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2018-02-04 2018-02-05
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    TownePlace Suites Jacksonville Butler Boulevard

    4801 Lenoir Ave, Jacksonville, FL 32216-6015
    +1 855-821-4553
    Hotel website
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    2018-02-04 2018-02-05
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    Savings alert: 15% below average rate

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    Traveller (66)
    Room & Suite (39)
    Dining (9)
    • Excellent42%
    • Very good30%
    • Average13%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “front desk” (30 reviews)
    “sized fridge” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (208)
    Traveller rating
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    Time of year

    1 - 5 of 203 reviews

    Reviewed 3 weeks ago

    I travel to Jax for business often and always try to stay in the group of Hotels off Butler. I stayed there Dec. 19-21 for business and this was my first time in TownePlace and loved it. I stayed in the King Suite and loved...More

    Thank Danielle M
    Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 2 weeks ago

    Hey! Thank you so much for the awesome review. We really enjoyed having you stay with us, and we look forward to seeing you again. I will let Quinetta know you recognized her great work. Happy New Year! Jim Forney General Manager TownePlace Suites

    Reviewed 4 weeks ago via mobile

    We came to Jacksonville, FL for medical reazons. My daughter would be at the Mayo Clinic for a month then she would join me for 3 months at the TownePlace Suites. The staff was warm and friebdly. The room was clean & always freshly stocked...More

    1  Thank Tammy B
    Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 4 weeks ago

    Good morning Tammy B. Thank you so much for the awesome 5 STAR review! We are very happy to hear you had a pleasant stay with us. Best wishes for you and your daughter in 2018. It was a pleasure having you as our guests,...More

    Reviewed 5 weeks ago via mobile

    The title pretty much sums up my stay. The bathroom tub looks like it came out of a 20 year old trailer. I would be embarrassed if I were the owner of this hotel letting guests stay in rooms where the tubs look like that....More

    Thank PAB111111
    Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 4 weeks ago

    Good day and thank you for your candid feedback. I couldn't agree with you more...the tub in your room needs some major TLC. Thankfully, the hotel is under new management, and we are already in the process of getting that tub replaced. I am so...More

    Reviewed 29 November 2017 via mobile

    Was contact by housekeeping night before to change rooms to a double room suite to due to a plumbing issue. Upon arrival the hot water wasn’t working and the hotel was sold out. So was the actual issue the plumbing or they wanted to get...More

    Thank AF5612
    Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 1 December 2017

    Good day and thank you for taking a moment to share feedback about your recent stay with us. I am sorry to hear you did not have a good stay. Marriott values you as a Rewards Members, so please allow me to clarify a few...More

    Reviewed 19 October 2017

    The location and room were great, and their breakfast is outstanding...but the best was the front desk service. Our cat began having seizures when we reached our room after check in. I called the front desk and Steve quickly found the information for the closest...More

    Thank l0rraine2017
    Response from Jim F, General Manager at TownePlace Suites Jacksonville Butler BoulevardResponded 23 October 2017

    Good day to you and your awesome cat! I am very glad to hear your furry friend is ok and that you had a pleasant stay with us. Hopefully, you will not have any more emergencies during your current travels. It was a pleasure having...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    • Price range
    • US$109 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Hotels.com, Orbitz, Travelocity, getaroom.com, Priceline, Cancelon and TripOnline SA so you can book your TownePlace Suites Jacksonville Butler Boulevard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel Jacksonville ,
    • Towneplace Suites Jacksonville
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    Traveller (66)
    Room & Suite (39)
    Dining (9)
    Pool & Beach (1)
    Hotel & Grounds (40)
    Bathroom (6)
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    Ask a question
    Questions & Answers
    Adriana P
    11 September 2017|
    Response from Jim F | Property representative |
    Please call the hotel at 904-296-1661 and ask for Carrie. Thank you!
    Room Tips
    "hotel is pet friendly we would not know it until we saw someone walking her dog. So this maybe a plus to..."
    Read review
    "Not 207, Maybe pick a room in a different hotel"
    Read review
    "It given an upper level room take it the elevators a pretty Big there is room for 5 or more with bags"
    Read review
    "Off the busy streets so all rooms seemed to be quiet."
    Read review
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