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BEST WESTERN Turtle Brook Inn

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162 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Greenfield, Massachusetts
Reviewed 22 April 2015

We were looking for a hotel close to a venue where we had tickets to a concert. We picked the hotel based on location and when we arrived we were pleasantly surprised. The area around the hotel was very nice with a beautiful zoo across the street. This would be a great location the families.

Review collected in partnership with Best Western
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Helpful?
Thank chardina
TBI555, General Manager at BEST WESTERN Turtle Brook Inn, responded to this review

Dear Chardina, Thank You for your review. We really appreciate it.

Monument, Colorado
Reviewed 21 April 2015

The Turtle Brook Inn was a convenient location price was right. We found it to be charming and pleasant. We had no problems, great bed and bedding, great service and everything we saw was clean. We'd be happy to stay there again and would love to go across the street to the Zoo, too. Breakfast was standard "free" breakfast with...

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Helpful?
Thank Donna D
TBI555, General Manager at BEST WESTERN Turtle Brook Inn, responded to this review

Dear Donna D , Thank You for your kind words about our hotel.

Cleveland, Ohio
Reviewed 15 April 2015 via mobile

As soon as I saw the front doors to the lobby i knew this wasn't going to be good. I walked in and the carpets are very old and trashed. The place looks and smells old. The guy at the front desk was pretty nice though. I get in my room and there is stuff all over my carpet. It...

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Helpful?
Thank tomh099
TBI555, General Manager at BEST WESTERN Turtle Brook Inn, responded to this review

Dear Tom 099 , Sorry your were so unhappy with your room. Not sure what was all over your room carpet. We did find the noisy bathroom fan and it was repaired. Not sure about the trashed carpets.By the waty the heat and cooling room unit in the room is an LG manufactured in 2008.

Reviewed 22 March 2015

Had an overall good stay. from Tampa, Fl had to use the heat alot and it worked average to good. seemed to work better if we tuned it off when we were out. The housekeeping staff was in need of training in customer service and follow-up. they ere very friendly though. They just never brought you what you asked for,...

Review collected in partnership with Best Western
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Thank 418karlk
Pine Beach, New Jersey
Reviewed 19 February 2015

Great service, clean rooms, nice location and rates. We pick this Best Western, in particular, because of the proximity to the person that we need to visit and assist with transportation, who presently lives in a rehabilitation facility.

Review collected in partnership with Best Western
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Thank jeanettegold
Reviewed 18 February 2015

I've stayed here 3 times, once when I had surgery early in the morning and twice when a friend needed surgery. The staff is always gracious and helpful. The rooms are clean. Twice I was there in the morning after a snowfall and the staff cleaned off the car, most recently with a leaf blower.

Review collected in partnership with Best Western
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Thank Judith B
N Billerica, United States
Reviewed 23 January 2015

I have been using the Tuttlebrook Best Western for over 10 years on business trips .I have gotten to know the management and find them friendly the rooms clean and always being updated I would recommend this Bestwestern to anyone

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Thank Edward S
Irvington, United States
Reviewed 13 January 2015

My stay at this hotel would have been better if their high speed internet worked at least 1 day during my stay there. The high speed internet did'nt work at all. The breakfast was good the run was confty.

Review collected in partnership with Best Western
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Thank Tahtiyana K
Poughkeepsie
Reviewed 6 January 2015

I was not impressed by the outside appearance. My boyfriend asked me who recommended this hotel by just seeing the outside. I replied that the rate was reasonable for New year eve. I was pleasantly surprise when I walked into the lobby. It was clean and nice. The room was clean and nice. There was no odor. There was bottle...

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Thank Veronie A
Spokane Washington, United States
Reviewed 6 January 2015

My Daughter and I stayed at the property because it was close to Seton Hall and they offered a Seton Hall discount. When we opened the door to the room the it was simply alarming. I offered my daughter to move to another hotel, we stuck it out. The bathroom was very dirty...paint peeling, stains, tub was painted. towel rack...

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Thank Chris G

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just 17 miles from New York City and close to all the exciting West Orange attractions, the BEST WESTERN Turtle Brook Inn offers friendly customer service, exceptional amenities and affordable rates for visitors staying in West Orange, New Jersey. Staying at this charming West Orange, New Jersey hotel means that you'll receive excellent customer service, cozy accommodations and affordable rates, in addition to easy access to key area attractions. The Turtle Back Zoo, Edison National Historic, South Mountain Recreation Complex, Codey Arena, St. Barnabas Hospital, Manor Restaurant, Prudential Center and New Meadowlands Stadium are all just a short drive away. Guests also have the option of taking a short day trip into New York City, just 17 miles away, to visit world famous sites. Seton Hall and Rutgers University are also close by the hotel, which makes the BEST WESTERN Turtle Brook Inn the perfect place to stay while visiting students or exploring campuses. Guests of the BEST WESTERN Turtle Brook Inn will find that each recently renovated guest room comes complete with all the comforts of home, including pillow top mattresses, cable satellite television with HBO® and free high-speed Internet access. Other amenities at this West Orange hotel also include a fitness center, complimentary continental breakfast each morning, guest laundry and an on-site coffee shop. Corporate guests traveling to the BEST WESTERN Turtle Brook Inn will also appreciate the convenience of this West Orange hotel's business services and close proximity to area businesses, including Merck, Prudential, ADP and AT&T. Ready for an unforgettable and fun-filled vacation in West Orange, New Jersey? ... more   less 

Additional Information about BEST WESTERN Turtle Brook Inn

Address: 555 Northfield Ave, West Orange, NJ 07052-2426
Region: United States > New Jersey > West Orange
Price Range: $183 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Turtle Brook Inn 3*
Number of rooms: 56
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Also Known As:
Best Western Turtle Brook Hotel West Orange
Best Western West Orange
West Orange Best Western
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room NOT facing Northfield Avenue”
NanTanner, 22 Feb 2017 | Read review
“The hotel is on a main road so ask for a room at the back.”
allanm337, 30 Sep 2016 | Read review
“choose the 200 level floors but also choose the end as anything that happens in between is in your ears”
888anthonyk, 5 Jul 2016 | Read review
“The pizza place on the corner is good.”
CaryC1968, 15 May 2016 | Read review
“The back side of the hotel would avoid the street noise in the morning due to the morning commute.”
3kids2kauai, 16 Apr 2016 | Read review
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