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Hyatt Regency Jacksonville Riverfront

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Hyatt Regency Jacksonville Riverfront
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2,258 Reviews from our TripAdvisor Community

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Showing 2,219: English reviews
Cuenca, Ecuador
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed yesterday NEW

I spent two nights at the hotel with a beautiful river view room. We were able to slid open our glass door to a "French Balcony". That means is just a strong rail across the door area and no balcony to step out onto. It did allow you to enjoy the remarkable river view and city night lights! A good... More 

Helpful?
Thank travelwithpeggy
Carrollton, Virginia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

Great hotel, we didnt spend much time as we got in around 9 and left after breakfast. The staff was very nice and the hotel was clean and quiet. The Regency club level was under construction but we had a nice view and a nice room.

Helpful?
Thank LTSchall
Rocky Mount, North Carolina
1 review
Reviewed 3 days ago NEW

From the spectacular riverside view with the beautiful bridge. To the incredible genuine service ! This is by far the best hotel stay my children and i have enjoyed in a while! Thank you and special thanks to Brianna !

Review collected in partnership with Hyatt Hotels

Helpful?
Thank tracyhF6879OJ
Kerrville, Texas
Level Contributor
146 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 5 days ago NEW

The Marines were holding their BALL and they became loud, rowdy and drunk on a terrace that was adjacent to our room. I love Marines, but this was a bit much. They finally quieted down, and I got to sleep, only to be awakened by an alarm at 2 AM. People were running up and down the hall yelling that... More 

Helpful?
Thank Cowgirl10_10
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

This hotel was absolutely amazing. Very kind friendly staff from the valets guys to the check in desk to the maids and waitresses in the restaurant. Amazing views from the rooms of the St. John river. The food was delicious especially the breakfast. The rooms were super clean and crisp! Awesome awesome awesome place to stay! I love being part... More 

Helpful?
Thank Peter P
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Peter P, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. Our river vistas are a beautiful amenity of the hotel. We look forward to welcoming you back soon. Warm Regards, Rachel Otis Marketing Manager More 

Level Contributor
81 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW via mobile

As one of the previous guests review states, basic hotel and incredibly poor customer service and not worth the money. We stopped here for one evening and our expectations were high as we were staying in a junior suite and had paid a fair bit for this. Our room initially was not ready. The suite had no windows other then... More 

Helpful?
Thank Mrsmj2004
New York City, New York
1 review
Reviewed 1 week ago

Average convention style hotel with awful customer service. No bellman at hotel entrance to help with luggage. Unfriendly check in staff. Room service phone line didn't work so you literally had to go to the restaurant in the lobby to place a room service order, on Thanksgiving Day day no less! And restaurant manager was apathetic and unapologetic. Will not... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank K7921IKmichellem
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings 5K7921IKmichellem, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel. I apologize if the hotel service did not meet your expectations. We do not hear this often from our guests. I will pass it along to our management team to look further into. We hope to have you... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 

Additional Information about Hyatt Regency Jacksonville Riverfront

Address: 225 East Coast Line Dr, Jacksonville, FL 32202
Region: United States > Florida > Jacksonville
Price Range: $163 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Jacksonville Riverfront 4*
Number of rooms: 963
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hyatt Hotels Corporation, Orbitz, Hotels.com, Odigeo, Cancelon and HotelsforEveryone so you can book your Hyatt Regency Jacksonville Riverfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hotel Style:
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#34 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Jacksonville Riverfront staff and other travellers.
15 questions
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Questions? Get answers from Hyatt Regency Jacksonville Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor and ask for river view”
 of 5 bubbles kfalandays, 25 Nov 2016 | Read review
“Ask for riverfront facing room.”
 of 5 bubbles 432marcusa, 18 Nov 2016 | Read review
“River front is the way to go”
 of 5 bubbles chrisstopher, 15 Nov 2016 | Read review
“King Studios have floor to ceiling sliding doors and stunning views”
 of 5 bubbles Savannahone, 6 Nov 2016 | Read review
“On a busy football weekend, get a room far from the elevator.”
 of 5 bubbles Buca44, 1 Nov 2016 | Read review
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