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Courtyard West Orange

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Traveller (11)
Room & Suite (20)
Dining (4)
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Overview
  • Excellent24%
  • Very good39%
  • Average24%
  • Poor6%
  • Terrible7%
Travellers talk about
“seton hall”(5 reviews)
“panera bread”(5 reviews)
“room was clean”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
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Additional information
Offers from Courtyard West Orange
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
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56
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1 - 5 of 229 reviews
Reviewed 1 week ago via mobile

Good hotel, friendly staff. Breakfast (not included) was good and filling but expensive, the breakfast staff on 6/9 that opened was hard working and pleasant. Weird to not have did Wi-Fi. Plenty of parking. I don't recommend the pull out, it is not comfortable at...More

Thank Kim N
Reviewed 2 weeks ago via mobile

This was a nice stop on our way north. The staff were wonderfully helpful and friendly. Lorraine actually walked me to my car after 10 to retrieve a suitcase after I mentioned I was a little hesitant about going into the parking lot that late!...More

Thank Barbara B
Response from Howard S, General Manager at Courtyard West OrangeResponded 2 weeks ago

Dear Barbara B, Thank you so much for your review! We always appreciate it when guests take the time to let us know how we are doing. I will definitely let Lorraine know you mentioned her. Thanks for letting us about her great customer service....More

Reviewed 2 weeks ago

Ended up at this property after flight cancellation in Newark. Really needed a good night's sleep after a long day of international travel and waiting around the Newark airport. Unfortunately, this hotel uses some sort of sensor to control the air conditioning in the room....More

Thank HeidiKenton
Response from Howard S, General Manager at Courtyard West OrangeResponded 2 weeks ago

Dear HeidiKenton, Thank you for your review. We are truly sorry that your experience was less than stellar. I can understand how frustrating this must have been. We also should have supplied you with a better explanation of how the system works. At this time...More

Reviewed May 5, 2018 via mobile

This hotel is a bit pricier, but it is worth it. Rooms are super cozy, and instead of the stale hotel breakfasts, a Starbucks bar serves great coffees, drinks at night and superfood breakfast. The staff is super friendly and very efficient. The place is...More

1  Thank Silemi2013
Response from Howard S, General Manager at Courtyard West OrangeResponded May 6, 2018

Dear Silemi2013, Thank you so much for your review! We are always appreciative when guests take the time to let us know how we are doing. We hope to see you on your next visit to the area.

Reviewed March 22, 2018 via mobile

Good location, friendly staff, clean and comfortable room, short in bathroom amenities. Restaurant service is good but food quality and variety is only so so. The heater thermostat didn’t adjust the temperature! It seems heat was controlled Centrally.

Thank Mohsen M
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$181 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (20)
Dining (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
pennepasta
August 20, 2017|
AnswerShow all 2 answers
Response from Jae B | Reviewed this property |
Check out is 12 noon and check in is 3pm I think
1
Vote
Kaytlyn T
July 12, 2017|
Answer
Response from Howard S | Property representative |
You must be 21 years of age to check in. You must also present a valid picture ID and a valid credit card.
0
Votes
cotomom
June 3, 2017|
AnswerShow all 4 answers
Response from Howard S | Property representative |
Dear cotomom, we do not offer a concierge lounge. also, we do not offer free breakfast. Courtyards offer the Bistro which is open for both breakfast and dinner.
0
Votes
Room Tips
"Rooms have controls on a/c. Don't stay here if you need a cool room."
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"Room 263 near the elevator:convenient but it shared a wall with the stairs. Noisy with guests thumping up..."
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"Some rooms had patios. Ours was on the ground floor, side of the hotel and did not."
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"Get a room facing Prospect Avenue."
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