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Quality Inn & Suites

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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Quality Inn & Suites
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140 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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Reviewed 5 days ago NEWvia mobile

Disappointing! Appeared clean and staff was good! Breakfast selections slim and so-so. NO ADA ENTRANCE - UNHEARD OF IN 2017! Hard for regular folks with luggage! Bathroom fixtures and wallpaper need replacement!

Thank Larry M
Milford, Iowa, United States
Reviewed 29 November 2016

We have stayed here two years in a row as we travel to Arizona from Iowa. The beds are very comfortable and the TV in a new flatscreen. There is a comfortable chair to sit in to watch Tv. Nice warm breakfast.

1Thank Bonnie Garth N
About Hotel's Favourite Review
Management174, Manager at Quality Inn & Suites, responded to this review

Dear Bonnie Garth, I would first like to thank you for your patronage to our Grants Quality Inn & Suites. I would like to thank you for also taking the time to give us a review. I am pleased to read that you have such a wonderful experience, we want all of our new and returning guests to have the...

Reviewed 1 week ago

My son (18 yrs old) was traveling from South Georgia to California and needed to stop over night. The clerk I spoke to (Samantha) to set up this hotel for my son was SUPER HELPFUL!!! She went out of her way to help us so he didn't have to sleep in his car! THANK YOU SAMANTHA!!! :)

Thank Tammi L
Westcliffe, Colorado
Reviewed 2 weeks ago

I've stayed here before and have not had any problems The service at the front desk is fine The hotel has been around awhile but the rooms are clean. The only major drawback is not having enough plugin for the laptop and phone. The rates are good.

Thank maninthewoods
Montrose, Colorado
Reviewed 3 weeks ago

We stayed here for the night after a vehicle breakdown. We had two dogs and were welcomed. Rooms were clean and quiet and the breakfast was a bonus. Staff was helpful. Good location near restaurants. We'd be back.

Thank Mike9922
Inver Grove Heights, Minnesota
Reviewed 4 weeks ago

Friendly, efficient check in. Room wasn't the cleanest, meaning we found a few items (beer bottle top, plastic wrapper etc.) left by previous guests that should have been caught by cleaning staff. TV remote seemed dirty since keys were sticky. Room was noisy. It seemed as if the walls and ceiling were paper thin. Free wifi did not have a...

Thank Ruby W
Raton, New Mexico
Reviewed 11 March 2017 via mobile

Stayed here twice in March 2017. Had a king room the first time and two queens the second. I feel like this hotel is probably worth $70 to $80 per night. I had stayed at the Holiday Inn Express about a year ago and felt like it was not worth the $120 per night price tag, so I decided to...

Reviewed 4 March 2017 via mobile

I spent a night at this property recently on my way through on I-40. The motel is conveniently located off the interstate but is the furthest from the interstate in the row of motels. Check in was quick and efficient. I had a king suite -- the room was very spacious but seemed to be dated with the exception of...

Thank Drjohann
Lapeer, Michigan
Reviewed 18 November 2016

Very clean and a good bed. The most important things ever about a hotel room Pet friendly. Other reviewers have noted that the hotel was dated but we seemed to have been in a refurbished room. Pool was closed which would have been awful if traveling with kids.

Thank Peggy H
Hemet, California
Reviewed 16 October 2016 via mobile

This quality inns and suites location has very nice and large rooms. But the overall housekeeping seems to be lacking since there were two new employees alone at the front desk trying to distribute the complementary hot breakfast as well as the housekeeping assignments. Our room had loose hairs on the bathroom floor and on some of the towels. One...

Thank almahaffey
Management174, Manager at Quality Inn & Suites, responded to this review

Dear almahaffey, I want to thank you for taking the time to give our property a review. We value all of customer feedback as it helps us to better improve our service that we provide for all of our new and returning customers. I would like to apologize that your most recent stay with us did not meet your expectations....

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Management photos: Courtesy of the property manager

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Business Centre/Function Rooms (3)
Pool/Beach Area (1)
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14/05/2017 15/05/2017
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  • Pool
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 1496 E Santa Fe Ave, Grants, NM 87020-4008 (Formerly Holiday Inn Express)
Region: United States > New Mexico > Grants
Price Range: $109 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 58
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Also Known As:
Quality Inn And Suites
Quality Hotel Grants
Holiday Inn Grants
Grants Holiday Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor might be better so you don't hear people walking above you.”
735rubyw, 3 Apr 2017 | Read review
“Don't get room 203!”
919lindaw, 9 Oct 2016 | Read review
“Stay away from the first floor near the laundry room, you can hear them in the early morning hours.”
131sherryg, 2 Sep 2016 | Read review
“Ask for rooms away from Santa Fe avenue to minimize any road noise”
ShirleyMike32973, 10 Jul 2016 | Read review
“request first floor if you have issues with stairs!”
864DavidW864, 27 Jun 2016 | Read review
5 of 5
US$72* /night
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