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Renaissance Philadelphia Airport Hotel

Booking.comUS$159*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Renaissance Philadelphia Airport Hotel
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629 Reviews from our TripAdvisor Community

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Showing 622: English reviews
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Ottawa, Canada
Reviewed 4 days ago NEWvia mobile

The hotel is very easy to get to from the airport either by shuttle or car. It is an older property but the staff is friendly and attentive. Fitness center is a bit small but well equipped try to get in at off hours since it fills up fast The restaurant bar is sort open plan and tends to be...

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Helpful?
Thank Campbell R
Management response:

Thank you for taking the time to share your feedback with us. We will be undergoing a renovation later this year, and hope you will be back to enjoy the exciting changes we are making. We have taken note of all your comments and appreciate your input. Thank you for staying with us, please come again soon!

Westchester County, New York
Reviewed 1 week ago via mobile

I want to love this hotel, but right now it's just ok. Stayed here over Easter weekend. Driving up, the hotel is large and looks down on a side road near the airport. The outside of the building is a mixture of glass and concrete, where we said "wow," as we were driving up. When we pulled up, the lobby...

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Helpful?
1Thank A M
Management response:

Thank you so much for this detailed account of your recent visit with us. While I’m glad you were impressed with our modern lobby, and attentive service, I am disheartened to learn about the challenges you faced during your stay. Regarding the comments about your guest room, you can always let us know about any issues while you’re here, we...

Dallas, Pennsylvania
Reviewed 1 week ago

The location is convient to the airport and 95. The hotel is well kept, the parking area is a little tight but acceptable. The food in the restaurant is good and the ambiance is comfortable. The staff was very helpful and was able to find me a room to my liking, even when i arrived very late at night. I...

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Helpful?
Thank Rob H
Management response:

Rob, it was a pleasure to host you and we thank you for sharing your story with us. It’s fantastic to hear how helpful our team was in providing the perfect guest room to ensure a restful night’s sleep before your morning meeting. Impeccable service is always our top priority. I’m pleased that you enjoyed so many aspects of your...

Reading, Pennsylvania
Reviewed 2 weeks ago

Great experience parking here. Got a deal for 5 days for $30! The shuttle drivers were extremely accommodating. We had a brief wait on arrival where one of the shuttle drivers literally ran into the back to get us ice cold waters and mini soft pretzels without us asking for either. Great customer service. We always park at one of...

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Helpful?
Thank mazz00015
Management response:

Thank you for letting us know about your positive experience! We pride ourselves on our customer service so it’s excellent to hear your story. We would love to welcome you to Renaissance Philadelphia Airport for a great stay in the future.

gongjooliz
Reviewed 2 weeks ago via mobile

The hotel is close to the airport which is a plus. The hotel lobby is nicely done and the staff at the front desk was very friendly and helpful. The rooms however are in need of a serious update. The bed skirt in the room was frayed with holes. The bathroom ceiling was rough cut for the sprinkler so there...

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Helpful?
Thank g0ngj00liz
Management response:

Thank you for your honest feedback. While I’m glad that you appreciated the convenience of our location and our helpful staff, I apologize if we dropped the ball in other areas. We are beginning updates later this year to modernize our property, which I think you will enjoy. However, that is no excuse for the conditions you described and I...

phl
Reviewed 2 weeks ago

This hotel is conveniently located close to the airport lot we were using to park our car. We were given a room which was already occupied, after returning to the desk we received an apology and another room key. On the way to the room, we took the elevator which needed cleaning and updating and went to our room. The...

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Helpful?
Thank flyei
Management response:

We appreciate your candor and take all input very seriously as our guests’ satisfaction is our top priority. I truly regret that your recent visit failed to impress, please accept my apologies for any frustrations you encountered. I hope you will reach out to me directly to discuss your concerns. We did want to share that we will be renovating...

Round Rock, Texas
Reviewed 2 weeks ago

As a Marriott Platinum Elite I have been to my fair share of Marriott properties with the Renaissance being my favorite in the chain while on business, and feel qualified to give this location a 5-star rating based on the friendly staff, ease of check-in and cleanliness of the entire hotel. My room was very comfortable, in order and one...

