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I was scheduled for a 6 am lab appointment and 11am doctor appointment at the Mayo Clinic in Jacksonville and booked this hotel which is steps away. On my 4 hour drive from the west coast of Florida, the front desk called me at 2...More
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded 3 weeks ago
I am so sorry for the experience that you described. I would like to encourage you to reach out directly to me at (904)992-9992 as I want to follow up on this situation. It has been a long time since we have had to send...More
The staff is always friendly and helpful, rooms are nice and clean, the breakfast is always great and the best part is its a short walk to all the clinics at Mayo! Its close to shopping and restaurants and easy access off San Pablo
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded October 4, 2018
Thank you for the wonderful review! We appreciate you coming back again and staying with us!
We visited here for my pre birthday getaway. The room was spacious and clean. We experienced some smoke seeping in our room from the connecting door early in the morning (6am). This really was an inconvenience due to both of us having respiratory conditions. We...More
Thank Elaine P
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded September 14, 2018
Thank you for the review and again, we are so sorry that someone was smoking around you. We are a completely smoke free hotel, but we do get people from time to time that disregard the policy. I am glad my team was able to...More
Good value for the money. We had the 2 bedroom suite which was very spacious. Some of the furniture is showing age and wear and tear. No soap in one bathroom and no bedding for the sofa bed, but staff was very responsive to rectify...More
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded August 27, 2018
Thank you for reporting this and for the feedback, so that we can rectify any issues. We are so glad that you liked the room and found the staff pleasant.
If you are going to be at the Mayo clinic for an extended period of time, this place is really convenient. It's attached, so you don't even need to walk outside. The room has a full kitchen, so that's a nice plus. Parking and wi-fi...More
Thank Robin W
Response from theinngm, General Manager at The Inn at Mayo ClinicResponded August 18, 2018
Thank you very much for your feedback. We have made some changes in our housekeeping department and hope that these improvements provide a better experience for our guests.
With a compassionate and obliging staff, smartly appointed suites and special discounts for extended stays, the Inn at Mayo Clinic Jacksonville Florida provides a soothing environment. Connected to the Mayo …MoreClinic by an enclosed, climate-controlled walkway, this smoke-free hotel offers spacious studio, 1- and 2-bedroom suites that surround you with the comforts of home. You'll find a full kitchen, a relaxing living area and sleeping areas. Complimentary services abound, like grocery pickup and delivery, daily housekeeping, deluxe continental breakfast and on-campus shuttle. Close to Jacksonville beaches and major attractions, this unique Jacksonville, Florida hotel offers an onsite fitness center for your enjoyment. Free High Speed Wireless Internet is also available in all guest rooms. For those guests with special needs, rooms with walk in or roll in showers can also be requested. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from theinngm | Property representative |
We do not have a shuttle to the airport, however there is an airport shuttle company, taxis and drivers available from outside companies that can transport you to and from the hotel. One of our guests just tried UBER the... More
We do not have a shuttle to the airport, however there is an airport shuttle company, taxis and drivers available from outside companies that can transport you to and from the hotel. One of our guests just tried UBER the other day and it was 3/5 the price of other transportation options too.
Response from theinngm | Property representative |
The suites have tilt back chairs, but not recliners. Guests to hotels in the area with that particular need often rent a recliner from Rent A Center. We work with them to ensure that your chair is smoothly delivered to the... More
The suites have tilt back chairs, but not recliners. Guests to hotels in the area with that particular need often rent a recliner from Rent A Center. We work with them to ensure that your chair is smoothly delivered to the room.