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Absolute worst hotel we have EVER stayed in! Slept in our clothes on the bed! Stunk and was down right GROSS! Room was non smoking but there was an ashtray and it stunk to high heaven! Ask to move and got another stinky room. Asked...More
A friend and I had to come to Jax last minute on business. We grabbed this hotel as it was one of the only ones with a vacancy.
We checked in, front desk clerk was friendly. We walked into our room and were both in...More
The first room I walked into smelled of smoke or worse. The second was still musty but I didn't want to fuss as I was tired after a 5 hour drive. I didn't know where to put my bag down because everything looked and was...More
Very small room not that clean the walls and carpet were dirty the housekeepers do not do a very good job. They do not have good customer service. Only one person which was a older lady she was kind but everyone else has attitudes and...More
Response from htinnjax, Front Office Manager at Hometown Inn & Suites
We are very sorry you had a bad experience with our hotel, rest assure we will take the time to address the front desk staff as well as the housekeeping staff about the issues you stated in your review. We can only hope we'll have...More
They gave the the key to someone else's room.. the elevator smelled really bad.. the room had a weird mint like smell..
I would definitely not recommend staying there, spend a few extra dollars and get something better