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Good location, friendly staff, clean and comfortable room, short in bathroom amenities. Restaurant service is good but food quality and variety is only so so. The heater thermostat didn’t adjust the temperature! It seems heat was controlled Centrally.
It's similar to all other Courtyards visited in the past. The rooms could use updating and maybe a little comfort added to the beds but still a decent nights sleep. The hotel was clean and the front desk staff was super nice. They had cookies...More
Thank April M
Response from Howard S, General Manager at Courtyard West OrangeResponded 5 March 2018
Dear April M,
Thank you for your review. It is always appreciated when a guest takes the time to let us know how we are doing. We hope to see you again on your next visit to the area.
I have stayed a couple of times at this Marriott Courtyard on business. The hotel itself is consistent with Marriott Courtyard standards (if you've stayed in one, you've stayed in them all). The rooms were nicely appointed with the usual desk, couch and bed. The...More
Response from Howard S, General Manager at Courtyard West OrangeResponded 22 February 2018
Thank you for your review. While there may be limited options within walking distance, there are a good number of restaurants that are a short drive, or cab/Uber, away from the hotel. We have a very substantial list at our front desk. The...More
The front desk personnel were very helpful and our room was lovely. However, the patrons across the hall from us were noisy and quite frankly rude. For the duration of our stay, their door would constantly slam, they would yell, and generally were a disturbance....More
1 Thank gmarie3
Response from Howard S, General Manager at Courtyard West OrangeResponded 2 February 2018
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to...More
It’s been a while since I left a review that was less than perfect. But this had to be said.
I stayed in the hotel on the night of 22 Dec 2017. I was in town with my wife and daughter visiting my wife’s family....More
1 Thank TheRoomReporter
Response from Howard S, General Manager at Courtyard West OrangeResponded 10 January 2018
Thank you for your review. I am sorry that your stay was anything less than satisfying. We will definitely look into your comments and will do our best to rectify the situation. We appreciate you bringing this to our attention and hope that...More