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Residence Inn by Marriott West Orange

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Residence Inn by Marriott West Orange
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238 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Oneonta, New York
Reviewed 16 November 2016

This hotel was recommended by the people whose wedding we were attending. My wife and I were very happy with the size of the suite, with a large bed in one room, and a large kitchen/living room as the other room. This included a full refrigerator and stove. The staff was very friendly and helpful. And we were surprised by...

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Helpful?
1Thank 546happytraveler
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Thank you for taking the time to let the traveling public know of your experience. We are so pleased you enjoyed the hotel and thank you for your business.

Honolulu
Reviewed 5 November 2016

A drive through elegant wrought iron gates down the winding driveway leads to what looks like an elegant manse. And, inside the cozy decor, complete with hearth room/fireplace makes one feel at home. Rooms are all suites with full-sized refrigerator and dishwasher. Clean. Comfortable, but a tad soft, bed. Solid WiFi included. Bathrooms had separate dressing area and bath for...

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Helpful?
1Thank Douglas W S
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Wow, your review made my day! Thank you so much for letting the traveling public know about your stay and our very special Residence Inn. We are so pleased you enjoyed it. Thank you for your business and we hope you will visit us again soon.

Reviewed 17 October 2016 via mobile

We booked a room at the Residence Inn since we were attending a wedding at The Manor in West Orange. Very convenient, just a walk across the parking lot to get to the venue. The room was clean and comfortable, with a king size bed and sleeper sofa in the sitting area. Kitchen had a full size fridge and dishwasher...

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1Thank Nancy B
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Thank you for your wonderful review of our hotel and services. We truly appreciate the effort to let others know of your experience. We are thrilled you enjoyed the hotel. Thank you for your business.

Rockland, Maine
Reviewed 17 October 2016

Staff nice, Room good but noise from hall was excessive. When we checked in, were asked what time we wanted room service. Not only did not come at the time specified (9AM), had to call later in the afternoon as it appeared they had forgotten us. Breakfast was good but not great. There was a wedding going on that weekend...

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Helpful?
Thank kathy m
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Thank you for letting us know about the issue of not getting service when you wanted. We truly uses these as teachable moments that enable us to improve our service for all future guests. I apologize for the noise issue. We have a no tolerance policy for parties and disturbance and I am truly sorry you were disturbed. Thank you...

West Orange, New Jersey
Reviewed 9 October 2016

Friendly staff though bellhop to help bring luggage to room never appeared. Bathroom in 308 has a clunky ceiling fan that was really loud with a friendly spider dropping down from it to meet some other small insect on the floor. Breakfast was great but sausage patties are overcooked, hard but still taste good. Just orange marmalade? No other jam?...

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Helpful?
Thank elaineonion
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Thank you for taking the time to let us know how your stay went. I apologize about the noisy fan and thank you for letting us know so we can take care of it for a future guest. I also want to thank you for your insight on breakfast, we do have three kinds of jam, and if out they...

Morristown, New Jersey
Reviewed 7 October 2016 via mobile

My husband and I got married at The Manor last month and we and our guests stayed at the Residence Inn for two nights and we cannot say enough great things about the hotel and staff. From the very beginning Kimberly Todd (manager) made the wedding block process easy breezy and stress-free. She was extremely attentive to my emails and...

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Helpful?
Thank LorenMagnani
Rob F, Guest Relations Manager at Residence Inn by Marriott West Orange, responded to this review

I'm extremely happy to hear that Kim and the hotel's staff made everything easy and stress free for you and your now husband on a big day for you! I will share your feedback with Kim, Pilar and the rest of the staff at the hotel. Thank you for your kind words.

Reviewed 6 October 2016

The staff is very friendly and helpful. The common areas of the hotel are very nice and well maintained, the rooms are getting tired and need a refresh. The Wifi signal was very week in my room which was on the first floor.

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Helpful?
Thank Criss F
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Dear Chriss, We are so sorry that you had an issue with our Wi-Fi signal. We actually added equipment and bandwidth this year so our guest would have a seamless connectivity. Thank you for letting us know so we can look into it. Thank you for your kind comments regarding our staff and public spaces and want you to know...

Massachusetts
Reviewed 28 September 2016

This hotel is amazing from the minute you drive through the elegant wrought iron gates and enter the winding driveway through the landscaped grounds. As you enter the building, it looks like an elegant mansion. The rooms are beautiful, the staff (especially Pilar and the front desk staff) were accommodating and welcoming. At night, there is complimentary wine, beer and...

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Helpful?
Thank AmyChemQueen
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Wow, your review made my day! Thank you so much for taking the time and for mentioning Pilar by name. I can not wait to show her this! We are so happy you enjoyed the hotel facilities and our service. Thank you for your business.

Albany, NY
Reviewed 27 September 2016 via mobile

Beautiful hotel with gorgeous grounds. Lots of benefits while staying here, including a free light dinner fresh off the grill, wine/beer and a great hot breakfast that included iced coffee! Great to have extra space when staying for a while and you get that with these suites. The staff was extremely friendly and professional.

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Helpful?
Thank FunseekerAlbany_NY
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Thank you so much for your wonderful review of our hotel and staff. We truly appreciate the effort to let the traveling public know of your experience. We are so happy you enjoyed it. Thank you for your business and come back and see us again soon.

New Jersey
Reviewed 29 August 2016

Stayed for several nights. Noise level high on weekend as a result of teenage birthday party. Full breakfast good not great. Rooms are comfortable for several night stay. Easy access to Verona, Montclair.

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Helpful?
Thank pilgrim672015
Lori H, General Manager at Residence Inn by Marriott West Orange, responded to this review

Thank you for letting us know how your stay went. I apologize that you were disturbed by inconsiderate guests. We have a strict no party policy in our rooms so that does not happen and I am so sorry we failed to rectify this before it disturbed you. Thank you for your business and for letting others know of your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn by Marriott West Orange is an ideal choice among hotels in West Orange, NJ for business and leisure travel. We offer a comfortable home away from home, centrally located in the heart of West Orange and near many area attractions including Montclair State University and Wellmont Theater. Our West Orange, NY hotel is pet friendly and is an all-suite hotel boasting unique design and decor. We make it easy for guests to relax while traveling for work or pleasure, offering cozy guest suites and many enjoyable public spaces. When you stay with us at Residence Inn by Marriott West Orange, you will be able to sleep, work, and entertain in your suite and have productive experiences in the public areas of our hotel. We provide you with complimentary Wi-Fi, ergonomic work areas, and a daily free hot breakfast to start your day the right way. ... more   less 

Additional Information about Residence Inn by Marriott West Orange

Address: 107 Prospect Avenue, West Orange, NJ 07052
Region: United States > New Jersey > West Orange
Price Range: $261 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott West Orange 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn West Orange Hotel West Orange
West Orange Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn by Marriott West Orange staff and other travellers.
3 questions
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so. California
Little Falls, New Jersey
over a year ago

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Questions? Get answers from Residence Inn by Marriott West Orange staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the second floor near the front. It can be a long walk to rooms in the back of the hotel. there may be parking near those rooms.”
soundsource, 1 Dec 2016 | Read review
“All the rooms seem good and suites are damn nice.”
elaineonion, 9 Oct 2016 | Read review
“Not a hotel with a view”
YolandaC214, 28 Jun 2016 | Read review
“We had a room facing the north side was perfect .”
4nathanz, 17 May 2016 | Read review
“All rooms seemed to be quite quiet even though this property is on a busy street.”
397TrishA, 10 Apr 2016 | Read review
5 of 5