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Jacksonville Plaza Hotel & Suites

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Traveller (103)
Room & Suite (117)
Dining (3)
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Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“room was clean”(57 reviews)
“bagels”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2 Star Hotel
All hotel details
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Offers from Jacksonville Plaza Hotel & Suites
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (646)
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Traveller rating
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55
36
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201
198
127
55
36
Show reviews that mention
All reviewscontinental breakfastroom was cleanbagelscruise portairport shuttlerooms are smallshuttle servicewaffle housefree shuttlefridge and microwavecruise packageneeded a place to stayparking lotstaff was friendlyrestaurants and shoppingcoffee makerthe breakfast area
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141 - 145 of 617 reviews
Reviewed May 21, 2016 via mobile

This motel looks cute on the outside, has good parking, and 3 floors. The vending machine is well stocked. The bed and room were clean. The a/c was not on when we entered our 3rd floor room (not uncommon, but it only took a couple...More

Thank AllieH09
Reviewed May 12, 2016 via mobile

I'll admit was a bit concerned when I booked........However my wife and I were pleasantly surprised. Excellent staff and clean rooms. Rooms are of nice size comfy clean beds and linens. No wonder they were trip advisor awarded last year. Only draw back is small...More

Thank Donald T
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded May 26, 2016

Thank you for taking the time to review us Donald T, We are happy to hear that your concerns were put to rest and that overall you and your wife were satisfied with your stay! We look forward to accommodating you and your family in...More

Reviewed April 28, 2016

Room was clean and comfy beds, close to airport with free shuttle. Free breakfast was just ok...cereal, juice, bagels, muffins, tea & coffee.....not very much seating though. Return shuttle to airport was busy due to cruise ship pax. Reception staff were pleasant.More

Thank 00GMF
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded May 3, 2016

Thank you for your valuable feedback, Gwlenys F . We greatly appreciate your response in order for us to continually improve our service for our guests. We are always open to suggestions and are currently in the midst of improving and refreshing. We hope that...More

Reviewed April 23, 2016

This is the second time we've stay here. We arrived late for a quick overnight stay on a road trip up the coast. The staff was friendly and very helpful; the room clean and comfortable. The breakfast a a bit lacking in my opinion but...More

Thank josepette82local
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded May 3, 2016

Thank you josepette82local for your wonderful review, We greatly appreciate it! It is a pleasure to read that you slept well and have enjoyed your stay with us time and time again! Your loyalty means so much to us. We hope to have you with...More

Reviewed April 23, 2016

room was dirty. they did come vacuum, but bed was not clean. and then I left a good blouse there, when we got back after the cruise I assumed it would be there in lost and found. was not. apparently stolen by the maid or...More

Thank Janice l
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded May 3, 2016

We apologize for a delayed response, we have thoroughly looked into this matter regarding your blouse that might have been left in the room you stayed in. Meaning we have a few bins of clothes that have been left in the rooms that we have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
Details
Price range
US$74 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
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Traveller (103)
Room & Suite (117)
Dining (3)
Amenities (26)
Questions & Answers
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LisaA1980
April 18, 2018|
AnswerShow all 4 answers
Response from Laura W | Reviewed this property |
Just average size.
0
Votes
judithstruck
September 4, 2016|
AnswerShow all 8 answers
Response from Renee G | Property representative |
Yes. If you book directly with us either by phone or on our website, it will include 5 days of free parking. Any additional nights will be $5.00 per night.
1
Vote
arulsatch
May 18, 2016|
AnswerShow all 4 answers
Response from Renee G | Property representative |
We offer sail and save package that includes parking for one vehicle for the duration of the cruise and two round trip shuttle vouchers. Otherwise if the package is not purchased the shuttle vouchers to the port cost $20... More
1
Vote
Room Tips
"Go somewhere else."
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"Please don't stay here"
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"as for one of the renovated rooms"
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"Try to get a ground floor. Or don't wait too late to request to be moved to another room. Desk clerks was..."
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