very small room with what was advertised as a queen bed. We have a queen bed at home, but this one was definitely smaller than ours at home. So maybe it did qualify as a queen bed, but it did seem smaller to us than a standard US queen sized bed. The bed was very comfortable and we both slept very well both nights we were there. We loved the modern vibe of the place and the finishes in our room. The shower had a good amount of water pressure and plenty of hot water. We were able to walk everywhere and had a great time exploring the Saturday Farmer's market at Rittenhouse Square, walking in and relaxing in the park both during the day and in the evening, dining at Spice Finch and Monk's Cafe (for our dinners), Green Eggs Cafe (breakfast), and the Old Nelson Food Company (deli lunch and snacks). We also had wonderful cocktails one night at the restaurant bar attached to the hotel, Condesa, and the second evening at Andra Hem on 16th street. The rooms don't have coffee makers, but good coffee is just downstairs in the lobby at, Le Cafe. We also did some shopping while we were in town. There is a large variety of stores within walking distance. We also enjoyed spending an hour or so at the Rodin Museum. It is a wonderful little museum with a good garden and outdoor sculptures.
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Date of stay: March 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Ottaviano, Guest Services / Front Office at Motto By Hilton Philadelphia Rittenhouse Square
Responded 2 weeks ago
Thank you so much for your thoughtful review! We're thrilled to hear that our hotel was the perfect fit for your long weekend in Philadelphia. It sounds like you made the most of our walkable location and truly immersed yourself in the city's vibrant atmosphere—Rittenhouse Square, Monk’s Café, and the Rodin Museum are all fantastic spots! We're glad you enjoyed the modern vibe of our hotel, the comfortable bed, and the amenities in your room. We appreciate your feedback regarding the bed size and will certainly take that into account. And we couldn't agree more—El Café is a great spot for a morning coffee before heading out for the day! It was a pleasure having you as our guest, and we hope to welcome you back for another great stay in the future.
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My college dorm bathroom was bigger than this one. Call a tiny, bare-bones studio apartment (not even a table in the room) a "boutique" hotel room and you can charge $250 a night for absolutely nothing. No coffee pot in the room, so definitely no coffee before 7AM, when most working people are either getting ready for work or are on their way to work. Coffee in lobby for a fee (and they'll add a tip and a "kitchen fee" whether or not you wish to add a tip. $8.00 for medium coffee and 3 oz juice, neither of which is available until 7AM. No fridge in the room, either, so forget taking those yummy lunch leftovers back to the room for later. Every smell in the hallway found its way to my room but no way to open the windows. Awful scented spray when I walked in the room, probably to cover up the smells. Great location, just too cramped and too pricey for no amenities.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:No coffee in the room and none available until 7AM (weekdays) so either find the nearest...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Young, Owner at Motto By Hilton Philadelphia Rittenhouse Square
Responded Apr 12, 2024
Dear S6511GTpatriciap, Thank you for taking the time to provide feedback regarding your experience at Motto Philly. Your feedback is extremely valued as it allows us the opportunity to maintain our commitment to deliver exceptional service. I would like to express my sincerest apologies for your unpleasant experience. However, we are a micro-hotel, and being a new concept, we understand this concept does not fit every traveler. It is our top priority to ensure our guests leave fully satisfied, and I am disappointed this was not your experience. Your patronage is greatly appreciated, and we would love the opportunity to restore your faith in the Motto brand. Should your travels bring you back to Philly, please reach out to me directly at ryoung@modushotels.com and I will personally see that you have a seamless experience. Best regards, Ryan. Y | Guest Service Supervisor
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The hotel is very conveniently located in Central Philadelphia. It is a rebranded Pod hotel, which is a type of microhotel with bare bones accommodations. Overall adequate relative to what you're paying. The adaptation is modern and clean, and the bar and lobby area look pleasant and inviting. Did not have the time for the rooftop bar but pictures were attractive and If I had more time I would definitely visit. First impression was not the best as the doors were locked at around 9pm and no one responded when I repeatedly pressed a button. Fortunately the Hilton digital key worked, this is unacceptable and should be fixed. Parking is across the street but park yourself otherwise you will be charged $50, I paid less than half of that.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ryan Young, Guest Services / Front Office at Motto By Hilton Philadelphia Rittenhouse Square
Responded Aug 3, 2023
Dear cohors480, We are sorry to hear that your stay was less than satisfactory, here at Motto we strive to give our guests the best possible experience and we are sorry if we dropped the ball. If you ever happen to stay with us again, please feel free to reach out so that we can make your stay as special as we possibly can! Sincerely, Ryan .Y
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Washington DC, District of Columbia22 contributions8 helpful votes
I felt pretty safe walking around the neighborhood, but it's quite a hike to the train station, and I don't know if there are any pedestrian bridges over the river.
You might want to take a cab/rideshare or transit to the hotel.
Hi Tyler,
Per Hilton policy, guests must be 21 years old to check-in to the hotel. I
apologize for any inconvenience, please let me know if I can assist further!
Best,
Josh
There are more places to choose from in the Philadelphia area.
PRICE RANGE
C$207 - C$321 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
252
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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