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Embassy Suites by Hilton Philadelphia Airport

PricelineUS$125*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$158*
US$125*
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US$130*
US$130*
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1,514 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Philadelphia Airport
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Showing 1,496: English reviews
Nazareth, Belgium
Reviewed 23 July 2016 via mobile

Stayed for one night. Arrived late - first words: We're sold out. Had made reservations which ultimately the receptionist confirmed but she kept saying in the mean time we were sold out .... Room was ok except for bathroom: shower head loose from wall and some hair in the corners ... Why don't they see that ...? This all at...

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Helpful?
1Thank Bartho
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Bartho: Thank you for writing a review of your stay with us. I see that you had an unwelcoming arrival experience to the hotel, and I apologize for that. The greeting and interaction that you had with our staff is not in line with the impression we strive to make on our guests. Please know that we will discuss...

allen, tx
Reviewed 21 July 2016

my boy and I stayed here on our annual baseball trip. This year it was the Phillies and the Baseball Hall of Fame. we had a 2 bed suite with a fold out couch. the room was clean and appear to be recently reno. I stayed here about 10 years ago and it seems to be just as nice as...

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Thank sassydogAllen_Tx
philadelphia, United States
Reviewed 21 July 2016

This was my 1st time using this hotel and it was mainly the staff that did not know what was going on half the time. They are poorly trained. When you give the front desk a head up to what is going on, they are not concerned. Need a better manager to direct these people.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Carolyn F
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Carolyn F: Thank you for taking the time to review our hotel. I am disappointed to see that you did not have a pleasant stay with us, and I apologize for that. I do agree that our staff should be more engaging with our guests and making sure that all of there needs are met. I can see that...

Brick, New Jersey
Reviewed 20 July 2016

I have stayed at this Embassy Suites several times as it is located right next to the Philadelphia Airport. I would say that it is is Good Airport Hotel. The rooms are typical Embassy Suite rooms. The breakfast is very good. The staff are always professional, friendly and polite. When flying in or out of PHL this is a good...

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Thank garda19
Columbia, South Carolina
Reviewed 18 July 2016

Great hotel with plenty of lobby space and seating for a quick meeting. Enjoyed the staff during the manager reception. They were hilarious and having a great time with the guests. Rooms are what you would expect from an ES location. Nothing fancy there. No airport noise, some hall noise but not excessive. Just fast friendly and courteous. The shuttle...

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Helpful?
Thank ltsolet
Brandywine, Maryland
Reviewed 17 July 2016

The room was nasty and outdated. Carpet was dirty and smelled. Couch had cigarette burns. Housekeeping was non-existent. First day at breakfast another guest had to remove 5 plates from the "clean" plate stack because of dried on food. Very sad!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank 313demetriab
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear 313demetriab: Thank you for sharing your feedback with us. First, I would like to apologize for the unpleasant stay that you experienced. It is clear that we dropped the ball in providing you with a clean and comfortable suite, and a pleasant dining experience during breakfast. Please know that we are very serious about improving service, and I will...

Weatogue, CT, United States
Reviewed 17 July 2016

I highly recommend this property. The level of service I received was outstanding. The staff at this property seem genuinely focused on the comfort of their guests. While I am not a top-tier member of the Honors program, I certainly felt like i was treated like one!

Review collected in partnership with Embassy Suites Hotels
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Thank Andrew F
Washington DC, District of Columbia
Reviewed 17 July 2016

The Embassy Suites located near the airport in the "Eastwick" area of Philadelphia is good place to stay with-customer service being their greatest asset. The hotel design and layout is nice but structually it needs work to fix aging plumbing and to update interior to more modern standards. We had to be moved because the room above us bathroom/shower was...

Review collected in partnership with Embassy Suites Hotels
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Thank Timothy S
Princeton, New Jersey
Reviewed 17 July 2016

Close to airport but "suite " was disappointing. Reception food was disappointing to family. Lobby was attractive. Paid for parking. Paid for a premium suite, but was given a small room with tiny living area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Katherine D
AliciaJoh, Assistant General Manager at Embassy Suites by Hilton Philadelphia Airport, responded to this review

Dear Katherine D: Thank you for reviewing our hotel. I see that you did not have a favorable stay with us, and I apologize for that. It seems we failed to meet your expectations in providing you with a clean and comfortable guest suite. Please know that we view your feedback as an opportunity to improve our services, and we...

Pittston, Pennsylvania
Reviewed 17 July 2016 via mobile

If your traveling from philly and need a place to keep the car while your traveling, this is a good place! Free happy hour and the staff are nice! Only problem is the kids running around and screaming til midnight! Other then that, place is good to go!

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Helpful?
Thank Brian S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The stunning accommodations at the Embassy Suites Philadelphia - Airport hotel are designed for your comfort. Unwind in the lush, tranquil atmosphere of the open-air atrium after a long day of business or leisure in Philadelphia during the Evening Reception*, featuring complimentary drinks and snacks. Enjoy a free cooked-to-order breakfast in the hotel's atrium, and additional on-site services such as a modern fitness center and an indoor pool. This hotel is less than a mile from the airport. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia Airport

Address: 9000 Bartram Ave, Philadelphia, PA 19153-3114
Region: United States > Pennsylvania > Philadelphia
Price Range: $204 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia Airport 3.5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Priceline, Hilton Hotels Direct, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Embassy Suites by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#23 Romantic Hotel in Philadelphia
#48 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Philadelphia Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Philadelphia Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms nears the elevators. Some rooms can be a long walk with bags.”
921matthewt, 6 May 2017 | Read review
“a few corner rooms lessen the sound from atrium”
30yearRN, 5 May 2017 | Read review
“All suites so hard to get a bad room.”
jpennett, 4 May 2017 | Read review
“Make sure you're not over the roof, ask for a good view. It's an airport area.”
shahrazada2015, 1 May 2017 | Read review
“Until the management gets a grip on the staffing issues mentioned in this review, I would not consider this hotel a viable option. Sorry.”
TimF639, 21 Apr 2017 | Read review
5 of 5
Priceline
US$125* /night
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Expedia.comUS$130
Booking.comUS$130
ElvolineUS$158
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Prices are for 1 room, 2 adults
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