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2018-01-29 2018-01-30
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    Jacksonville Plaza Hotel & Suites

    14585 Duval Rd, Jacksonville, FL 32218-2494
    +1 844-323-9733
    Hotel website
    Lowest prices for your stay
    2018-01-29 2018-01-30
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    Traveller (103)
    Room & Suite (100)
    Dining (3)
    • Excellent32%
    • Very good35%
    • Average20%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “room was clean” (57 reviews)
    “bagels” (39 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Shuttle Bus Service
    2.0 Star Hotel
    All hotel details
    Offers from Jacksonville Plaza Hotel & Suites
    Special Offer: 2 miles to the Airport! ✈
    Hotel packages
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (640)
    Traveller rating
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    1 - 5 of 611 reviews

    Reviewed 1 week ago via mobile

    After a 12 hour drive, we were definitely ready to stop and not picky when exhausted. May we should have been... Beware...Sign outside wasn't lit so we passed it by a couple times. First I will say the gentleman at the front desk was very...More

    Thank Wicked W
    Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 1 week ago

    Dear Wicked W, Thank you for taking your time to submit your review. It is unfortunate to hear that you were not satisfied with your stay. We work hard to provide clean and comfortable rooms with excellent customer service, so this does displease us. Based...More

    Hotel's Favourite
    Reviewed 7 March 2017

    we only stayed one night...arrived at midnight - make reservations ahead of time - cruise folks, buy the shuttle package through them, you can park your car there also for the duration of your cruise. nice and clean. Not real big but only needed a...More

    2  Thank donbon1997
    Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 13 March 2017

    Dear donbon1997, We very much appreciate you taking the time to write such a great review! We are pleased to hear that not only did you enjoy your stay with us, but that recognized the the cleanliness of our rooms and the great cruise package...More

    Reviewed 1 week ago

    Arrived at 10:30 during winter storms and 33 degree weather. Heat lasted 10 minutes and wouldn't come back on. Tried 2 more rooms... same problem. Desk clerk tried a breaker switch but didn't fix the problem. She then gave us extra blankets. Tried to use...More

    Thank bedsores
    Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 1 week ago

    Dear bedsores, We appreciate your feedback. During the change of the weather being that it is mostly hot here in Florida, when its get cold as you mentioned the a/c units does take time to warm up more than usual. But when you changed rooms...More

    Reviewed 2 weeks ago

    A nice place for a short stay. Overall, the accommodations are average and the funishings could use some updating. The breakfast provided is standard for these hotels. Is very convenient to Jacksonville airport, with many restaurants nearby.

    Thank johnbD4761JH
    Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 1 week ago

    Dear johnD4761JH, We appreciate your feedback, we are constantly doing what we can to add and update our hotel. Thank you once more and hope to see you again here at the Jacksonville Plaza Hotel.

    Reviewed 2 weeks ago

    For nearly $86, this was a poor choice. Very dated room and poor breakfast. Noisy as hell above our room also. We called the front desk at 11:30 and were told they would look int it. Never heard from them again. Great example of poor...More

    Thank Foodcritic11_11_11
    Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 2 weeks ago

    Dear Foodcritic11_11_11, We thank you for your feedback! We offer continental breakfast which consists of variety of cereal, oatmeal, yogurt, danishes, muffins, bagels, bananas, juice, and coffee. Which is actually considered as a deluxe continental. We are always happy in addressing any noise complaints and...More

    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Multilingual Staff
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$72 - US$90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Jacksonville
    • #45 Business Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Priceline, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Jacksonville Plaza Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Jacksonville Plaza Hotel And Suites ,
    • Jacksonville Plaza Hotel Jacksonville
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    Traveller (103)
    Room & Suite (100)
    Dining (3)
    Hotel & Grounds (117)
    Business Centre & Event Rooms (26)
    Bathroom (14)
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    Ask a question
    Questions & Answers
    4 September 2016|
    AnswerShow all 8 answers
    Response from Renee G | Property representative |
    Yes. If you book directly with us either by phone or on our website, it will include 5 days of free parking. Any additional nights will be $5.00 per night.
    18 May 2016|
    AnswerShow all 4 answers
    Response from Renee G | Property representative |
    We offer sail and save package that includes parking for one vehicle for the duration of the cruise and two round trip shuttle vouchers. Otherwise if the package is not purchased the shuttle vouchers to the port cost $20... More
    Janice l
    27 April 2016|
    AnswerShow all 5 answers
    Response from LeRoy S | Reviewed this property |
    I am sorry to hear that you had such an experience. I never lost anything while staying there and have left my computer and other valuables in the room while out all day. I checked out one day and was leaving town and left... More
    Room Tips
    "Go somewhere else."
    Read review
    "Please don't stay here"
    Read review
    "as for one of the renovated rooms"
    Read review
    "Try to get a ground floor. Or don't wait too late to request to be moved to another room. Desk clerks was..."
    Read review
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