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Helpful?
Thank KelpMe
Management response:

Thank you so much for your heartwarming words. Our guests really are family and it’s so wonderful to know that you felt our warm welcome. I can’t wait to tell my whole team about what a great impact they had as we are all dedicated to creating the most inviting and hospitable atmosphere possible. We appreciate all your positive feedback...

Pembroke Pines, Florida
Reviewed 3 weeks ago

I've been staying here for years, and I've noticed many improvements tot he Hotel. The new General Manager is fantastic. They had a previous manager that just didn't care about the property and it was going down Hill! I love this hotel because of the wonderful staff...Patrick at the front desk, Otis and Brenda at the bar....and the driver Pam....

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Helpful?
1Thank david b
Management response:

Thank you so much for your glowing review, David! It’s such a compliment to know that you feel at home with us – we try our very best to provide the most welcoming and relaxing stay for all our guests and it sounds like our team lived up to these high standards. Your kind words brought a smile to my...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

Nice size rooms and good prices. Don't get a room over the pool. It's way to noisy! Definitely a busy hotel with airport traffic. Descent restaurant and easy to get to off 95. Minutes from downtown Philadelphia.

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Helpful?
Thank Gil S
Management response:

Thank you for your feedback, Gil. I appreciate your kind words about our spacious accommodations, great location near downtown Philly, and excellent value. I do regret if your guestroom missed the mark in any way. In the future, I encourage you to reach out to us during your stay as I’m sure we could have provided you with a more...

Springfield, Missouri
Reviewed 4 weeks ago via mobile

To start, the check in process was quick and efficient. Much appreciated after a long day. The room was enormous. The bed was plush. The shower had great water pressure. Con: Early morning was disrupted by a group of youths yelling in the atrium, banging on the piano, and basically being noisy. This went on for 10-15 minutes without anything...

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Helpful?
Thank FUL-QWVR
Management response:

Thank you for taking the time to write this review. We are glad you enjoyed so many things about your stay, especially our spacious guestrooms – a comfy bed and a great shower can make all the difference. I also enjoyed your photos, the first aerial shot of the lobby is especially cool! I am sorry for any noise disturbance,...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Sanctuary
The Sanctuary
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located in the John Heinz Wildlife Refuge one mile from the Philadelphia International Airport. We offer a complimentary shuttle service to and from the airport. Philadelphia's bustling downtown is a short trip away, as is the sports complex; Citizen's Bank Park, Lincoln Financial Field and Wells Fargo Center. Well-appointed accommodations offer plush bedding, room service, marble bathrooms, and comfortable work spaces. Book one of our deluxe hotel suites for added luxury during your Philadelphia visit. The recently refurbished Grand Ballroom venue is our hotel's most impressive function room, and can accommodate up to 600 guests. We also offer delicious American dining at The Sanctuary and Dorsey's, our signature restaurant and lounge. Whether you're here for work or for play, we look forward to your visit at the Renaissance Philadelphia Airport Hotel. ... more   less 

Additional Information about Renaissance Philadelphia Airport Hotel

Address: 500 Stevens Dr, Philadelphia, PA 19113-1610
Region: United States > Pennsylvania > Philadelphia
Price Range: $178 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Philadelphia Airport Hotel 3.5*
Number of rooms: 349
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Also Known As:
Renaissance Philadelphia Airport Hotel Philadelphia
Philadelphia Renaissance
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Philadelphia Airport Hotel staff and other travellers.
9 questions
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Questions? Get answers from Renaissance Philadelphia Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor away from airport!!”
davidb681, 5 Apr 2017 | Read review
“Try to get a balcony room, I didn't even realize that was a option, but it looked nice.”
amorgan0315, 27 Mar 2017 | Read review
“The 12th floor coincerge room for business people has coffee, light breakfast, newspapers, tv, and business center.”
PostKC, 27 Mar 2017 | Read review
“None are good considering their poor housekeeping.”
640ronw, 11 Mar 2017 | Read review
“Away from noisy elevators is easy to do”
956kristieh, 18 Feb 2017 | Read review
5 of 5
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US$159* /night
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Prices are for 1 room, 2 adults
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